comfortable and clean rooms. ev charger on site, but overpriced.

location and ev chargers

also has ev charging

a pool would be nice.

bonus was now they serve free breakfast also which was beyond expectations

value for money, convenient location and ample parking

the coffee and breakfast not so great .

in the room , after he was done i let him out trough the sliding door what leads to the parking lot

the service was great, and the breakfast.

wifi worked great

hotel pleasantly surprised us - it felt like a full apartment, with a washer and dryer and full kitchen

i love the idea of it being an apartment as well so it has its own kitchen and laundry if i ever needed to use it

kitchen had all the utensils and everything was clean

the gym option is cool

no gym

check in process fantastic view from the higher floor quietness pristine clean room parking with ev

the staff was very helpful and friendly, the hotel is modern and clean and the gym is complete with weights,

inconvenient, however, staff was very accommodating and helpful, walked up and let me into the gym

she really worked on helping us out with early check in when we arrived

i was pleasantly surprised with the gym facilities (not huge but had what i needed) and 24 hour access

a bit of the extra that should come with room of that price, no mini bar in room, no restaurant in

it's expensive to use the snack bar located in the lobby

the staff was super friendly and the little hotel bar was lovely

everything. spa was amazing!!!

the bar could do better

plus, the pool and gym were great for the kids

plus, the pool and gym were great for the kids

free parking and laundry facilities. staff were friendly and helpful.

breakfast was delicious at cafe nelli

excellent and large breakfast

breakfast was good and free coffee/lattes even better

they made a recommendation for a spa nearby and went as far as booking it for us

the shower is a spa shower which was great after a long day of work

gym poor and breakfast poor and expensive

check in didn't mention roof terrace bar restaurant, lighting in room was lacking.

the gym was a bit too stuffy/warm. opted for a run along the river instead

- clean spacious room with pool w bar and hot tub

provided a complimentary continental breakfast, and had better amenities like a pool and a larger gym

access to the gym at william gray was great

the mattress in room 308 sags. it should be changed. also, lack of room service.

the location is perfectly situated to many things and yet, offers a rooftop bar and two other restaurants attached so, you don t even have to worry about going anywhere else

they serve well mixed drinks at the bar and terrace, and were very accommodating to any question or request

was not included

had room service breakfast delivered however it took a couple of days for staff to remove it from our

room service was not recommended

the sofa bed is uncomfortable but great for kids

was no room service available when we arrived at 9pm

we had our kids with us and staff were very friendly and helpful

we liked that there weee ev charging stations for free

ev chargers (2 nacs and 2 j-1772) were well used, but i was able to charge each night

reasonable walk to subway, very good continental breakfast, easy parking right at building, free ev charging

we chose this location because it was a more affordable hotel with free parking and free ev charging

more ev chargers will be needed soon

to top it all off the spa was luxurious and professional, one of the best massages i’ve had

husband and i fled our four kids to the oasis of the spa and hotel william gray

gym wasn’t great, heating wasn’t great.

husband and i fled our four kids to the oasis of the spa and hotel william gray

got massages at the spa which was 10/10

122 is close to the pool and the gym

guest services, housekeeping, pool too small, gym too small, tv partially worked

would be nice to have a coffee bar and small snack station available at other times of the day as well , especially the

the pool was tiny compared to the pics as was the gym

nice gym

we enjoyed relaxing in the common spaces and the pool and sauna were wonderful

awesome gym

the gym, sauna and pool area is very nice as well

a great place to stay with kids

amenities are great - indoor spa with pool, jacuzzi and sauna and lounge zone with a lot of games and lounge areas, we were able to relax

unfortunately because of covid there was no bar , restaurant , valet or maid service

alcohol for sale) requested high floor, it wasn't high bar

when we booked, we stated our kids were aged 16 and 12

glass bottom pool and the cold/ warm and regular temperature pool was the highlight

the pool area was amazing for both kids and adults, and the covid precautions meant that we felt safe using them

they allowed us to use the shower room at the spa after we had checked out which is much needed as we had a very

minus for the loud music in the lifts and lobby bar at night

bar is ok but not fancy

very big room which was super nice after a long drive: the cocktails were fantastic at the lobby bar and the staff was super friendly

there is a bar at the mezzanine floor which parties till late

rooftop pool was just perfect

the gym is well equipped for a hotel, and the views from the rooftop pool are beautiful

was impressed with the attention to detail, the luxurious bath robes,excellent breakfast options, an overall beautiful place to stay

excellent breakfast bar with a variety of food selection

location and the facilities pool and gym

kids older than 12 have to pay for breakfast even though the booking said breakfast included

staff, beautiful lobby, excellent breakfast, good size rooms, excellent location

great hotel, staff were super knowledgeable and friendly, clean, pool was great.

they allow me to do early check in and late check out!

the staff, the room was clean & spacious. our daughters loved the pool

requested joint rooms bc i had 6 kids with me; we were two adults

very good breakfast. heated swimming pool and a gym available. rooms are large and clean.

outdoor heated pool, hot tub and sauna are great for kids

the hallways inside hotel were a bit aged and both room service trays and bags of room laundry from house keeping lingered in halls way too long adding to dreariness of area around

kids loved the pool an the food court at pvm

i had no luck in connecting to their wifi.

hotel is quite modern, good facilities, the gymn is excellent, the room is confortable and clean

it s such a beautiful and clean hotel, with a fantastic gym and pool

great room, friendly staff, and centrally located. my son loved the gym.

very friendly staff, great views, lovely pool and sundeck

underground parking has many ev

there were laundry facilities which were very handy

spaceous rooms, swiming pool (mainly for kids) on the rooftop, very nice after a morning and noon walk / drive through the town

good location, jacuzzi on the terrace, good gym

the view was beautiful, the pool was clean, the gym was excellent, and the hot tub was a good experience

1 server and 1 bartender for the size of that bar and restaurant

they also have a great bar and breakfast was amazing

modern stylish design, views from room, gym and included breakfast

nice gym and terrasse overlooking the city

i really enjoyed the bar area

kitchen area with fridge, microwave, stove, utensils, coffee maker even had dishwasher

gym needed some sanitizer to wipe down the equipment

great location, clean rooms, balcony with a city view, good breakfast

wish i had a longer stay to enjoy the gym and pool

check in and out are nicer than usual 3 pm and 12 pm, and they accommodate early check in and late check out with no charge when possible, we used both options

the wifi was super fast too

no wifi? it's 2018.

location, room, gym

ideally, room service to clean once during our stay would have been nicer or to refill the towels or

the wifi as listed on the room tv could incur extra charges

paying for wifi in this day is ridiculous. that should be included with the stay.

good pool and gym areas

huge cinema room with bean bags. comfy king size bed, bath robes for the pool

improvement areas: free water in room or reception, wifi should be free and our

loved the pool and hot tub

ev charger in garage available for

the room was better than expected. the wifi never drop once. i would stay here again.

friendly stuff great location very clean, spacious room, rooftop swimming pool and jacuzzi, gym

free wifi, clean hotel, quiet enough at night and spacious for 2 people

very clean and nice gym for workouts.

the hotel states 4 ev charging stations

good gym and pool , breakfast was excellent

there was a staff every time at the pool and the gym was excellent

the night they lost my room service meal order. but they more than made up for it the next day.

the swimming pool and hot tub is so adorable my kids love it.

they even have ev charging when you valet your car

we loved the location and access to an ev charger

5 marble bathrooms, well supplied kitchen, fantastic view

sleeping quarters and bathroom, and fully equipped kitchen were well maintained

early access to rooms or late checkout, is 'limited'

everything closer very early in the hotel

no late night room service

have kids with us, so 28 minutes walking to notre dame and 37 minutes to old port is a bit far for us

i didn t like the wifi shutting off every minute when i would put down my ipad.

good wifi for office working

the bed was super comfy. the bar was really nice.

pool closing too early

the pool was a great bonus for my kids and we used it more than i had anticipated

the bathroom was incredible, and the hot tub and pool were great although both were pretty busy

room service

there is water but it is listed in the menu as one of the bar items with a charge

liked that it is kid friendly (and the kids bathrobes

the gym was too narrow and no bars

and service at bar was very slow

i highly suggest you take a look at the 12th floor's pool, spa and outdoor jacuzzi - it's a really nice setup that you can't easily find in other hotels

the gym was clean, updated and just needed better

complimentary breakfast was delicious, with bacon, eggs, little potatoes, smoothies, fruits, all sorts of breads,

staff friendly and helpfull good breakfast clean wifi

the room was excellent, the location very central, good gym

the staff were very accommodating and helpful from early check in to holding our bags until our train ride

room were very nice. they allowed early check in and a late check out.

breakfast was fantastic, lots of choices to eat

5 per adult, kids free) and a-la-carte dining but closed for lunch however countless food options are steps away

the location and the ease of parking. the pet fee was also reasonable.

the cleaning lady took away one of our big towel while we were at the gym.

no 24h room service. room a bit outdated and in need of renovation.

struggled to connect to wifi

area was a terrific place to watch a hockey game while my kids played pool

they should consider adding a second one since it is always full of kids

managers and other staff that was working was really nice and the hotel was really beautiful the kids love the pool

room service -kitchen close~11:00

wifi connection not always so stable.

sometimes room service would come right to the door and not back away or the doormen were waiting in the

restaurant and spa had good offers

wifi was weak

ev chargers in parking

we were upgraded to an executive room at no charge and early check in was made available to us

boring and dead, bar close early one night

loved that this hotel was set up as a condo with a kitchenette and even a washer and dryer

was suitable for my needs - walking distance to st catherines st & downtown area - coin-operated laundry facilities at the 2nd

the host was accommodating and allowed an early check in

asked for late check out the lady at front desk saying the late check out time is noon (that is not a late

some of the gym equipment didn’t seem to be working

breakfast was delicious. loved the coffee bar in lobby

the on-site gym was very convenient and having a coffee machine and drinking water in the lobby 24 hours was a

i stayed during winter and loved the free coffee bar in the lobby

i also loved using the gym they only thing is there wasn t a bathroom available at gym so you have to go to your room if

the restaurant and bar in the hotel was friendly and excellent all around

also, we were approved a late check out because my friends is pregnant and that showed how human the team is

not very proper for familly and specially kids however all staff very very friendly and best

no pool or spa. no buffet breakfast.

the room service drinks were actually a decent price

the pool was nice, just a bit smaller than expected, but still very enjoyable

the staff were friendly and accommodating from the front desk to the restaurant and bar staff

pool was exceptional, the staff were very friendly and welcoming and the room was so nice and clean

spa was clean and beautiful

well, situated, clean, comfortable beds and very nice bathroom. the gym is useful too.

excellent service from the footman to the front receptionist to the room service

no breakfast or room service options from what i could tell

the service was top notch, whether at the front desk or room service or the valet

old mansion updated w clean modern look - great bar and restaurant , great staff

close to the underground city and many nice restaurants and bars

the breakfast bar is uninspiring but adequate.

there is a good restaurant downstairs and a great bar next door

clean cultured and treat you with respect very good breakfast and nice staff highly

breakfast could be better. all bakery items offered looked burned or over cooked.

bathroom had separate shower and bath which i enjoyed, good facilities for making a tea or coffee room service was excellent fast and courteous

was made aware rather late

property still the best in my view in montreal in general i like everything the rooms the gym the

hotel was modern, new and very clean. the spa was 5 star experience.

issues with the pool

swimming pool the whole area was occupied by two pair of parents trying to give lessons to their kids

getting a room service menu

went out of their way to accommodate an early check in when they didn't have to

were kids at the pool, in and out of the spa, until it closed at 10pm

the gym was mostly closed. the pool area could use a refresh.