of the staff and people were polite and the other tenants in other rooms would be smoking and i was in a non

run down motel,no hot water, extremely poor wifi,a lot of foot traffic late at night

i love the pool and getting the wake up calls were right on time if not a couple minutes early

pool and area around it looked clean

i think wifi should be free

didn't like that room service isn't noted that it's a third party company

the food court so i didn't have to take my kids to find food

the breakfast was great and the kids loved the pool!

temperature controlled pool. and maybe change up breakfast.

the breakfast was great and the kids loved the pool!

there were kitchen essentials available at the front desk for a fee

have some amenities for people that bring their pets to reduce anxiety

the free laundry was awesome but many machines were out of order

breakfast, the staff at front desk were extremely helpful and when needed a to go breakfast for an

and room and free parking were a pleasant surprise, the hotel was clean, quiet and close to my event

it was convenient to have easy access to laundry and workout facilities

the room, the shuttle service to westgate, the dinner served with drinks and cookies, the heated pool

clean, orderly and great breakfast

that it provides a shuttle at no cost within a 2 mile radius.

a bit overpriced especially weekend, gym crowded from 6am, only one elevator

pool reservations and having to call for room service to get clean towels.

really would like room service or hotel delivery services

the dinning/breakfast area was very spacious and the staff was constantly replenishing the food and maintaining

the pool was amazing as well

that we weren t able to use the pool in the morning because it wasn t cleaned in time.

that young kids were using the fitness room area

good services for the price, good price/quality ratio, nice swimming pool and gym, the room was superbig clean

exceptional, modern, clean home (room) with a separate living room, full kitchen, dining area, large separate

location & the kitchenette is complete , awesome !

but what i will say was different from most was the breakfast

the manager sean gave us a late check out ,which was really helpful

we had a queen suite that was very roomy on the 4th floor and we liked the pet-friendly atmosphere

should have an indoor pool

good location, nice gym

additionally i loved the breakfast along with the complimentary laundry usages

the bed was lumpy screaming kids till 2am. no drawers for clothes.

free breakfast, free laundry machine use, mostly clean

pet exercise area was combined with smoking area and there was very frequently someone out there

friendly, helpful staff excellent breakfast location room size, cleanliness free wifi parking

breakfast

the room choices are great with a 2 bedroom 2 bath with living room and kitchen and tv in each room

would like dish regular washing soap also in kitchen... add extra small trash can in bedroom.

laundry facility could be better

also add continential breakfast, more parking and an iron

liked that it was pet friendly

parking kinda sucked it could use a lil update..

free parking, security

pool, gym, beds were comfortable, clean & remodeled beautifully

the breakfast was

disappointed the pool was closed

there was no umbrellas at the pool

hotel location was good and parking was easy

spa bathtub was slippery, needs slip mat or texture, but extremely relaxing.

the kitchen area was spotless

great location with easy access to highway, and a generous & fresh selection of hot and cold breakfast items

everything but the pubes. gym, laundry and closeness to stores

loved everything about the place, your free laundry was an added bonus

problems with the wifi connectivity

great bar and deli

bad it was good but no blow dryer little fridge didn't work and i think there was kids upstairs because at night

no pets

your coffee bar downstairs made 2 of my kids sickud83eudd2e 30 minutes after drinking it

its under construction, no breakfast, no bar, rude staff when i called about a charge

nice pool/court yard

it was missing one screw so the seat was hard to maneuver especially that i'm disabled also the pool was not in

bed was very comfortable and i had a room by the parking lot and slept well

we were too close to the pool noisy evening.

there were security cameras in all the hallways as well as the parking lot so i felt very safe

laundry facility directly on site , however, one is near

no laundry facilities. i had to go to their partner company

pet friendly but didn't say on the web that an extra $20 was to be charged for our four legged

the continental breakfast ? and the way the staff delivered toiletries and towels.

location,price,quiet.....parking

need instructions for the use of the laundry machines

liked having the extra, uncluttered moving space and also the easy acces parking by my room

i didn't see anyone hanging around outside in parking lot or on property who doesn't belong

smoking room availability

breakfast was filling and room was spacious and comfortable .

the only drawbacks were the cleanliness of the parking area

i went to my room and in the morning the manager is yelling at me and telling me that's not a pet friendly room

the bed was comfortable the room was immaculate the shower was great the pool was beautiful and breakfast was

good staff breakfast

frequented the restaurant and even the bar every day and every time they were out of a lot of alcoholic beverage

room service

) needs to ozone the rooms or good odor fogger , no breakfast (could of offer a protein bar or something),

my kids loved it a great deal

next door had kids, too noisy

the type of peopl e who hang in parking lot

but this hotel has too many other reasons to go to the doubletree across the street with your kids

wouldn't have cared as much but my kids where with me that was the hardest part and loosing our money but we

re opening the pool...

free breakfast and parking was a huge plus

the door and frame where you could see outside through the crack and the tv wasn't connected to wifi

everything i was suppose to o have a non smoking room they up graded me to another smoking room

the live in maintanance parking lot very clean trash is picked up so clean

the room had horrible wifi signal

they changed laundry services so we had no towels and since we used the ones we had to mop up the water from

access to room as good & it was right by the pool. the staff was very friendly

wifi paid additional for upgrade and still had problems

the facility,or should say needs the parking lot, elevator,and all the steps,need a pressure washer,deep cleaning

no wifi

the pool is a plus nice and clean

free wifi worked ok

we used also laundry, they have only one washing machine dryer but it was fine for us

plenty of parking

over the last several month, finally cleaned up the pit in the truck parking area,overall they parking lot, not

breakfast was

and the laundry room was great since my lover stole most of my clothes so i could wash what he didn't

wifi, phone, tv

we only stayed 6 nights, they did not provide room service and it was very difficult to get clean towels every

friday night was a bit rowdy in the parking lot

the wifi was a constant issue Cf tdf ff v for

breakfast was missing sausage or bacon

the wifi was also not working and the tv was hard to figure out

of the breakfast staff said water wasn t free and tried to make me pay for it in the vending machine or

give the lady a raise ud83dudc4d enjoyed the gym

washer in the laundry room was broken with no hope in sight to be fixed

were clean and comfortable - breakfast was good and the staff were really friendly - plenty of parking

they have a good breakfast

plenty of parking with no extra fee

breakfast

clerk elsa was excellent i had a lot of questions about future stays pet policies laundry room exercise room

there was no room service with the excuse that covid prevented their staff from cleaning the rooms while guests

staff are awesome they work with you they're fast very friendly the pool is awesome it's got lights that are in

wifi worked flawlessly

pool closed at night

location and the staff and plenty of parking

it smelled like there was smoking in the room it was a non-smoking room

everything was very dirty, there was a cigarette in the shower and it was supposed to be a non smoking room

i made the reservation i specified that i needed a pet friendly location and ths one popped up

smoking rooms

booked a non smoking ud83dudead room but the room reaked of cigarettes

it's easy to get to, is affordable, no extra dep for a pet and clean.

excellent, was quite, pet friendly, rooms were spotless including the bathrooms

wifi didn't work.

did not seem like a safe place to stay with kids

couldn't connect to wifi