wifi reception was bad

no room service available, i had to ask for loo paper, around the pool was very messy

noisy guest, kids playing during the night and cleaning done only of you ask

spare towels, no spare pillows and a pub that had bud girls on a friday within a few meters from kids who are

breakfast included, free and well set up laundry, price, location and access to parking

the facilities and casino access were great

wifi speed was super slow, i wouldn't rely on this especially if you need it for work

we ordered one breakfast box for an early start we had and thought for $29 it was poor value.

stunning beach views, exceptional 5 star restaurant quality room service, cozy king bed

the spa wasn t working in the infinity pool

a little out ftom cbd but with a car it was perfect location & safe secure free parking

parking,location and proximity to mindil beach

not much for kids to do, not really kid friendly

breakfast packs were cool, the kids loved them.

super laundry

onl y complaint i have is the wifi was terrible

beautiful room with a balcony, great swimming pool, super-nice and welcoming staff

full size share kitchen and laundry with clothes horses to use and a balcony to sit on

wifi signal was quite bad in our room so i had to tether from my phone

water wifi swimming pool

self serve laundry

the kids enjoyed a night swim in the pool

the 2* double beds were actually 2 separate rooms which is fantastic for parents with kids.

m not saying anything negative, the pool was excellent, but it was unusual, access to the pool was through

staff great, gym great, good location

well laid out resort with lovely pool area. on site diy laundry facility a real bonus.

open air laundry was right opposite our bedroom window so we had background banging noise all night long

no laundry facilities in the townhouse

gym ac required cleaning. smelt of mould

lovely, helpful front desk staff nice beds, big enough rooms lovely pool area kids felt comfortable

excellent staff service, clean room, lovely pool.

it wasn't too noisy even though it's so close to mitchell street and the kids loved the pool

per guest patriciaflynn- scrutton only found bed a bit low aircon amazing, pool looked great though didn't use

the main number, i was confronted with a message that if i wanted to book ma room or use the laundry facilities

you book this hotel ask for a room on the pool side

with a smile the bar staff were caring and professional, jessica and miguel were always there for customer needs

great pool bar facilities

an in-house laundry would be nice.

free parking and wifi

wifi was free and worked fantastically from our room on the ground floor

my kids were impressed

parking was secure, location was quiet

price,pool, kitchen,washing machine,big fridge,living area

the kid's love the pool

room has all your toiletries/hairdryer/clothes rack, beach towels also provided for the pool plus shower

cafe bar below

i was disappointed the pool never got any sun. i was really keen on sunbathing!

wifi wasn't the best and i had no telephone in my room

property was lovely and clean pool was wonderful but most of all the staff were great i had my nine year old

gym only had cardio equipment and limited free weights

free wifi was great

great hotel at good rates. has a laundry, pool, bar and close to restaurants, shops and mall.

daily room service was minimal. there was daily replacement of towels but no other service.

room service was poor

lack of toiletries lack of tea, coffee, milk wasn t a smart tv no room service

the bed and pillows were extremely comfortable. the room was roomy. there was a guest laundry.

pet friendly rooms

no gym facilities

a very tiny window and very small poolthe amount charged was ridiculous for the cost, no gym on site as advertised

hard to dispose of rubbish (we were there a week). no room service/food service

the staff are awesome the location is perfect the pool is beautiful the shared kitchen is amazing and is the

pool a delight

information in rooms re wifi, restaurant menu, bar events

great staff, nice to have a pool to cool down, ac in the rooms, clean laundry.. :)

laundry was also available

laundry handy and vending machine well stocked

pickles the parrot at reception was a real hit with the kids

parking

are locals and finally got tp stay in a outdoor spa villa

the bungalows are well set up with a mini kitchen area, microwave, toaster and all you need to enjoy your self

wifi not really good :(

laundry had 2 modern machines & 2 dryers: no cost

facilities were good ground level accommodation units were good to access for travelers like me kitchen provided

it could be the wifi connection, but other wise don't need too. no hassale about it.

safe parking and heaps of ammenities

clean ,parking ,friendly staff

there was no breakfast, this was blamed on covid yet they were running a bar at the same time.

wifi meals next door was good. ease. in /out. easy.

checkin was challenging but once i found the bar it was good.

aircon tv wifi staff

clean, great location, great pool and gym, free transfer to airport.

they even had a 24/7 shuttle to pick us up from the airport from 4am and also dropped us off on the way back

good size, good for a family with kids. laundry facilities in room is a bonus.

you have breakfast at the mercure - which was decent, and i had their half chicken for dinner which was

breakfast was delicious

guest laundry area was under construction so you had to go to novotel to do laundry

loved the pool almost had it to ourselves and the cocktails and snacks were

there is a play area with water fountains for the kids and plenty of space for children to playx

there s not kitchen in the bungalow, just an electric pan. kind of weird!

room service trays have been used, maybe a suggestion to call back the restaurant to have them

room was clean had its own unsuite, not far from the camp kitchen, and lots of parking

good facilities: kitchen, laundry, bbq,

clean room/grounds and pool very helpful receptionist quick and easy booking/key handover the grounds are

the parking outside cabin was very tight.

laundry was run down. machines out of order.

large pool area but very basic, could do with some nice landscaping.

relaxing and quiet, great sized laundry/bathroom awesome walking trails across the road

strong wifi, comfortable bed

not much choices for room service.

main restaurant was closed. wifi was hard to connect to some times.

watch the laundry floor very slippery when the washing machine leaks

amazing from the booking in to bar and service people just really friendly and welcoming

the laundry and bar facilities were very good

spent time at the bar, listening to the band play, by the pool and socialising with other people

we had to use the bath mat to cover ot and the ants in the kitchen

the laundry facilities were great, plenty of room to park, cabins were fully equipped, blankets, aircon

easy parking, good cabins, warm blankets and aircon was good , fully equipped kitchen

great for kids, (loads of grassy area, quite internal roads to ride bikes, pool and splash park)

aircon good, bed super comfy, fully equipped kitchen, hot shower

great for kids, (loads of grassy area, quite internal roads to ride bikes, pool and splash park)

parking space behind the cabin

pool was great

spacious room. close to tavern. great little caravan park. good looking pool and dog area.

we had two bedroom accommodation that was next to the laundry, extra toilets and a large guest kitchen

from the small, peaceful layout to the dog play enclosure, pool, kitchen, bin and dump point facilities