hotel is clean staff is helpful outdoor rooftop pool breakfast for 2 adults and 2 kids included

maybe bit more gym equipment options.

the wifi kept logging me out.

lack of room service. room smelt awful

i also didn’t like that the breakfast wasn’t free

how about the kids

nice small bar for a pre-dinner drink and a great breakfast in the morning

inclusive breakfast is misleading, it only covers two people, even though the booking was a “kids stay free

i was planning to check in at 3:00 because i had an appointment at 4 pm in museum for my kids

the reservation if we were not satisfied when we asked why at 11 pm, after a 5-hour drive with kids

a better coffee bar in the morning would be great.

lobby, restaurant and bar areas

was like a cloud room service was excellent location was great

not very child friendly. no kids stations on tv.

the room is super nice (kids call it 'fancy')

room service did not clean my room

wifi connection was very weak.

wifi is good

size of rooms,tv not working,no wifi

without room service

free breakfast was great

- breakfast - happy hour - nice room - pool

breakfast was great, restaurant was good as well, workout room was spacious, snack room was very

room nice and spacious and laundry facilities a bonus

didn t know about the early check in fee and no parking unless valet which was $63

restaurant an bar were close due to covid-19.

kids enjoyed

95 to use wifi in room

very nice gym with plenty of equipment and machines

great service at night in the bar area. got food and beverages quickly. very friendly people.

room service was on time

beautiful property. amazing gym! great staff.

would like room service to stay open to midnight

the bed was amazing!! everything is great about this hotel. excellent gym too!

room service was very limited after 11 pm, even on a saturday night.

bar in the hotel is very good as well

be a 5 star hotel, i expected a spa and pool

the restaurant and bars (including the roof-top bar in summer) offered qualitative, tasty and varied cuisine

the gym was pretty well equipped but some cheap basics like foam rollers and exercise bands would be

fitness centre was a building site; you have to pay for wifi in an over priced environment; staff have no humility

in, we were told that because of our cat they were changing the room to the 2nd floor, which was pet friendly

it's a snack bar with a bartender in the evening

the gym was quite big and there was also table-top tennis and foosball for when you needed to entertain

we brought our kids, so we didn’t get to use the pool until the power went out the day we left

my kids enjoyed the rooftop pool and basement play area

we made full use of the onsite gym and restaurant

security couldn t do anything and our kids were awake until

in bar - $9 for a pretzel is absurd

lobby area was nice and the bar was great

large room and large bar area

the restaurant is under under construction so we had to make other arrangements for breakfast.

front desk and room service were helpful and courteous

had challenges throughout the trip accessing the wifi - lobby and bedroom using both a samsung and iphone

there was a makeshift reception desk area, and the kitchen was closed

great too: the two restaurants downstairs were delicious, the barber shop, record shop and spa/gym were so

really awesome breakfast buffett.

wifi did not work 3 out of the 4 days we were there laundry room would have been nice

floor by pool is very slippery. be very careful.

pool was closed for renovations and the kids were bummed

lots of kids on this week although i thought spring break was over

i love that i can have my pet around as freely as i could. definite plus.

circle bistro menu was very limited need more selections and didn't have a kids menu.

also enjoyed the option of cooking my own meal in my room, as my room was equipped with a full kitchen

was wonderful, took to very good care of myself and my pet and i was given a complimentary

really went out of their way to make the kids feel special

very good wifi

i arrived earlier than expected and they were able to accommodate me with early check in

fast free wifi

there is a restaurant, bar and fitness center on site so that you don't have to step outside if there's bad

location decor staff bar live music everything

coffe bar opened longer

sad kids

no cell service, poor wifi

they had a cute little snack bar for late night snacking

the indoor pool was way to cold, didn't even go in.

helpful and friendly staff, great location location and well equipped gym

no real room service for late food needs

they sent me back the room to call room service (instead doing it themselves)

breakfast not included in room rate

the fitness center is average, the outdoor pool is nice

wifi was really bad

maybe a larger laundry room and or more modern machines

and the wifi never lagged

occasional issues with the wifi.

cards for entry, mexican restaurant, coffee shop, and bakery the best hostel i have ever been, gym included in

the rooftop bar was beautiful, the staff was super friendly and helpful, location was prime, and for being a

enough room to bring kids, the room space is very limited

the most pet friendly hotel ever no fees

working ac and great space for my partner, myself, and my pet

i felt very comfortable with my pet