off the road parking was also good

nice bar downstairs with a good atmosphere

georgina the owner and the the other girl staff were great, had a good laugh at the bar too, room was very clean, breakfast was superb

tv in bar did not work

the bar area and food were nice.

great stay - good room, comfy bed, excellent breakfast.

the continental breakfast was an unexpected bonus

were in the outbuildings so could not access the wifi

ry large) is rather soulless, and was lit by curious blue lighting

our room was beautiful, it was upgraded, which was such a lovely surprise ud83eudd29 breakfast delicious

good bar and restaurant downstairs

friendly staff nice in room breakfast comfortable nice clean room good food in the bar

great ambience to bar with smells of a real

stocked mini bar with food

as it was to be a relaxing weekend we remained in the bar until late and it was a short climb to our comfortable room

easy to find. loads of parking. rooms lovely and tge bedding and beds are so comfy.

this is a brand new hotel and i understand space is at a premium the parking spaces could be a little wider

parking and so easy to get to

know why people are complaining about the refurb, it didn't affect anyone in the slightest, the breakfast was also fine, a bacon barm

room service was excellent though so it wasn't an issue and we didn't pay a room service charge

a lovely room. comfy. liked the breakfast bar too.

breakast was 'help yourself' from a food bar for consumption in the bedroom

foxy and the bar staff were exceptionally efficient and caring.

was excellent staff were friendly and breakfast bar was impressive- lady owner was really

breakfast - simply select from fridge all day but others may prefer formal dining in the bar area

the breakfast room is stunning and the breakfast itself had superior produce and was so delicious -

the breakfast was outstanding staff were very friendly and very

staff, very clean rooms & bar area

spent the evening in the lively and friendly bar

music in the bar was very,very loud. i had the steak and doombar pie; far too salty.

location is great, staff are friendly and accommodation is very comfortable. tasty breakfast too

i was staying for a wedding and the bar manager was excellent

great breakfast

the bar was a bit pricey

i was refunded the early check in fee to compensate for the lack of sleep

we ordered room service and had breakfast

lovely rooms. food was amazing. staff very friendly. loads of parking.

could have been more seating in the bar area so it looked more homely

good cooked breakfast, with individual requirement kindly fulfilled

lovely property just outside newbury with a good bar and restaurant

away between christmas and new year at the pheasant - the weather was awful so we sat in the bar all afternoon by the fire, had a delicious dinner (the food is really very good) and a relaxing

needed a late check out and with out hesitation the staff sorted it

clean and comfortable room. well equipped. friendly staff and good bar on site.

the saturday night with it no being over busy the bar staff were very slow i think a couple may have been new starters

it was warm, friendly and sociable as we checked in in the bar where there was a lovely fire burning in the hearth

the bar could have been opened ???

had 1 room service meal it was average

staff clean rooms with comfortable beds lovely breakfast good facilities with the gym and

and went out of their way to accommodate two aging guests could not fault anything swimming pool was a

gym and pool

we also enjoyed the pool and the jacuzzi

the staff are very friendly, specially the gentleman who was in charge of the excellent breakfast was so attentive

quality of the overall facilities including the spa, gym, restaurant, rooms, bar

gym could of had some free weights in it

great facilities like gym, spa and swimming pool

restaurant food was nice and liked the added extra of donnington spa water in the room and ice on request

room, breakfast, location, staff-members, ambience, parking and the fecilities were excellent.

wifi very poor

good wifi

provided real cream with coffee when asked, free late check out

always someone on hand to help at reception, and the gym was a nice bonus

clean, bright, warm, convenient. fantastic reception staff. great little gym.

location, homely feel in the room, cleanliness brilliant and breakfast great

used the gym which was well equipped

very clean modern hotel, bedroom was very nice. nice bar area too

breakfast was excellent

we did not have a drink in the bar but it is beautiful

the restaurant and bar had lovely food and cocktails, and each staff member was very friendly

restaurant and bar lovely cozy surroundings, well thought out

large but very cozy and comfortable room, big enough wardrobe, hairdryer, great breakfast

the fact there are horses on the property is a big plus and the garden is great for kids

had one evening meal (adults and kids menu) and didn't return

we didn t try any of the spa treatments or make use of the gym/pool facilities, but we did have an extra burger and chips on room service because we arrived

excellent spa facilities and delicious breakfast

is not the hotels fault but sunday morning 7am - parents decided to let their kids wonder the hallway and continuously go back and forth into their room

lounge bar area was not manned during the day and too 20 mins to order a cup of tea

the staff were exceptionally helpful. bar area was lovely

was told there was no room service

off street parking, unallocated, but plenty available

family would be good if kids didn't have to share bed but we did know when we booked this was the case

the bar and restaurant areas are comfortable and welcoming

parking was a little confusing at first as some of the car park is other side of the canal and

lovely big room next to the river. staff kindly let me have room service.

parking on site was convenient

wifi not working, computer down so could not provide a bill at checkout

we were in a room over the bar so could hear general hubbub but did not detract from a good nights sleep at all

to check in you go to the bar in the pub, very quick and easy and friendly service

room was really comfortable and the bathroom was spotlessly clean, the restaurant and bar was one of the best i have ever been to and the staff was amazing went the extra mile, amazing

mattress a bit soft, no hairdryer, breakfast was basic.

in charming cotswold inn with roaring fires, excellent service and delicious food dinner and breakfast

suited us, halfway between the oxford united fc ground and the city centre let us have an early check in decent value, free parking - invaluable in

the room itself was modern clean and stylish, had a lovely bar and breakfast room downstairs and a lovely rooftop terrace which i think would be amazing in

i arrived super early and because the hotel was not busy and the room was available, i was allowed to have an early

advance request for early check in was accommodated even though it meant the manager juggling his housekeeping team

feel very at home ;) , thanks mate, in regards can you please send me £628 refund for the gold bar i asked

great bar area with a superb breakfasf

the happy hour in the hotels bar is an outstanding deal

booked a queen bed not double, used to sleeping in king size but was still comfortable, ordered room service was lovely was amazing to sleep in an old prison cell

of staff were lovely but one staff member in the bar lacked customer service but maybe he had had a bad day

the shower didn't work and only continental breakfast was offered as room service

rooms too hot no wifi

helpful staff in accommodating a very early check in and a remote and very late arrival

bar with tv

as needed to attend a funeral and they let me check in early so i could get ready staff in the bar very friendly and

we was a bit shy at first and as we walked through the bar

rooms are clean, bed was really comfy, everything you need in the rooms the bar downstairs has great drink offers and friendly locals in there too

the lady behind the bar was a credit to the venue and a wonderful regular customer (martin) kindly brought me a drink

great bar and restaurant, with lovely clean rooms

the bar and restaurant are excellent and the 'snack' we ordered at lunch could have fed 4

the cheerful staff, we enjoyed a very nice evening meal in the dining room and our hearty cooked breakfast was delicious next morning and helped to send us off for our busy day ahead after a most

service and also the food was really good, exceptional breakfast, we had the full english

the bar was good and not expensive

early check in and late check out for no extra cost

it was very noisy. the bar is in the hotel.

early check in and late check out for no extra cost

we check in the night, we should go true a bar and it was a little bit hard with suitcase and child

early check in, late checkout

were very friendly, let us have a late check out, the bed was large and comfortable (it did have the dreaded middle divide when you

staff very friendly and helpful with early check in

were really friendly and accommodated an early check in, were very cool and polite

accommodated alk our requests such as early check in and printing documents for us

the hotel made no effort to arrange early check in

central location. early check in available. staff was friendly on arrival and check out.

early check in (10am) which was confirmed by the accommodation, only to be told upon arrival (had

good location and owner happy to allow for early check in.

friendly staff allowing early check in and helping with bags

i requested for early check in time, but he did manage to make it up for me although a day before we are going to

place to park overnight was 35 for 24hrs and the rooftop bar closed at 7pm on sunday, we would have liked to have had a drink up there after dinner

lovely facilities like the spa and the rooftop bar and it only added to our weekend

nice) had to use their working card to navigate us back to our room i did venture down to the gym + spa area but it was not very

beautiful hotel with great bar and spa facilities

gym was small but all you need

i had an after dinner drink in the bar while my husband used a room in the library for a conference call

style and comfort of the room, personalised parking space and the attention to detail

no gym or spa or sauna or pool so worth bearing in mind but we didn t want that on this trip but that s

mini bar far omexpensive as was cost of room service

room service was also very fast and efficient

when we arrived, the club bar was open, and the lovely young lady that served us was excellent

sadly the bar was closed due to a private party so we weren t able to enjoy the facility

he waived the cover charge for the jazz night in the bar downstairs, which is also decorated in the whimsically funky style of alice in wonderland

we were there on a wednesday so can t say if the bar gets noisy on weekends

mind the bar night dates

great food, excellent room with plenty of tea and coffee, lovely views of the river, food in the bar was excellent, all freshly cooked and served with a smile, we had the fish basket and riverside

the guy who was on reception was brilliant and the bar staff

as for the bar staff

very comfortable and good size rooms, nice bar and can’t beat the beer garden and views

right beside the river and bar and restaurant beautiful location

wifi condition is not good

really, we personally don't like buffet breakfast which is why we didn't have one, maybe the bar could have opened a little later than half ten

free wifi functioned poorly.

unreliable wifi but when i spoke to reception they gave me a code to use university visitors

wifi was hard to connect to

adjust some expectations, but even so we found the room to be ample for a family with two younger kids

we're not fancy either, just a family with two small kids

the room was a decent size for a family of four (kids aged 4 and 8)

indication of just how close the pub is would be helpful (loud shouting under the window kept my kids

so,my kids had to unlock room door and then toilet door at night

room was nice and big, comfy, great room service

room overlooking the gardens and everything in my room worked without an issue including the free wifi

could do with some bitter in the bar and decent rum.

limited restarunt menu, better choice on room service, this should be offered on the restaurant.

the wifi wasn t perfect in a few rooms downstairs.

very comfortable room and excellent bar and restaurant

the staff were excellent and our early check in was much appreciated

the buffet breakfast was a bonus and worked well for us

breakfast was good

central, lovely bar and outside area

in particular, all the staff, reception, bar, restaurant and room service could not have been more pleasant, helpful and obliging

comfortable room with all you'd expect for a short business stay: desk, wifi, in-room coffee/tea, great

also arranged a parking space in the

i asked to pay the full amount when i checked in, and thought i had, also there were 2 mini bar charges that i hadn't incurred

dinning room service slightly inconsistent but that is picky