the pool area was a great we had it all to ourselves

i used the gym on the first floor, and there was also a pool i'd love to try if the weather is warmer

the breakfast was delicious, the rooms were very good

basic breakfast is also ok

we also very much appreciate the hotel allowing dogs and not charging a pet fee

kids in the jacuzzi with us but everything else was great

it was clean and they have hot breakfast and they feed you dinner

the kids loved the pool and popcorn

lobby and breakfast area were big and very nice. hotel was new and clean. location was great.

the younger kids took over the hot tub

room service was exceptional and the bathrooms are huge and nice.

the room service was really good

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

excellent location, amenities, room service and staff was very helpful!

only complaint would be that the mini bar had no options in it

the lobby and gym are nice

example= no way to wipe down equipment in gym, hand sanitizer pumps not filled, clock broken in room, outlets outdated so no longer hold a

the free coffee service in the immaculate lobby and he also recommended a great place to get breakfast just a few blocks from the hotel

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

bed was very comfortable, the pool was great, we had our granddaughter stay with us and she loved everything, especially the view

happy hour, big room, clean, nice pool, close to restaurants and bars!

kids running down hall was very loud because of no soft surfaces.

the pool and hot tub were both great (my kids used them every evening

we also enjoyed the quaint bar for cocktails and the free breakfast was first rate

the food was not good. more of a selection needed at the restaurant and room service

room service is a must if you stay the breakfast was delicious

of the lake waterfront, good restaurants and a rooftop bar, and a nice swimming pool that the kids in our group could enjoy

wish they offered room service

facilities

traveling whit my kids for two nights and no microwave and fridge

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

so my kids missed out on schooling because of it

i loved that there was no pet fee.

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

had to wait for them from laundry i was told

had everything i need including laundry

the breakfast room is clean and well stocked with instant oatmeal, cold cereals, waffles, fresh fruit,

breakfast was good

breakfast was a bit heavy on the carbs and i really would have liked a guide to the tv channels

our room was clean and the waffles at the free breakfast were superb

friendly staff, clean, nice continental breakfast, plenty of parking.