good wifi and free access to netflix is a bonus

location, room size and daily room service was amazing!

spacious, great location, easy parking, good value for money. will definitely return.

if i had to mention something, the parking area was a bit small and could be tricky when it s busy

was not good for my kids as we were not able to cook food for

lovely shower, wifi and really nice hosts. good to have all the sky channels

our kids enjoyed it

the room was clean, warm and comfortable and the staff were just lovely, it was nice to have a laundry there

no kitchen sink

parking outside our unit

inadequate kitchenette

the room was right next to kids

kitchen facility (e

clean tidy spacious rooms, restaurant & bar next door was perfect

very helpful, the apartments we had were very comfortable and catered for our family with adult kids in the 2

i know you have room service but a microwave would be good

room service was improving

the only issue for me was a very patchy wifi connection.

very handy to most of what we had to do pickles good off street parking good restaurant, prompt room service

also room service menu not alot of

great location walking distance to everything and good parking for fast uber collections

and with parking free wifi but needs to be fast to be honest apart from wifi connection everything else

good off-street parking

has car parking

there is a heap of parking for guests

had a good discount for continental breakfast if we prebook

pastries and pies served for breakfast, but it seems that is what the morning staff less kitchen crew can handle

breakfast was great but would have liked toast and marmalade

room service can be available a bit longer.

kitchen has full size fridge and good tea/coffee options

had to ask for wifi password, staff was not that helpful

the wifi was problematic and though the network was fine, the internet connection only worked sometimes

but it was far too little space for using all these kitchen equipments and it was not enough room for eating

that we had the accomodation we booked, our booking was for a 2 bedroom apartment with full kitchen facilities

everything we needed ,location,very clean lots of parking

good parking

wifi extra cost

couldn t connect to the wifi from our room.

the laundry facilities were poor only one washer and dryer available, and the dryer didn t work

appreciated the spacious bedroom, modern bathroom and kitchen, 2 element stove, small basic bar fridge, all

heaps of parking available and large enough parking for our big ute to turn round with ease

) and free parking

i left it to late to get a room with a spa bath next time

kitchen rubbish bin

access to a kitchen in the room which allows me to cook meals in the room without having to eat out everynight

nice clean room. kitchen, bathroom, comfy beds, near to beach and main highway.

they offer a laundry service

the kids beds were comfortable too, there was spare blankets and they had decent curtains that blocked

location excellent, comfortable beds, friendly staff, free wifi secured network, soundproof

parking a bit tight but good for wellington

cheaper laundry cost

enough space to store our bags & parking available

let us check in early and really easy checkout for after hours checkout and also great parking

wifi

free off street parking

the room was big enough for our family, including two energetic kids

parking access is a little intimidating at first, but once i figure out how to navigate that, it

manager was abrupt during our check in and failed to explain how we could connect to free wifi

our kitchen was well equipped for cooking and close proximity to countdown is very convenient

the apartment, everyone had their own bed and loved the kitchen facilites and the shower was amazing

comfortable bed. great kitchen facilities. nicely decorated motel unit.

i thinks the spa sadly didn't get to eat breakfast :(

excellent bedding, air con, well equipped kitchen and fabulous bathrooms

nice clean and tidy place to stay with our kids. heaps of space.

room service was also a bit hit and miss

very helpful couple running it and the pool and spa was amazing for kids and everything well kept

good for a longer stay as they have laundry and kitchen in each apartment and there are local cafes and food

we did have an issue with wifi on 1st night but they did sort it. so nothing really to report.

spacious and homely 2 bedroom unit with full kitchen

the apartment, pool, kitchen , staff , proximity to beach,everything!

wish it had a spa bath

clean room, lovely staff, and it is quite and a lot of parking for trailer or trucks.

wifi was good to

the room was extra large with great wifi and powerful shower

free wifi and parking

with the great setting, large rooms it was the little touches such as complmentery drinks, breakfast, canape

spa closer, heated pool

our suite was overlooking the main building and the swimming pool, 1 minute walk on a wooden pathway, in the

building and the swimming pool, 1 minute walk on a wooden pathway, in the native forest, a hot spa , which

suite was beautiful with all of our needs thought of. hot pool in the forest was gorgeous.

all good, no problems. parking was a little too snug outside unit.

bed was good and comfortable. wifi excellent. my sky was a bonus. (excellent.

for cleaning them, comfy bed, lots of tv channels, super close to beach and shops and some rooms pet friendly

parking is right in front of the unit, for larger cars the parallel parking can be tricky

my kids were absolutely overjoyed to get a bedroom each as they don t have that back home

parking directly outside the rooms, but they did have parking around the back so not visible from

it was clean and close to everything transport shops beach and golf course

would also be great if a teatowel and some dishwashing liquid be provided (no kitchen sink, so needed to wash

the kitchen had everything you needed for a short stay

great big tv (husband) good parking

wifi a little hit and miss

place to stay , right opposite golf course, and also within walking distance to some fab restaurants, good

family and i loved that the beach/kids park was just a nice stroll around the corner

great location for golfers to play 1 of new zealand's best golf courses

great location to shops restuarant and golf club

well laid out, kids in separate room to the main room and kitchen well designed and equipped

good parking

very tiny kitchen space & no table to eat at - but with limited space it is understandable.

great to have use of a laundry on site

host was lovely and got us parking right in front

room service cost was reasonable and breakfast choices were good

lovely staff and cute bar for catch up for a drink

smelled clean, polite staff, yum food from the restaurant and room service

the ev charger and the car park. lovely and quiet great food

breakfast was great, reminded us of full breakfast while travelling in uk

breakfast staff got wrong name and room number and said we had not paid

breakfast was nice

it would be great if you had some kids tv channels available.

a room that was supposed to have a spa but didn't it didn't have one

the kids loved the pool too

restaurant and room service not open on the weekend.

room service and the restaurant and bar were closed for our 2 night stays

poor wifi

wifi on level 4 - inconsistent strength - frequently logged off

was very clean and comfortable charming atmosphere excellent location wifi was excellent hotel arrangements ie

i couldn't get our clothes to dry so laundry took multiple days to get done

valet parking and spa and sauna fantastic

gym and pool were nice

connect me to wifi

good kitchen facilities for those who want a longer stay

lots of amenities and range of food drink in mini bar for not outrageous prices

a bottle of filtered water would have been appreciated. could not get wifi or tv reception.

with a record player with daggy-cool collection of lps; great in-house food downstairs (or via room service),

wifi was poor, breakfast timing not ideal for business trips

room service? ring option from phone in room.

wifi connection good

the staff were great, loved room service feature too

bar was great, overall had a nice 1 nights stay

wifi was intermittent.

would have liked to help myself at the breakfast bar and have the choice of a top up

the lobby and bar area very welcoming and relaxing

the pool and gym were immaculate, and the food was incredible room service was great, and breakfast was

the service at breakfast is excellent, the staff at 6:30am are always cheerful, more than happy to help

booked a round of golf for us and arranged transport - we were very impressed, and the choice of course was

comfy beds and great food when we ordered room service

there is a small quiet bar and restaurant

during the night, there were loud clunking noises almost like we could hear laundry being done or air moving

magically become available - he charged a horrendous price and he was put in a room right by the laundry/ kitchen

comfortable stay in a great location with kids in tow and for getting around

kids upstairs running around, we could hear footsteps

it was nice having laundry machines in our room

really appreciated the facilities - kitchen and laundry - and daily housekeeping.

for a studio unit, it had very good kitchen facilities and a washing machine

really appreciated the facilities - kitchen and laundry - and daily housekeeping.

clean, great view of lambton quay from our window and full kitchen was very useful

the upgrade we received, the room was a good size and the room service meal was very nice

comfortable bed beautiful modern room gym and pool available..just perfect

the gentleman at the front desk took care of everything including a couple of late night room service orders

the tiling on the spa next to the pool???? what the?! and the jets in the spa didn't work.

art and pool

wifi was fast and strong to get work done in a good time

really central location small kitchen in the room heater gym

was no folder in the room detailing how to order breakfast or room service etc and even tho it's like you are

the bar was a little impersonal and cold. sort of made the happy hour a little less comfortable.

very close to everything, but the hotel has no bar or restaraunt- but everything from mcdonald s to 100

the candy bar being put away ;)

we found the coffee corner and bar a great innovation with its self help machine or a choice of numerous teas

nice kitchen and laundry facilities

very spacious and well equipped, enjoyed the breakfast bar and good wifi

has laundry facilities in the room

laundry was on the expensive side

wifi was poor

location, cleanliness, gym, room view.

hard to find as many hotels somewhat for some reason expect us to be sharing our beds with our kids

our room arrangement was perfect- the kids could come between our room and theirs, privately

was the giant kitchen and dining area, great amount of space and clean

laundry room was right next door to the dorm and people were using it at midnight

laundry facilities also but only one dryer / washer

bar staff were friendly, having the bar there was so

great staff, useful kitchen and laundry

the staff were friendly & helpful. great clean rooms & room service was good too.

good breakfast room service - plenty of food lovely comfy bed, and very clean room

the parking is a little cosy - and the limited wifi allowance wasn't helpful.

menu not child friendly for kids

west plaza have very friendly staff and the hotel is accommodating to kids (:

was a 3 minute walk to the bar i needed to go to for a hens night

ther tv didn't have any apps, and the wifi was too slow to stream.

the doors to the foyer couldn't be held open (except by putting your suitcase there) and so your kids are

wifi on tv and the heat pump

was clean and bed was so comfortable and having a room with a window was great, great breakfast, gym facilities

the property is pet-friendly!

pet friendly accomodation

loved the kitchen and laundry facilities, the pool and staff support throughout our stay.

it was pet-friendly and our room had a patio, too

room and kitchen facilities

great kitchen and washing facilities

having sky was also a bonus and of course the wifi was great

also, made use of the laundry which made it so much easier when we got home

location, comfy beds, big living area plus kitchen and laundry

ensuite bathroom, 2 bathrooms, balcony, dining table, free wifi, washing machine and dryer, sky tv, allowed to

no sky or cable but the tv was set up with casting and the wifi was

was so high , i could have used a stool to step up, wifi available but slow

wifi did not work for half the time

very cute and petite and it is a very unique hotel that is very nice to stay in with a very good wifi connection

great room, comfy bed, good wifi

did not feel safe having to go outside to the underground car park entrance to use the laundry late at night,

very friendly and nice staff. staff is very considerate. room service was very good.

room, good water pressure, comfy bed and the room service was delicious

room was great to work from with excellent wifi reception. brilliant location. excellent bed.

i like staying there price/service comparison is the best. room service food quite good as well.

i used gym pass

location was great & loved the room service from arborist

the hotel has a great little rooftop bar & is centrally located

made use of the limited gym facilities. these are very outdated.

wifi was hard to connect to, and was very slow

it has everything including laundry

room was stylish, comfortable, and hotel included complementary laundry service which was a great bonus for us

loved that they had real world toiletries as they are my favourite and the addition of a laundry room is a real

guest laundry available

the fresh coffee on each floor in the morning plus use of free laundry facilities really put this over the top

a laundry-room was also available which could be used by guests if desired

tv kept on disconnecting/reconnecting but didn t watch too much of it, wifi and casting worked fine

it s ok though as long as you don t expect to spa with your kid during your stay

i missed using the spa and pool facilities as it was located off-site.

the gym is not in the building, it's a voucher to the gym 5 min walk

fully equipped rooms perfect for family to bring home food if kids are not keen on restaurant

wifi was not great. no iron or ironing board in our room. only one armchair to watch tv.

it had a kitchen area with basic utensils, including wine glasses

very fast wifi it was very clean and is very new

the unit has washing machine and dryer in the bathroom, and a kitchen equipped with oven and microwave

comfortable bed & big space for kids to play

next to laundry, window could not be closed to keep room warm, block out noise, note in room to wrong

he made my stay there very comfortable, helped me with my luggage and laundry, and gave me great tips for my

fantastic location. great deal for a family, bunk beds for the kids was cool. comfortable beds.

but next door, i guess it was a constant noise like kitchen extractor which was annoying

it has free parking so that saves you $40 that the onsite airport charges

wifi much improved from last visit excellent. staff amazing soooo helpful

easy walking distance to and from the airport. good sized clean rooms. good free wifi service.

all good , car parking was a bit tight

parking for free while we were away is great

spa bath was what we wanted, toilet was separate so we could relax, the kitchenette meant home

location and spa bath - just perfect

wifi was weak and slow

location was super handy. easy parking space in a very central area.

wifi keep on disconnecting, staff is not supporting, room service is very poor.

lack of wifi when it was advertised as having it!

decor, great room service and helpful staff

no wifi (apparently broken) no air con and windows didn t let air is so hot room

there was a great bar and restaurant downstairs

house bar shuts a bit early

stayed at this hotel with our kids( 7y and 8y), and they were absolutely amazed by the stylish decor

laundry expensive. parking expensive (30 dollars per night).

therefore, there were no hotel facilities available to us - no lights, tv, wifi, phone charging, hot shower,

pool not heated, kids wouldn t swim cause it was too cold

kitchenette had a stove but came with no utensils at all

that there wasnt enough parking

handles, probably not a problem for most, however we had an early flight and tried to get the kids to bed a bit

didn t have a kitchen as i thought

'spa bath' was just a tub

well located that we could walk to every place we wanted, availability of cloth line for your laundry was ideal

good curtains also to block out some light for kids if needed access to all types of transport and close to all

has free parking it was include to the bill and we were really happy about the safety too

cosy beds with electric blankets nice view from kitchen window 5 minute walking distance to some fast food

base for a family holiday - easily accomodated the 4 of us in comfort and off street free parking was a real

location so convenient, staff so welcoming and obliging, free parking, clean and spacious.

thin walls could hear kids running down the hall, but had a great sleep

clean and awesome staff , gym was great feature and the breakfast was delicious and plenty

breakfast was great & good location. loved that it had a gym.

however, i can understand that families with kids will have an issue

room service wasn't great, when we asked for service only one of the beds was serviced not all, and

parking was difficult for an 1965 car without power steering

parking available central location great value for money

job in kitchenette

no sink in the kitchen

kitchen equipment was very good and the shower powerful

we stayed two nights - the internet dropped out at about 9pm on the second night, so we had no wifi and no tv

the room was roomy and comfortable and the kitchen facilities very helpful for our stay

the use of a dishwasher and nespresso machine in the room and a laundry on each floor was genius

rooms were great size travelling with kids. had everything we needed

it was perfect although being on the mezzanine floor i could not get the wifi to work