no continental breakfast. wish the indoor/ outdoor pool had a roll up door. not a fixed all…

soft bed and kids like it, friendly staff, good location, newly decoration

24 hour gym, breakfast

enjoyed the remodeled facilities and the fact that the gym is opened 24 hours

the cold winter power outage, they took us in for early check in and gave us a pastry and warm cup of coffee and it meant the world

pool which was a main reason i picked this hotel was outdoors and dirty

parking is right in front of your door

jacuzzi was dirty and the water was part of pool water

it was spacious. our unit happened to be very close to the pool.

pool was close and laundry

room service with the front desk but it never happened

the location was convenient. the breakfast for room service was great.

unsupervised kids in the pool

have been relaxing, but for the numerous kids and families at the property

food in the breakfast bar was low quality, like that typically offered in most hotels for no additional charge

laundry facilities, nice pool, good breakfast

breakfast was filling and one less meal we had to buy

great bed, breakfast, great shower head. tv was great!

onsite laundry

was perfect, and all the employees were extremely helpful and kind they also had a chair in the pool area for handicapped people

laundry

laundry facilities don’t work but there’s no sign informing customers of that

all the rooms and laundry that need cleaning and to have 4 cleaners on staff

samsung pay laundry mat quiet convienient

no laundry facilities water pressure in the shower is weak

there's no gym or exercise room

gym, pool, and breakfast were unavailable

gym room way outdated with old and almost not safe exercise equipment

hotel advertises a pool, gym and breakfast both online and on the premises - big sign out front saying breakfast

friendly staff, pool, gym.

don’t like that there was no hot breakfast and you couldn’t use the gym or pool

spa was closed

the pool was indoors and the hot tub was nice

so my kids and i had to pile in the bed together

pool was good for kids, breakfast had lots of options

laundry is a hoax

i go do laundry and come back and want the tv on and i can get night to work so i go to the office and ask

i go do laundry and come back and want the tv on and i can get night to work so i go to the office and ask

the breakfast buffet was wonderful and offered more things than i expected.

satisfactory breakfast

breakfast was very limited.

no breakfast

breakfast

nice gym

clean. nice pool & breakfast

pool didn’t work the entire time we stayed there and that was one of the amenities we were

undisclosed excessive pet fee of $75, found out after check-in

breakfast was good staff was nice

decent breakfast. walk in shower. breakfast ok, not fabulous. free ev charging.

liked the spa tub and the late check out

free parking with ev charging spot, free breakfast, friendly staff

big clean room and bathroom and gym.

the room had a spa tub that was a big bonus

we were doing laundry and our

room was clean nice view walking distance to gas station, target, subway they have laundry

ease of getting early check in time. the staff were very accommodating.

also the laundry area was clean and handy to use

no frigerator w/freezer, no microwave oven, semi-clean, no ice bucket or plastic cups, and no laundry facility, they charge $76

location of hotel is close to other businesses restaurant full service in siite pool and gym room description accurately shown on

too many construction state workers in the hotel and too many unmasked kids...

the indoor pool was awesome too

indoor swimming pool and anytime access to the laundry room area was wonderful

breakfast

the gym was good. the bartender at the restaurant was great, his name was frankie.

facility was ideal, with gym, pool, balcony & proximity to the city centre

very useful to have laundry facilities on

quiet very large comfortable rooms, a breakfast that was just the right amount and options and affordable parking on site

location, hot breakfast, pet friendly, nice and clean facilities, with a pool, gym and laundry room to use paying with credit card or coins

there was no kitchen and no cutlery in this hostel

the kitchen is in the same room as the beds

hostel, the hostel part has a kitchen with microwave and fridge as well as a water cooker

kitchen was adequate but no cooking facilities ( not that i wanted to cook ) not like other hostels

kitchen was almost nothing

i did not get a chance to go into the pool or weight room, but they also looked very clean

the breakfast buffet was okay but no eggs. heavy on breads.

comfortable room with kitchen and pack and play make it an ideal location for traveling with kids (baby and 4 year old)

overall nice and quite, rooms clean, breakfast good, gym and pool nice

i had a housekeeper willing to carry my laundry to the washer, other staff helped me finish packing

we wished for more food variety and room service. parking is expensive.

on wifi with a mac was a bit tricky but the front desk staff were very helpful in getting the issue

they do not charge an additional pet fee

super comfy beds and very clean, bar and restaurant with happy hours. 24*7 gym and good wifi.

saying you have room service was a stretch

yeah there wasn't anywhere to eat or a bar open after early hrs.

the free bike hire and the play room for the kids and adult kids

the games room is a great idea, but we only got 1 night with the kids as it was always booked (inc at the weekend) for private events

it didn’t have a pool or breakfast

we did not have time to use the gym or additional services included and the required $15 from the mini bar was just a gimmick to

ordered room service for kids and they loved the food

gym was open by appointments for 45 minutes per appointment during day time hours

gym is small but has all the basic equipment

we also used the gym and although it was small all was great

), excellent bar & restaurant and super kind front desk managers

restaurant had limited options in food and liquor, plus, no room service.

i liked that they have a sister hotel with a pool.

4) we asked for room service on second day and no one even came

the gym was a huge plus

there was not bath tub but a nice shower nice bar we enjoyed the hot pretzels loved it there

the morning room service was 10 minutes late

cold pool and restaurant not on open table

elevators were fast; parking was next door; fitness pool area was excellent, and the staff was tremendous

customer service, location, pool, rooms

nice pool but no hot tub

for walking around downtown, the staff were very friendly and eager to be of service, and the breakfast was delicious

shower didn't work properly. room service comes before 9am then not again.

contemporary, friendly, nice room size and layout, nice size bathroom with big shower, nice gym where you reserve time due to covid, comfy bed

new, modern rooms. nice tapas bar and great cocktails in the lobby.

super strange one has to sign into your corporate program to even use the wifi

it is cleverly decorated and very cozy. i love the spa pool!

the bar downstairs is super cool, and the soaking pool is very unique

a “shared bathroom” steps outside your door (but robes are provided) an awesome saltwater pool, cozy heated outdoor seating at the restaurant, delicious food

we loved the soaking pool! it was the perfect way to relax after a day of sightseeing.

terrific restaurant and staff, great saltwater pool,

s 21st century

wine and appetizers were good from the palm court kitchen

gym was a nice addition

no pool or gym

front desk people and bar workers just tremendous and so helpful

i did not order room service.

the lady in reception (katie) was extremely helpful with our emails and requests for an early check in and other questions about transport and parking options (+)was so nice for the corner room upgrade and early check in (+)last minute booking and a slightly early check in time

room service hours seemed limited

room, clean, secure, great bar although needed some updates but good funky vibe, close to everything, walkable area

close to waterfront and restaurants. hotel restaurant was good. gym is good.

love the topas bar on the roof, and the coffee shop in the lobby

will definitely check out the rooftop bar next time

the bar and coffee shop are perfect

the cherry on top (literally on top) is the rooftop restaurant / bar which has great drinks and food with great service too

the staff, amazing! the hotel is beautiful and ultra comfy. roof top bar is fantastic.

thought the atmosphere was warm, welcoming, cozy - we really enjoyed the coffee/breakfast/drink bar in the lobby, spending both our mornings and late evenings near the fireplace

love the little cafe, the rooftop bar and the location, very convenient for our needs.

vibe, the look, the coffee bar and the staff at the reception and bar were great

two 21 year old girls going to a concert and hoping to bar hop afterwards, but still be near the hotel

walking distance from some great bars and live music in old town

breakfast was really good- kids loved it

refurbished rooms with addition of a breakfast area

room was very noisy and worn. wifi had issues. amenities close to zip.

we ordered room service breakfast one morning and it was quick and delicious

restaurant on site, secure parking, nice location

needs to be microwave, mini fridge and washing drying for guest laundry

close to where we needed to be. clean room, great shower. enjoyed the pool.

clean has a decent pool

the rooms were very clean and affordable, the pool was very nice and actually open

there was also no guest laundry and pool was dirty

trash bins weren’t cleaned properly and i was surprised that we had to pay extra for laundry

room size; excellent breakfast; very helpful staff

the iced coffee bar was also very

the complimentary breakfast was really very good. large suite with full kitchen.

kitchen didn’t have silverware to use i would suggest they put a small set of 4 in the top pull

the bar was great with a great selection of local drinks

there is a discount if you stay at the kex for a spa nearby and that was so great too

simple and friendly nicely located and has a gym plus the front desk staff we’re very accommodating

we made use of the gym and sauna in the basement as well

it's a somewhat gritty area, but lots of bars and restaurants in the area - nearby my favorite spa 'knot springs