wifi is fast and reliable

gym was good, the room was comfortable and quiet and the bar was good

great breakfast

great location and service. excellent breakfast.

also used the gym a couple of times, good enough

there were no eggs! no meal service except a cold breakfast.

good location, clean rooms, friendly and helpful staff, good wifi coverage

we paid extra for a spa tub and did not have an accurate image

wish they served breakfast

early check in with upgrade

the kitchen included a counter with stools that was a great touch

the bed was extremely comfy,room very clean.great bar area

our room had a small kitchen, coffee machine, microwave

wifi did not work for the first two days that we were there

wifi was slow and never saw a bell person to assist with luggage

also, the wifi worked but seemed a tad slow

the wifi is bogus. they have an unprotected connection so it was useless.

wifi - couldn't connect

is super friendly and they were able to provide early check in for us

walking distance from most touristic things, well connected with subway as well as grand central -wifi was 10/

the gym is nice but small and dark.

room with view of empire state building, it was fab ,staff were efficient, room cleaned daily , gym in

had 2 adults and 4 kids so we had to use the pull out couch

hotel was perfect for us travelling as a couple with three kids

the bar was also very small

hotel is stunning, the rooftop bar is amazing and the staff are exceptional

wifi was slow for what i needed but my wifi needs were probably more than your average customer

there was a facility to shower when you get there and the early check in was not available, that would be superb

and pet-friendly by the

we had a fantastic stay at pod 39 and even got a free room upgrade and early check in.

clean, the views were amazing (worth upgrading) and the free wifi worked perfectly

issues the entrance looks like a ghetto apartment building almost no reception no sitting area no gym everything

plenty of choice for breakfast

great location, well run, very clean hotel, small but adequate gym.

they had a great buffet breakfast every morning that got you ready for your day of sight seeing

wifi kept the kids happy at night after a long day out

great wifi

difficult door to open at the gym room not cleaned every day

location, close to subway, walk distance to time square, a lot of food close by, free working wifi, friendly

location and has everything you need gym was a plus you can take your breakfast to your

the gym needs improvement

there are coffee machine close to the train station in the middle of manhattan it has a gym it has a bar on

wifi, location, service

wifi was connection was poor

it is a proper room for a good rest with gym, cleaning and laundry, but not the most comfortable bed or the

nothing special. maybe the lack of a gym

free wifi

there's not much of a gym.

expensive, was a little annoyed that the room service charges were not disclosed to me until i was about the

wifi in our room was not good, and when you're on holiday from another country and want to book

rooms are clean, gym is great, rooms service was excellent

my kids walked barefoot and the bottom of their feet would turn grayish black

my personal pet hate is the shelf above the sink

room service was slow, they don't automatically replenish shampoo, conditioner, soap, coffee etc

also there are a lot of groups with kids making noise in the halls - the rooms are small, and noise travels

very clean bathroom, simple but good gym

bartender at the 24th amendment bar told me she was too busy to make any of the drinks i wanted

it needs a lounge bar to relax and have a drink

pet policy was not clear

as a genius booker i got late check out at 1pm.

we had two kids (teen and pre-teen) with us, and this was necessary

gym/workout room was below basic, only elliptical and treadmills

room size is small when traveling with kids.

nice facilities, the bar at the top level of the hotel and the gym at the lg level

gym access was also an option in the hotel with a water fill station in there

nice to have a kitchen, but it is quite small, don't expect to prep a five course meal here.

location in midtown new york with a beautiful roof terrace and 3 very comfortable beds and a kitchen

on check out day, we had a late flight, so they held our bags while we again walked around the city, after a

didn't have any problems with wifi

quite and safe location, excellent wifi, balcony is amazing in the 12th floor rooms.

four kids in the queen deluxe room and we stayed in the adjoining room in sofa bed

we have meet been provided with the duvet we asked for the sofa where the kids were sleeping.

was able to do early check in and love that they held bags *sans charge* since my flight was later

drinks and snacks that they charge extra for in the room are so easily accessible to the kids

in the rooms as the staff explained but that totally didn't bother me and sometimes getting the wifi signal with

food was equiste and the dining, cocktail bar and lounge inviting 100%

could do with better food offerings for kids.

the only complaint from myself, my wife and the kids traveling w me is - the elevator technology is terrible

shame kids couldn't use the pool after lunch time

the pool is a great place for a swim and a drink

lobby is beautiful but it is constantly *full* of people on laptops using the wifi

great room, friendly staff, gym was awesome

good wifi

gym too small

food is pretty good if you need room service ( i had salmon tartare and kids had burgers) and there s an

also my kids loved the room service robot

wifi was terrible

family of 4 with 2 kids so it was great

location was great, restaurant and bar were nice, staff couldn t have been nicer and helpful, rooms were clean

we might have packed a little lighter if the hotel had laundry facilities.

the qr codes were expired and the dining (especially for room service) information and interface was confusing

the staff was very nice, they are pet friendly and i didn t even had to pay for his stay

the room was clean and big enough for us (1 week stay) and had a very useful kitchenette

location, nice gym, top modern washing machines, free coffee on the last floor, great view from there too, the

complimentary wifi

had my privacy sign on my door and room service knocked on my door asking if i had trash

so the couldn t do anything; we stayed one night in a tiny room, even though we booked the kitchenette, since

we could do laundry and there was a complimentary

wifi connection was really good

room service staff was very friendly and quick in responding.

loved the friendly staff, updated decor, and lobby / bar area.

tv lost wifi connection a few times

wifi was not really available and staff did it tell us upfront the relevant log on password

room service was providing excellent service and regularly checking the room, cleaning and

great view of empire state building / good hotel gym

sound insulation between the room and the hallway is not perfect, we could hear kids talking (they were having

my kids and i had a lovely

very well, i recommend this hotel, all very close, very good price, clean, here is continental breakfast do not

my wife and kids waited for me to go back to get new keys

when you arrive in the evening first thing on the entrance is laundry cart and rubbish outside.

stylish room, amazing rooftop bar with view of the empire state building and wonderful staff

both the lobby and rooftop bar are great spaces and fun to hang out in

laundry service is a disaster- opted for re express service for the clothes be returned by 9am and

very small room and not available a room service only from morning till noon

we were hear for our anniversary and to get away from our loud kids

pet friendly, great location, excellent staff, great happy hour.

gym was very small. no safe and no fridge in the room

allowed early check in and answered our questions patiently and with

the gym and the bar area.

housekeeping due to covid no restuarent, though they have a room service from outside very small rooms ( but

too many kids running around as

gym and the gym clothes laundry service

the bartender at the lobby bar was so kind

this is a great hotel for families with little kids, my kids loved the lights in the room.

did not eat at the hotel but used bar for drinks

rooms were extremely small!!!! huge pet deposit. did not seem like a 4 star hotel.

the treadmills in the gym needed a code to operate. used the bike instead.

neither of them provided breakfast and there wasn't any room service

location is great and no hassle check in with late check out

smelled like people were smoking. there was a $30 admin fee for gym & wi if!! daily!!

the bar served expertly crafted cocktails in a stylish setting

coffee machine in the rooms and was charged $15 for 2 coffees at the bar in the lobby

com) indicated there was a pool and spa - that is the only reason we chose it as we wanted to be in that area

the bathroom and the spa was the absolute best part!

they didn t pre warn us that the spa was still closed and bar was closed

(not very family friendly esp with smaller kids) also if you book through booking

were kids at the pool, very little a, unsupervised by adults and no one stopped it

the location was great. the kids loved the pool and the food was good.

room service / dine-in ended at 10 but was supposed to end at 11 pm

the rooftop bar is must visit

in room which is usually standard at this level and price range went for us open and tv since wifi signal did

only thing was for the covid the bar at the 34th floor was closed

was awesome, the con; parking to unload was horrific we had no room service or towel service

the sheets were kinda dirty and room service didn t come by everyday

to our trip and the hotel staff had gone above and beyond to decorate it accordingly with rose petals and candles