wifi internet very pure

the late check out at 1st of january

friendly staff, good breakfast

there actually was a menu at the breakfast the waiters could have asked even once if we would have wanted anything

both our room and the bar area offered a lovely view of the square

excellent breakfast with wide range of choices

* the breakfast was abundant, with quite some variety (english breakfast, fish, fresh salad & other

big bright rooms. we shared a small closed end of corridor with our kids' room next door.

i let the staff in on the secret and the front desk and bar staff helped me choose a bottle of champagne and

spa was closed due to some malfunction

wifi not always speed

friendly welcoming staff. excellent breakfast.

spa zone ( sauna , jacuzzi and swimming pool ) working from early hours, highly

restaurant in evening if wanting to stop in hotel and service finished at 10 pm better if offered room

a very good breakfast, a cosy spa there we were usually alone. a very basic gym, but it is okay

best breakfast ever

very nice hotel, great breakfast

location, service, staff, and breakfast

the breakfast was tasty, and the staff were very helpful

location, amazing quality of breakfast, very helpful and pleasant staff, an overall great experience

medieval architecture and perfect location. also, the best breakfast ever

second bed for two kids

was party of school kids that ran arround late opening and closing the doors and sometimes left the doors open

location is perfect! breakfast was good. rooms were nice and clean. i would visit it again.

late check out even for one hour is 10e

- room was big, had tv, sofas, chairs, table, big bed, mini bar etc

good wifi

breakfast, fast check inn, clean, we expected much less, but it exceeded out expectations

laundry service was quite pricey.

great location, ok breakfast

spa department didn't have a pool, only a sauna and shower plus some gym equipment

it has everything you need - wifi, good breaky and perfect

the ice bar was lovely as we're the staff and one of the co-owners who we met

very good wifi

beautiful quirky hotel with so much character elemis products in the room coffee machine wifi

amazing breakfast with great choise of food and presecco. desigh and comfort.

the hotel isn’t fully kids friendly: there’s no playground or any playrooms

if you stay with kids very cold in room; recepsion not polite to clients;

also we have ordered room service which was extremely fast and food was really delicious

we were offered an upgrade to a business class room with a perfect view and a late check out

the booking website said there was a bar, this is not correct, there is a bar next door thyough

the area is great, but the noises from the bar downstairs at night made it difficult to sleep

were not replaced after having to use them to dry floor due to i’ll fitting shower curtain , no room

the room was huge and had excellent wifi

didnt experience any noise from bar next door

spa facilities are solid, breakfast is great for the price point

breakfast, beautiful hotel, very well-equipped rooms, very nice pool, gym and sauna areas, best location

when we had an early check in we got a room which was looking at the wall of another part of the hotel (no city

superb spa (pool, dry sauna, steam, tube) in the 8th floor with a beautiful view

i was told to use room service instead (i presumed it had an extra cost, so i didn’t)

spa ( i have never seen so many types of sauna in one place), great breakfast, kids friendly, and proximity to

breakfast was really good, staff was nice ❤️ also loved the spa, saunas and little gym

would have appreciated a bowl or two in the little kitchen cabinet, cause we had some strawberries and no place

spa zone was perfect!

close to the oldcity. great breakfast buffet. saunas, gym and jacuzzi pool!

the sofa bed was small for two kids 12-14 y

was a big group of kids on a sports trip running up and down the hallways

the sauna and spa area is the highlight

rituals products at the shower - one love ud83dude0d kids room is small, but still good that it is there

also the playing room is interesting for kids

perfect location, good breakfast

parking

location and good breakfast

right in old town. tapas bar next door was super cute

that parking was organised, but i would have liked to get the parking information beforehand

but when booking i dont see that kids are only allowed until 6

room service from the restaurant was excellent

beautiful, spacious rooms, a lovely pool and spa and a free chocolate hour every day for guests

lobby bar and the restaurant closes tearily

the pool was supposed to be for adults-only after 6pm, but it was full of kids later in the evening still

just the opposite of the hotel were a very nice wine bar and great restaurant

served sliced oranges was from day before yesterday and the drink for kids “juice” was drink from powder

we did hear some music on the weekend from the bar beside the hotel but we were tired from a busy day so this

the bar on the ground floor can be noisy and smells a little of sewage

is in the city center, beautiful hotel in medieval style, very warm inside there was amazing breakfast with

i used the gym a few times, very good

what really made our stay special was the amazing water park – our kids absolutely loved the slides, pools,

the waterpark was a highlight, my toddlers loved having the freedom to explore the kids' pools, which were

bar and food choice was poor

what really made our stay special was the amazing water park – our kids absolutely loved the slides, pools,

gym could use some heavier dumbbells.

unfortunately because of covid restrictions there were no spa and gym available.

the hotel gym was nice, but could use slightly heavier dumbbells.

very comfortable great spa and bar area

could be a little bit nicer, and the hotel gym only had quite low weights

breakfast fantastic

the wifi was sometimes not working from my room, but it worked when being back at the lobby

wifi was slow sometimes, but always existent.

i went to use the gym but the room card wasn’t programmed for automatic access - i had to go back to reception

lack of gym.

well located, fantastic breakfast, excellent gym and helpful & friendly staff.

excellent poolside and a lovely place to stay with kids

paper with general and practical information (opening hours, emergency numbers, nearest hospital, room service

level of reception staff, good room service

in addition, the price includes a spa with excellent saunas and a swimming pool

easy going, communicative and friendly staff at the bar made us to enjoy in our stay.

if you need quiet place for kids to sleep, choose other hotel

spa was big, with saunas, jacuzzi, and pool and a bar and it has a view of the town, so it was great to be

the spa the location and the stuff

would like to have swimming pool opening time much early, so i can swim before breakfast, let's say from 6:30

nearby - late self check-in without any issues - overall there was very little noise - you have laundry in the

there was noise (perhaps from laundry) in the early morning 5-6am.

the kitchen and the laundry

they had an iron and ironing board in the laundry

laundry seemed to only accept coins and you needed to bring your own washing powder

mini bar, no bar at the pool area

the hotel bar could be better

the spa area is cozy and perfect for relaxing after walking around the city

friendly staff, comfy rooms and a great hidden sauna and spa great breakfast in the italian restaurant located

renovation of an old building, very comfortable, welcoming staff, lovely sauna and pool

only complaint is that self service laundry costs twenty euro for 1 load wash/dry

loved the open big common areas with tv, kids' play spaces, and lounge areas

and modern with kids games like ping pong

the area on level 3 had laundry facilities, vending machines and common areas, and was spotlessly clean

additionally, the hotel offers various common areas such as a laundry room, meeting rooms, and a kitchen

i was disappointed that room service did not top up the toiletries during our 3 night stay

a few more wifi access points probably wouldn't hurt since it is an old building with thick walls

the breakfast was also fantastic

wifi only available in reception

breakfast was delicious with great choice of food

friendly service from booking to check-out, good sized family rooms with extra beds for the kids

the wifi in my room was fast and stable, it is ideal for work

location, spacious room, decent breakfast, great room service, great amount of towels, and on top of it nice

wifi is fast, breakfast was decent

were not sure how the extra beds for the kids worked and asked personnel for help but they did not really offer

bar/restaurant is either not functioning or has a weird opening hours, nobody was there to take any

outside there is a bar and train station, so it is very noisy

great location right next to the train station, good breakfast with all the basics

ev charger did not need to have app installed, but a card from reception worked well

friendly staffs, located near the old town attractures, cozy and clean room, delicious breakfast

laundry services in the hotel

of tram - but you cannot do anything with this and loud music from the nearest bar on weekend night

ukrainian bar right beside

there is also a bar playing very loud music beside the hotel and my room was on that side so it was very noisy

the loud music from a bar outside makes your sleep impossible

i did not have much time to enjoy all other facilities the hotel offered but the restaurant, bar and cafè were

everything was just fine. very good spa facilities. great breakfast.

excellent breakfast and dinner

the bar closed early.

the room was very nice and spacious

great pool , sauna, steam room and gym

very good wifi

nice spa and a good small gym too

the reception was very helpful when accommodate me with late check out

is almost impossible to get in touch with room service

we stay here not first time,and in filling not last timeud83dudc4d staff helpful and friendly,breakfast was

- breakfast is nice - rooms very big - the spa - big shopping mall / supermarket nearby - price

some days breakfast could have been warmer

is wonderful: location, staff, space of the room, breakfast

no room service of different food items and that was not very convenient especially with kids

in deluxe room - it was large enough and comfortable for family with 1-2 kids

kind receptionist, good gym and location.

the breakfast was especially good, with a variety of food to select from, from local specialities, many

in deluxe room - it was large enough and comfortable for family with 1-2 kids

also good and reliable wifi which is necessary for business now

it was big surprise to find in the lobby area some books and toys for kids

clean hotel, staff are friendly, breakfast is pretty good (there were pancakes for kids ud83dude0b), walking

regarding an early check in was very good and actually, on arrival, i was allowed to check in super early, which

breakfast, facility and parking

great breakfast on a level of four-star hotel. the hotel is also near tallin's bus station.

bar in the main pool - very useful :) testy food

absolutely loved the spa - i have never seem so many facilities at a hotel in my life i loved that i got upgraded

really close to the ferry terminal to go to helsinki the room had a good size there is room service paid parking

2 bubble baths, kid pool, small pool, some sitting bubble chairs, two inflatable balls for kids to play

pool is amazing

delicious breakfast

localization, good breakfast, comfortable beds, two rooms for family 2+2 was good idea, playground near the

no bar working in the evening

breakfast was too good! convenient location, good room!

comfy rooms, nice breakfast

free parking, excellent location, very friendly staff , fridge in the room,

cozy bed, good location, friendly staff, free parking

parking on the street in front of hotel windows

good price. free parking

lack of parking spots, part of the hotel looks as if under construction

closing of bar at 22

the gourmet coffee bar was excellent

time i was after really long trip and arrived in the middle of the night and asked to provide me late check out

no bar no after hour service.

also own menus for kids

rather small gym, but ok

feel their rooms could be bigger but i don't think they have many people with 2 kids coming to their hotel

great hotel. clean, quiet, modern, friendly staff, good bar etc. perfect experience.

asked for late check out and were told they fully booked

the gym is very small

might be better to have some gym facilities

excellent breakfast, room service and rooms, we are very happy about our stay there.

everything was very good. staff is very friendly. we had kids and got bigger room.

there are diy room, gym room

room and beds were nice and similiar to photos. and welcoming staff was good with kids.

spa was closed

i couldn’t wash the kids because it was cold and the water was not warm

also the spa was nice until kids

which meant that we had the door between two rooms open and we had the possibility to stay with kids in separate

very clean and spa was nice.

is no refrigerator, kettle or mini bar in a room, no shampoo or shower gel provided besides some soap dispenser

staff were quick to help w early check out, breakfast and cab immediately upon check in.

the hotel lobby bar is pricey, and there is no cafe or shop nearby.

available laundry room was very helpful

check-in is great and fast, you can leave your luggage, delicious breakfast, lots of choice.

terrace nice towards the sea, but all neighbors and pool users are actually on your terrace

much needed a good cleaning in rooms and by the pool

there were partying at the pool area with people breaking the no-noise after 22 policy and no staff to sort it

we really loves the waterfront location and the pool and terrace

pool always full with splashing kids

features a kitchen with all the necessary utensils

there was a nice and kind woman that helped us with early check in at 9:00

had a room in the new part of the building freshly built, there was a small kitchen in the number, but unfortunately

the room was clean and has small kitchen

quite old, should be renovated and polished. terrible spa zone.