wifi connection was not good

we have a mini kitchen and my daughter and i were able to bond more before leaving her here to study

smart room with kitchen. always clean, fragrant soap. breakfasts available.

you need in the room, including a nice working desk, big closet, large bathroom, and simple kitchen facilities

it's all new and modern and the kitchen is helpful

large room friendly staff good parking lot comfortable bed

it is very comfortable, very clean, heating and aircon are excellent, wifi is good, breakfast is also good,

modern, clean, staff were lovely and breakfast was great

the breakfast was to it top standard

the breakfast was also very nice

great wifi

pet friendly( my cat loves the room) and excellent customer service

also the kitchen had swung outwards doors that you could not get past when open very awkward they should

it would be nice to have a kettle in the kitchenette.

super nice and helpful staff, good breakfast, gym, close to where i needed to be.

parking and security ok

there is enough parking space and this hotel is perfect if you are just passing through bordeaux

parking

free, secure parking was great

you know what to expect with this brand. secure parking always appreciated

didn't like that the wifi was non existent and we wasted so much time trying to connect to a chromecast that

parking spot, friendly and very helpful staff

good location, easy self check in. parking right in front

room not very clean heavy smoking smell.

free parking is spacious and secure

pool on the roof top

free wifi

the staff are amazing (shout out to elaine at reception and valentine at the bar - although all the staff were

the rooms, the pool, the restaurant

first floor restaurant, then several floors with many rooms, and finally a terrace with a bar and a swimming

liked the hotel s pet mouse in our room and the balcony

spa is rather small and the gym is small and has no natural light that s a pity

wifi worked somehow but i needed to download one 1,7 gb file, and simply couldn t do it with

the hotel is actually pet-friendly (even their website might be confusing about it)

the bar staff were absolutely fabulous, and were happy to describe the scrumptious concoctions they

issue i had was accessing the wifi was annoying

i don't like when i need to give e-mail address to connect to wifi

ve often stayed at b&bs due to their facilities and the fact that they are pet friendly

wifi was not great, frequent dropping, hard to reconnect,

no dim light for kids

great location, good breakfast, helpful and kind staff (my special thanks are to timothe)..

breakfast could have been better but for the price it was ok.

the breakfast buffet was great

breakfast is typical continental buffet, good coffee there's a free water machine close to the

wifi works really well

comfortable rooms; excellent breakfast; very friendly and helpful staff; left luggage facility on our day of

the bar was almost without softdrinks

bath and breakfast, free drinks, comfy room

staff were super friendly and nice and bar was nice too

asked for connecting or rooms near each other as travelling with two kids

breakfast buffet was very nice

great breakfast and excellent restaurant

nice bar & lounge area outdoor space to sit

the shampoo and shower gel bar is a great idea and i really appreciated the kettle in the room

highly recommended and all this , while being pet friendly

restaurant and bar closed, although it was a thursday and the website claimed it would be open

also a bedroom was prepared for 2 adults and 2 kids and only two towels and no refill was done on shampoo and

staff were friendly, breakfast was included.

the extra parking area at the back of the hotel was good for walking the dogs

parking on site

staff; friendly helpful spoke many languages; allow early check in + late check out; store luggage before and

the hotel serves breakfast too and the madelaines were just dope

wifi wasn't very strong or stable breakfast room was too small for all guests and was really

wifi worked great, room was very clean with nice bathroom/shower

very good behaviour with my pet

everything was great although we didn t feel the buffet breakfast was good value for money.

soft drinks are for kids :) in room has no slippers

they have an excellent concept of one large kitchen which had a fridge filled with soft drinks and a microwave

bar and restaurant offer good range and great service

we loved the fresh coffee and the drinks and snacks in the kitchenette

size of the room was very small and at the time when we stayed (during a heatwave), the bar inside was too hot

staff were very friendly and the bar on the main floor was a nice spot for a drink in the evenings

wifi didn't work probably. no parking close by.

renovated hotel with convenient location. good wifi, helpful staff and great breakfast.

bar area in front of hotel didn t feel very safe at night, a few homeless/drunks hanging around

clean and quite large (family) room with good wifi and good parking

secure parking and 24h check in. simple accommodation and nice clean linen.

the ease of booking in, the breakfast , being pet friendly,the location, friendly staff

easy access to motorway. pet friendly.

clean and quite large (family) room with good wifi and good parking

service was the best. from check in, to the bar service, to very early check out.

would stay here again, especially when travelling with my pet

great service from the bar and felt very at home

breakfast a little expensive although excellent.

decent breakfast and helpful staff

i had to work from the room and the wifi was perfect too

wifi didn t really work and it wasn t obvious that we needed to go to the restaurant opposite

wifi didn t work in my room or in the public spaces.

there was no wifi signal in the yellow room because it was at the top of the building.

wifi reception in our room (green) was intermittent and although tea and coffee etc

wifi was complicated so i didn t use, you seemed to have to pay extra

breakfast was brilliant with plenty to eat

hotel is very close to the train station so easy to get to and plenty of restaurants and bars close by

to the station but a long walk to the central shopping area you have to keep on re-connecting to wifi every 6

there is a bar right next door.

3: wifi : it is not free if you re required to give up private information (email) for access

we didn t have breakfast

polite staff room clean and comfortable breakfast cheap and lots of choice good location

location, very delicious breakfasts, clean room with good shower, comfortable bed, excellent soundproofing

the hotel is not near from the downtown. the breakfast is too fat.

perfect blend of a small but genuinely beautifully decorated room, and a rooftop bar that welcomes both trendy

great vibe and lovely rooftop bar / restaurant

pet friendly- yay

location excellent, roof top bar excellent, staff very helpful.

location, late check out, good breakfast

only one dryer in the laundry room; and was not drying well

room service no lunch and dinner on weekends food is only available at the restaurant at specific

ease of check in. quality and decor of room. bar and breakfast area. modern.

the room was big, breakfast was good. staff was nice to our kids and there english was good.

could have had a more robust snack bar in lobby

location perfect. we didn t have breakfast.

, the location of the hotel is very convenient and the breakfast is very good and well presented

breakfast wasnt great

we did not take breakfast as we had to leave early

excellent wifi, lovely staff, nice breakfast. pretty close to the centre - safe area.

there was no wifi

pretty modern tv and good wifi

friendly staff, the wifi was good, clean towels daily

good location, friendly stuff, wifi is fast

half which means it was not enough and was used by previous people the corridors smelled bad the wifi is very

wifi was fast and reliable - you logged in only once

breakfast (staff excellent) great spa and wellness area super location attentive and helpful staff modern

treatment rooms are in its sister hotel 10 mi s walk away and the pool is not suitable for little kids

were woken by knocking on the door with breakfast when we didn t order room service

we have three kids that didn’t travel with us and the peace for a city centre hôtel was great

the wifi was strong

room service available, but i didn't use it

some machines in the gym weren t working hair dryer not great

location. it was very clean. staff was friendly and they smiled! loved the room service option.

warm and comfortable,with a gym

if you do not clean the furniture and tiles and keep old smelling cigarettes on the tables - the kitchen in one

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available

no complimentary water no working mini bar or kettle in room charged 3

good location in the old town plenty of little bars and restaurants yo cater for your needs and pet

wifi not operational

we would have liked a small bar to have a nightcap.

of water (it was very hot, the water they offered was not enough, and we arrived at a time when room service

get wifi, after calling to reception twice, they couldn't understand why we weren't getting it

this survey asks about the wifi

we were staying on the 4th floor and were still can hear all the noises from the bar besides the hotel on

slow wifi

room, bed, bathroom, daily room service are really high quality

had issues with wifi, it's not very reliable so if you plan on working from the hotel (like taking conference

wifi wasn't the best.

wifi internet was super slow but overall the hotel was super nice, clean, and its location is

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well

also the wifi was good

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well

good wifi

the wifi was the fastest i have ever encountered

wifi access poor and complicated. we ended up using my husband's mobile system

used the spa and had a fantastic massage

staff, facilities, cleanliness, breakfast all excellent

spa was a big bonus

was superb, pleasant staff, spa facilities great ate in restaurant on last night and thoroughly enjoyed it and

reception area and bar were very small and often crowded with check-in/out guests no real lounge area to sit if

are very few lounge chairs available at the pool area - it was difficult to find a space to sit in the shade

she wanted a spa break

the hotel has a nice pool area, comfortable rooms, and a rooftop bar area; all are comfortable for lounging

and the reception staff were really helpful, recommending restaurants and arranging an early check in for us

helpful staff, allowed early check in and storage for bike

lots of charm - the warm and welcoming staff - the spa is superb, especially the indoor pool - the

drinks at the bar and breakfast were very expensive

we went to a suggested restaurant and bar - both of which were disappointing and old fashioned

the spa facilities were really good if a little small but then again there is only 20 rooms at the

limited gym equipment

handy location, tons of shops and restaurants nearby. lovely staff. safe parking lot

parking was a bit tight, think i found the last place

parking and location

clean small room for one night. good as there is free parking.

parking lots available in front of the hostel

the rooms are very clean and the breakfast very good

everything was great, the room, breakfast and the staff, especially mariam ( from armenia).

bunk bed is slight ly dangerous to go on especially if you have young kids

great location and good wifi. flexible check-in and friendly staff. would stay here again

no facilities in room, nothing for the kids, room too small

you had to fetch / order from the bar at 2

bar was closed and no mini bar, which is not what i expected in a 4 star

breakfast ended earlier but staff was so nice and brought out pastries and cooked food for us

menu expensive, bar service in the evening was slow especially if reception staff were busy

free parking in front of the hotel

fantastic staff. lovely bar area outside which attracts the locals.

the common area is fantastic, the wifi works great too and reached my room

kitchen could me more optimized maybe but again does the job fine

very nice and friendly staff we liked the kitchen nice interior of rooms and so comfy beds

very little to dislike. hard time connecting to the wifi. (could be my phone)

room, good wifi, excellent location in the middle of the lovely neighborhood, lots of cafes&boulangeries

wifi wouldn't connect.

wifi did not work at all, i could not connect with my linux laptop.

the room though small did offer tea and coffee facilities, hair dryer, tv, and good wifi reception

pet friendly hotel

cinfortable, nice pool

restaurant and bar area and staff excellent

given that the hotel has a swimming pool, we arrived a little earlier so that the kids could relax after a day

another small point is not having a more direct access from to the back of the hotel from the parking, but this

only stayed one night so didn't get to use the gym or pool but will in future when have more

pet owners beware - we had a serious issue - this was a great place to stay, the room was lovely in

good wifi showee hair gel was good

secure gated parking

pet owners beware - we chose this place specifically as it had parking and was pet friendly

closed, bar closed

only the wifi but it's a details

no bar in the evening.

the bar was not open on sunday, mon, or tuesday

far from downtown. limited hours of on site bar and restaurant.

lovely courtyard and bar could not be used because no one staffed them

no kettle in the room but we used the one in the small gym next to our room

wifi little weak

i reached late in the evening, so no restaurant or no room service available to get some food

00 from the credit card just for the drinks and food from the room bar, which this is crazy, that's unexpected

missing a social bar and restaurant but there were many close by

practical, location, parking, clean

wifi mediocre with in room netflix not functioning

there is secure parking and the service desk was always staffed

poor wifi

confirmed reservation for parking, not first come first served.