laundry room was out of service

it's cozy warm in the winter, with a large snow field (golf course) right next to it for playing in the snow

room was comfortable and quiet, fully equipped kitchen and excellent location.

use any of it, i like that they had all sorts of stuff you would expect at home (chargers games kitchen

room stocked with good amenities, though i wouldn’t call a coffee maker and a mini-fridge a “kitchenette

there is a microwave with kitchen utensils, shared, in the corridor

the gym, sauna and hot tub were

my kids really loved the pool, hot tubs(three) my daughter used the gym

i was so glad the pool was open, a lil sad about the hot tubs

the game room was a little stinky, possibly because of its proximity to the gym, but it wasn't bad enough to keep us out of there

my kids really loved the pool, hot tubs(three) my daughter used the gym

there are laundry facilities but no way to get quarters for the machines, so bring your own

i love the quick access to donner lake state park and mountain brew

we really appreciated the laundry service, which was a lifesaver for starting to wash off all the desert dust

kids were running up and down the hallway playing on the elevator (not the hotel fault, bad

great services, breakfast and excelent staff!

laundry facilities staff was friendly

the location is excellent. several restaurants close by as well as shopping and casinos.

they have great service and delicous breakfast

app said breakfast included

the staff was friendly. there were guest laundry facilities.

pool is not working, for months - this needs to be removed from the booking

was great, room was clean, had a full kitchen, bathroom was clean, ac worked very well, pet friendly, owner did get us things we needed

beach and pool to enjoy on a hot day

the kitchenette had no real utensils to use it maybe a bowl or plate a spoon that’s it

early check in was an additional charge and the rooms are very outdated and not very clean

that they close my laundry room

the swimming pool and hot tub was great.

livingroom big dining table with a full and ready to use kitchen

location, it is walkable to beach, edgewood golf course, harvey's

free parking, free breakfast, free ice

recently spent a weekend at alpine inn & spa in south lake tahoe, and overall, it was a very “bang-for-your-buck” experience

inn & spa delivers a warm, budget-friendly retreat with a great location that makes exploring south lake

comfortable room! love the spa tub

pool and hot tub were clean and functional

got an early check in on request

the free ev charging stations were a life saver after driving around the lake

heavenly gondola, and private beach access — the communal spaces are very cute — free ev

the design, the cosiness, the amenities, the cafe and pool / spa area

coffee bar and lobby section make you feel in a super chic and cozy place, love the firepit and smores,

also they need more suite rooms for families with kids

the pool/spa were not operational during our visit

i don't no about the swiming pool but we were please with everything. we will be back

spa bath, large room, comfy bed, lots of great amenities, close to everything

walking distance to harvey's and other casinos

staff is so friendly and the location is within walking distance to the casinos and lots for shops and resturants

cute casino and live band on saturday

could have better ventilation in the casino

the staff, both lobby and bar are awesome. and black bear diner is a huge plus.

a smell of casino on the first floor.

casino that is attached to the hotel sucks but that could be because it is a small casino

staff were friendly, room was very clean and comfortable and there was a nice variety for breakfast

laundry room on the premises

the room was spacious separate bed room family room kitchen as excellent full size refrigerator

clean and big room with small kitchen,and you can have coffee, tea and chocolate at any time, free books

could have had a fuller breakfast.

beautiful golf course nearby for walking and viewing (no dogs allowed)

big pines mountain is in a perfect location beautiful rooms a/c fridge and microwave heated pool walking distance to hotels and shopping 2mins to lake for swimming just all around hotel is in

need to change /update laundry towels could use a sofa/bed broken screen in the bathroom when guest above moved

kids had great time in the pool

it boasted having a pool and a cozy fireplace in the lobby, neither of which were available

free wifi was very slow and did not connect well

wifi is not strong enough to work in the rooms, even though there are a few different networks to

the wifi was very slow.

maybe the wifi could have been stronger. an easy fix, if i had to complain.

guess the only issue we saw is weak wifi but i don't blame it because the internet can be bad in severe weather so i hope it works

we enjoyed the pool and gym

clean, fresh, great staff & location, good size room, pool side yoga & family movie night.

the pool wasn't very clean & very strong chlorine.

the hotel is neat and clean with nice indoor pool that kids enjoyed

2) hotel was close to shuttle station for california lodge

laundry facilities were not satsfactory, but won't deter me from staying there again.

nice and clean. good staff. laundry options which was perfect for after our long hikes

good laundry room, too

while i have never personally used it, there are on-site laundry facilities if you need to do a load of laundry during your stay

laundry facilities are great

we got to do some much needed laundry there

the gym was decent for good weights and cardio, and the outdoor pool and hot tub areas were great

the restaurant and bar in the hotel was great and met expectations

the small kitchenette was wonderful for a quick bite

free laundry room as well as free laundry detergent

great location, clean, beautiful property! we especially liked the full kitchen and fireplaces.

using the spa tub black sludge and hair came out and was disgusting, but they did come out and clean

the spa and pool were excellent

pool & hot tub & gym all

two fire places to warm out wet socks and shoes, nice tvs, nice kitchen with all the supplies, and the facility was clean and updated

an early check in on request, front desk staff was very humble and friendly

pool and spa and location

like the hotel had everything close by the pool was close by

loved that the spa tub was away from the bedroom

they accommodated my very late check in (3 am) and still allowed me to have a late check out even though they were booked

highly recommend this hotel always have a blast and love the rooms with the spa tub

i was there for celebrity golf tournament which was about a 40 minute walk

early check in, very close to different areas in south lake tahoe, don’t expect too much with the

they allowed the early check in

was in town for a wedding and was hoping to get early check in, i called around 9 and heard back from the property at noon time telling me i could