we didn't use the pool as it is off season but the grounds were well kept and inviting

updated rooms, good amenities (in room kitchen)

had to use an u secure wifi connection. password would not work!

parking is tight

after ringing ahead of time to explain about having an extra vehicle and arranging for off site parking at the

the beds were super comfy and the pool was good for our family

friendly and always there bro help, the rooms were comfortable with laundry, gym and swimming pool on site, with

poor housekeeping. pet allowed in room but no where else. unfriendly

the court yards, the small pool, the bbq pit and evening walks surrounded by orchards all made this a really

our room, guest laundry, the cubicle for the closes

enough parking spots, close the highway 19a, excellent it comes with kitchen.

enough parking spots, close the highway 19a, excellent it comes with kitchen.

liked that the lights in parking lot and on the street sign get turned off indicating quiet time thats what i

no cost for parking

couch and bed, nice kitchen, all the amenities and close to beach and lots of great restaurants

loved the kitchen that came with our room

that the parking is on the outside and the inner space is a courtyard with grass, tables, a covered kitchen

wifi password should be provided within check-in process or must have written in the room

kitchen was well equipped

parking was confusing.

around noon and stopped by to say we would appreciate an early check in

parking, cleanliness and price!

check in and check out, wifi router provided for each room, kitchenette with stove and microwave oven, fridge

only 1 parking space for 8 people (3 cars).

therefore you can't get ice or change for the laundry or help at all

location and pet friendly

beach,all the fun activities and restaurants are with in walking distance they have a nice clean pool,lounging

the location is great, it s pet friendly & the receptionist was very friendly.

and pillows comfy -laundry access with iron board and iron - excellent wifi connection -easy access to extra

strong wifi

parking spaces are small

to even see the need to put more effort to hep customer and would simply say sorry ]; access to laundry, and

room had a full size fridge and kitchen

laundry../ towels situation annoying

the ac worked very well, the bathroom was clean and there was courtyard parking for all guests

we requested an early check in and a late check out

one sink that looks like it should be for a kitchenette but is the only sink in the room, so it's actually the

no laundry service dirty tubs and broke. tv.

very small poorly equipped gym.

the laundry room and pool wasn't

us on the pet floor but wasn t told till we checked out

i did ask for a pet friendly room via email when we got there they were shocked when i arrived with my dog

room service took almost 90 mins due to staff shortages

the resort itself had all the amenities one could need, restaurants, pub, pool and gym

no kids tv channel

the room has everything you need and the kitchen is well equipped

the office staff went above and beyond allowing us a very early check in (9:30am instead of 4:00pm) as we had

was nothing we didn't really like other than parking, but we were always able to find a spot - even if it wasn

wifi was excellent

they have a pool and coin op laundry on site

it s totally inappropriate for kids

the kitchen was not properly stocked, had to ask for a second dinner plate and a can opener

and we did not like the pool - no hot tub or sauna, no shower facilities not great during cold season

rooftop bar was great

terrible parking- could not find parking in the lot

nice staff, pet friendly, bigger rooms than we expected! good pool. short walk to the canal

pillows good -location is very good for bike ride to the kettle valley trail to okanagan falls -pool was nice

tidy and pet friendly

were surprised to find that it was a suite with a full kitchen and 2 bedrooms

location good parking, nice pool and tables umbrellas for eating and lounging outside

didn't like paying a pet fee on top of the room charge

i appreciate the kitchen and living room and balcony

for the price, breakfast should be included and you can't get room service at breakfast time.

appreciated the free laundry facility, the very clean rooms and the comfortable beds

the staff made me feel welcome. i had a relaxing wonderful night, room service was also great.

breakfast, nice stuff, hot pool and swimming pool is perfect, the gym is very complete, and the chocolate ice

though the hot tub was more on the warm side and not very hot, didn t get a chance to use the gym due to short

hot tub and pool so nice at the end of the day

wifi kept going off and on, very frustrating

great location, super clean and loved the pool and hot tub facility.

in and out of the parking lot but that's not the hotels fault

was convenient, room was a surprise - kitchenette - though i didn't need it as just a quick overnight

the wifi kept dropping

and pet friendly

we stayed two nights in a recently renovated room with kitchenette

no a/c in the room, wifi really poor.

bit pricey considering wifi was slow and no ice machine.

the kitchenette

the staff is friendly. beds are good. kitchen is full.

the parking lot was quite tight but not a problem

parking is easy and

we drive a full size truck, parking was a little narrow to unload suitcases

is great and the hot tub and pool, while a little older, are great after a day of

inside pool was closed.

the breakfast was very yummy - we were full for hours afterwards and ended up eating a very light lunch

the place was super clean. i loved the pool and bbq/picnic area

i don't know if they had wifi but that was my fault for not asking when we checked in and i didn't end up using

facility of kitchen to heat food, and assortment of utensils, china wares.

it has great wifi and tv and a locked area for bikes

looking at the outside from the parking lot, i was not expecting the room to be so modern and clean

if they add massage to the spa side i'd say that be hard to beat in the area

we never made it to the spa but i m sure it s amazing

kitchen

very clean and comfortable. we had the chance to use the nordic spa and really enjoyed our time!

there was not enough parking

it was a great place to stay if you have kids and are there for summer

the wifi cut in and out.

wish the pool was heated but only because it was a bit late in the season for swimming. :)

kitchen utensils are very complete

parking was ok

very difficult for the children to get out, bath stop didn’t close so wasn’t able to bath the kids

clumsy, slow arrangements and service at the restaurant and bar. bar shut too early. (10pm?)

it has a nice pool area, great for kids, less so for adults

was perfect, very spacious, all amenities provided, laundry with powder, huge fridge, great view, quiet, beautiful

roomy, clean, equipped very well. laundry and kitchen a big plus.

wifi didn t connect, had to ask the front office to get help to connect

wifi was slow.

would be nice to add robes and flippers for pool

we were missing several items from the room, such as an ironing board, a room service menu etc

good location, good amenities, ample parking, and great mountain views.

dogs in lounge/breakfast, some barked and sat on furniture.

my kids love the water slide and swimming pool

my kids love the water slide and swimming pool

neat, fully equipped kitchenette, clean and light room with spectacular view

large rooms, very modern with everything you need in the kitchen

breakfast options were good, the pool was nice! great location

location to a variety of food outlets were within walking distance with the best place being the golf club

no shade for parking

i love having the options for a hot breakfast

breakfast options were good, the pool was nice! great location

there is a lovely private garden where you can have your breakfast

great location, excellent breakfast, kind and helpful staff, cleanliness

breakfast was excellent, with a variety of fruits and yogert with the main course.

back yard had lots of space with birds and butterflies and coolerin the morning for breakfast

breakfast was superb and more than set group up for the day

noticed stains on carpets in hallways on second floor and elevator trim was messy and should be wiped down

kids running around all hours of the night, and we were able to hear them

we were told ahead of time that the pool and gym were closed

know we are travel with kids, but arranged a room right up on the night club, you can imange the noisy can

the pool and gym facilities were under renovation

easy to meet new friends onsite at the pool or deck and share a drink at the end of the night

many activities at the hotel best especially for kids

the activities they had for kids was pretty clever i though

a bit crowded for 4 nights with a pet

the parking

the room was pleasant - spacious, room for our toiletries in the bathroom, consistent wifi

highly recommend for families with kids who want water play and beach

gym

breakfast is , and awesome, staff provide special pancake for our kids as well, it's surprise for them

free onside laundry but need to pay for detergent

that it had a gym and pool

great pool area, wonderful bed pillows and bedding and very good bfezmcst

pet friendly

good location, good menu selection in the bar restaurant.

i plug in the tub did not work for the kids to have a bath.

the location was great! room was clean. staff were friendly. it was pet friendly.

had a quick breakfast very good.

we also really liked the sparking clean swimming pool

a 20 year renovator i think they should have a 1/2 wall to separate the pool from the parking

pet friendly

great gym, spa and pool area

whether it’s december or august the rooftop pool is a great way to spend time with the kids

swimming pool

location, all that s needed to self cater, comfortable beds, great room service and lovely views

great gym, spa & pools

however, our room with the kitchenette was great

i noticed that it's pet friendly

pool was under maintenance and we couldn't use it

i had a upgrade to a 2 queen bedroom with a kitchen

there were dog bowls, bags and treats in the pet friendly room

i was confused between the bar and the buffet, and the lady left the front desk to say oh you're at a wrong

friendly staff, nice pool and gym

if there was a self service guest laundry on the premises we would have made use of it.

happy it was pet friendly as well, so we could bring our pet with us

ports in night lights, great pool/hot tub facility, shower is set up such that towels are on a rack in the shower

wifi cut out a couple times when we were watching a movie

good wifi

loved the family loft room . it had an upstairs my kids loved it !!

no breakfast included and no laundry on site df f q azad r

late check out

pet friendly. spa and pool. close to everything.

good standard breakfast

amazing friendly staff, very clean nice pool. very nice kitchenette with stove and all utensils.

pool, spa & sauna were clean

i was able to park my car upfront. i would have worried if parking was behind the building.

i liked everything about it good service good breakfast great pool and slides

the laundry was a nice bonus

the room rate. pet friendly. pool with water slide.

would have been nice if you could buy laundry supplies via dispenser but maybe i missed it

rooms and pool clean

it offered breakfast and had a outside pool with waterside

clean, well lit, parking

were amazing, breakfast was really good and lots to choose from outdoor pool was good and the gym was good will

pet friendly rooms are carpeted, which is not necessarily a bad thing, but we have two medium-sized

room is very clean and staff is friendly with the kids

our kids (4,2) got to know the one guy working breakfast and by the end of our 9 day stay, they were

it's a new and clean hotel. swimming pool and the gym are very neat and clean. pet friendly.

large room, parking available

free parking

we had a good experience and my kids loved the breakfast. pictures taken from the room.

wifi strong and reliable

staff,rooms clean,comfortable bed and basic breakfast good value for you dollar can hear traffic at night ud8

breakfast was good, with variety

breakfast and property

parking was fine when there were only a few people, but no convenient location to the room when

the room was clean and wifi worked liked a charm

check in, friendly helpful desk staff, access to gym, open spaces, rooms clean and comfortable, shared kitchen

excellent value. coffee in room. kitchen down the hall. clean and comfortable.

lounges with kitchens are located on each floor, and a large laundry area makes it easy to take care of your

kitchen included all necessary cookware

the gym on site was fantastic by hotel standards. i found the room and bathroom a little dark.

breakfast was good. healthy choices possible.

staff was super friendly, especially nick at reception who solved a problem with the wifi in my room at 6:30am

breakfast , clean hotel, great pool and hot tub, great gym

clean wonderful staff great room service nice breakfast. no bottle water though.

restaurant very affordable, great menu for kids

a long flight, it would have been nice to have a quiet room and not put next to a family with kids

enjoyed the hot tub and pool, did not bother us that slide was closed

excellent service excellent food comfortable beds excellent room service and wake up call

reserved the presidential executive suite for one night with a late check out