the access to the pool is not included in the room price and has to be paid extra

car parking even though there is a lot of empty space underground should be included in the price (otherwise

spacious rooms, great breakfast, good location, fabulous gym

breakfast was great!

1. rooms 2. gym 3. cleaning staff - very welcoming 4. in room dining - very nice food

the design and location as well the gym was really cool

the bar is trendy, and the bar staff very professional

the gym was compact but very well equipped

location downtown sofia, nice bed, beaut bathroom, friendly staff, spacious, nice cocktail bar and cafe on site

restaurant / bar at the highest level

ok with kids but we a nice girl friend maybe something more fancy

welcome by the front desk staff; they accommodated my request for a view and nonsmoking room and early check in

the carpet was dirty and the windows not that safe for the kids

not good for staying with kids

they offered us the rooms with early check in without extra paying

excellent gym (though really not enough room to lift the free weights

pool, sauna and steam room were excellent

although we didn’t try the breakfast or the spa, the gym really stood out

i want to thank everyone working at the reception room service and the rest of the staff

kids under 16 are not allowed at all

reception was helpful with late check out, we could leave our luggage while waiting for our onward train

no mini bar in room and the bar downstairs was also closed

the rooms are nice with all the necessary amenities: tv in several languages, shower kits, mini bar ect

is closed, only used for breakfast, no bar in the hotel

the breakfast was delicious

wifi not perfect. there is not a bar inside the structure. old furniture.

room service only included making the bed and replacing towels, which doesn’t really count as

+ very friendly and helpful staff + stable wifi + good location near to paradise center mall

room was clean and warm ,breakfast was fresh and always top up after every customer

if you need a cup of tea you need to go downstairs and ask for it or ask for a room service

are not very clean and they don't smell very nice, bed is very uncomfortable, room service doesn't leave you

good laundry service for 15 lev for a big black bag

thank you for accommodating an early check in

laundry was able to be done for small fee

much, but as i am renting an apartment i would really appreciate if there is a laundry machine, at least one

reception service was kind enough to open a early check in for us that got very tired of waiting in the airport

also, it was extremely easy to arrange a generous late check out (4pm) for a very low cost (14 lev), which we

i was about to add another day because i had a late checkout but he informed me that for 14 bgn i could do a

the gym was well equipped

- great tv and wifi connection - very nice breakfast - possibility to eat/drink 24/7 at the bar - partnership

you might as well just get room service (which is actually pretty good) or head to the lobby bar which has a

the pool the atmosphere.

the house also has a casino, great show program

was clean not far from the airport price was ok a good few shops and bar only five to ten minutes

bouns was rooftop bar and pool

we enjoyed the rooftop bar after hours along with some really cool house cocktails, with views of vitosha

great, understated and fun, with pared back decor and self service laundry right below a fantastic restaurant

very cool pool and bar area. they arranged dj for every night at the weekend.

at reception, bar and restaurant is not really welcoming