actually the smoking room and area ud83dude01 and kitchen

it was pet friendly and the front desk staff were very helpful.

lots of parking spots

superb experience , room , parking , food , staff were all excellent .

and the hot breakfast each morning is such a warm plus to the stay, waffle making with my kiddo was so fun

hotel is home away from home as it provides facilities that make living convenient like laundry and microwave

enjoyed the pool and hot tub and hot breakfast

pool hot tub and the air conditioning and the excellent customer service from the evening/night

the staff in charge of the continental breakfast were very bard working, friendly and helpful.

if may request you guys, improve the parking and gym

the underground parking was great, because of the bad weather.

the underground parking is a bonus and very

the underground parking is convenient

it was perfect location for attending the casino

wifi is a constant issue at this location.

loved the large whirl pool hot tub

presentation was good as kitchen was newly renovated and big

when we arrived, there was only one pillow for a room booked for two adults and two kids

cleanup after room service, cleaning did come in to do the bathrooms but did not make beds or take dishes

hot tub was cold, but no big deal for us, it was nice and big for the kids to swim around

the views and leisure activities. pool and massage was too good.

the room service food was excellent

hotel has a lovely bar and restaurant with views over the river

room service was fast and friendly

had room service for breakfast, very good food and excellent service.

despite no pool for kids, my young daughter had a really good time at the pool

enjoyed the pool and work out facilities

charging extra for wifi and parking

knowing the wifi password in my room. i didn't know how to reach the front desk with the phone.

location, 24 hour gym, pool, tv with netflix and youtube is a plus

perfect location pool abd hot tub where great

no room service available

otherwise, there is nothing else to mention here, except maybe that i would change the soap bar from the bathroom

after an oilers game on a saturday and the casino so close i was surprised the pedways closed so early and no

early check in and late check out were a necessity for me on this trip and they happily accomodated

prepped the room with a tray of appetizers, flutes for bubbly, rose petals and even towel swans on the bed

the lobby bar was excellent and our room was nice

felt very personable, loved that they put a a little dessert for my kids birthday

room and included a small bottle of bubbly and snacks along with a handwritten card and flower petals on the

the pool was under renovation

disappointed hot tub and treadmills were out of service. gym facilities were very limited.

stained carpet booked room was behind elevator poor wifi uncomfortable pillows

loser bar across street with smokers

location, spa and pool, varying hot breakfast

the high speed internet couldn't hold two kids playing roblox

there was a pull out couch and another sofa, table and chairs, a little counter with 2 bar stools

the complimentary breakfast was the best i have ever had at a hotel

fact that the window did not look onto the outside, but in fact looked onto the indoor swimming pool area

great dive bar next door open late with karaoke. waffle iron at breakfast was awesome!!

also, the wifi was a little slow

being beside the ice machine and hearing all the kids running up and down the hallways

no pool and gym was not good at all. just a treadmill, a elliptical and a bike in a small room.

couldn't get the wifi to work with our ps5's

of services: they don't clean rooms everyday, gym is tiny, no breakfast included

was a bit sporadic with the temperature of the water, no pool for the kids, some beds were comfortable while

of the rooms are above the bar which is open till 2am and plays live music

bar lady was nice

the bar and live blues downstairs are awesome at the end of the day

wifi was working bad, i was using wifi in the toilet

due to the blues bar downstairs

the fireplace in our room was also lovely

good wifi

even though there was a rush in the kitchen and our food was served only slightly later than expected they

we even had a fireplace

wifi was an additional charge if you didn't enter a code

jacuzzi was a hot for the kids as there was no pool in the

so awesome and large with the extra bedroom a must have when travelling with kids

small room with 2 twin beds made it possible to put kids to bed and still be able to spend time together

bed was comfortable, no carpet in the rooms, good parking

food and room service

the wifi kept booting us out so we had to keep rejoining, which was irritating

overall nice hotel, happy with wifi and complimentary breakfast. good service.

loved the gas fireplace in our suite

i was traveling with two young kids and the noise would have been a nightmare

the free upgrade.the free breakfast. the varscona dinner.

didn t love the parking lot would b nice to have a dedicated hotel section especially when coming back

there is no fruits on the breakfast for kids

door closed very quick and sensors are not detecting kids lobby has only 2 single

were very friendly the room was very spacious there was lots of parking lobby was clean breakfast was very

love the room , specially if you have kids. bed was comfy and internet fast,

didn't get the standard info at check-in about wifi, wine and cheese or even breakfast for some reason

an omelette bar would be

pet friendly. location was great. room and beds were great.

we only had warm water for our stay and we plugged in our ruko to wifi

helpful and made us feel very special even when we were disappointed with the closed wine bar and closed breakfast

gym just head treadmills but no free weights

clean, spacious rooms. friendly staff. reasonable rates. tons of parking spaces onsite.

only complain here is the the restaurant and gym was closed due to renovations

service in the bar was prompt

the elevators often did not function, leading us to haul our things up and down 6 floors with 4 kids

bed was good - tv was a bit confusing to use - also the phone i cud not reach room service

plan to use your exercise facilities more often in future ample parking

no laundry on site

not many kids would be worried about a school assignment the night before surgery

laundry services advertised - this is not provided at the hotel and had to find a local laundromat

the outside of the building looks a little run down and the parking lot needs some tlc

one laundry machine available at a time, in the 6 nights i stayed, never got a chance to use the

areas were closed, water feature - a main focal point of the bar an entrance was turned off and dark

helpful staff, free laundry, ample parking, perfect location for our needs.

don t know why i can t be given that in the room like with room service

it has a small kitchen with microwave, stove top, cooking pans, coffee machine

we chose this location because the family was already here and it was pet friendly

location, and having a suite, the gym.

such a pet friendly place

very nice place to stay, top service, stuffs were great, gym was nice with 24 hours access.

nice room. nice gym.

gym temperature was too warm, needing to get a gym/pool access card everyday instead of one for the

pool area was spotless and quiet, and the pool was nice and warm

clean, good wifi, friendly staff, good food at 2 restaurants in the hotel

beautiful, clean and very good breakfast

the girl at the front desk allowed us to go to the breakfast area to play

pretty much what we were looking for - a convenient location with the core amenities we wanted (wifi, fridge,

because of pandemic the breakfast is small

pet friendly great check in staff easy access good breakfast

we asked for a late check out and we were very pleased with time given (1 pm). thank you

i can not even imagine if we would have had our kids with us at his was so

there is underground parking only accessible by hotel guests, which made me feel safe travelling alone with

we did not use the pool or hot tub so next time i might stay longer for a staycation

parking is a little small, there is under ground but not a lot in parking lot

a la cart breakfast. would consider breakfast included for teams that stay in same hotel.

the size of the room, the pool, helpful staff.

it is very convenient and very close to registry, restaurants, starbucks, groceries, 7/11, gym

room was clean, breakfast had lots of variety, pool is small but kids enjoyed it

the king size bed was wonderful. the breakfast was very good.

there were kids running up and down the hall at 10:30 pm and the front desk did nothing to intervene

the free laundry and the gym

nice property with plenty of parking and very nice inside

the afternoon / evening oune explained to me the total price with the pet-fee was $120

pet friendly rooms are on the ground floor with laminate flooring

wifi didn t work properly, kept kicking me out

parking

wifi was often down and not working.

someone break into my car. the cameras wasn t showing enough to the parking

the wifi did not work

the parking lot

the kids loved the pool and the waterside

breakfast was poor.

the break was awesome and we enjoyed two days a lot with kids

pet friendly rooms should be carpet free

king suite but the cable service and tv are way outdated and wifi slow

kitchen has everything we needed, nice and big bathroom

size, value for the dollar, location, swimming pool, good selection for hot breakfast, amazing staff all throughout

since we have a pet, we were given a very convenient room on the main floor, which was a quiet place

an idea for the guess who are allergic to pets

open parking in winter

i enjoyed a after work pint bar staff and prices good also

food in the bar needs improvement pretty plan

was unaware that we were traveling with a pet despite the fact that we searched for 'pet friendly hotel' in the

dinner from the bar left a lot to be desired.

didn't expect to find some small kitchen appliances, cutlery, plates, and even a small dishwashing station in

was a good idea to have a kitchenette for the price, but only one of the burners worked and i had to kinda beg

there is no charge listed anywhere on your information and it says pet friendly , that is not a pet friendly

wifi seemed weak in the room i was in

the kitchen was a nice bonus. the bed was comfy. the shower was good.

very accessible, large parking lot so very easy getting around,

the breakfast was a little

my kids were totally impressed with their breakfast choices and with how nice the breakfast / lounge

very clean hotel... . great staff, breakfast available at good times. good parking. great value.

not much except the early check in!

breakfast was super, all the staff were super friendly

great breakfast, clean room, comfy, quiet

the breakfast cleanliness and service was very friendly.

parking lot security inadequate

pool is closed the whole day

short staff couldn t get towels in the room and the pool

the restaurants breakfast buffet for $16 was all cold and the sausage appeared reheated.

no breakfast

there was no breakfast included.

loved the restaurant and the swimming pool

could hear some noice and kids jumping from the upper floor, or might be from the room next door

also being able to have early check in time and they accepted dogs

start with -- friendly staff , they accomodated me with late check out and check in was express took only fee

there is a bar on site with vlts so that was great

was not clean at all vending machines not working bar had 2 bottles of water only very run down

sketchy being in the back where it's not as lit at night along with being the entrance to the bar and a liquor

gym was nice

it is neat and tidy with nice breakfast

only thing that i would have changed was to make the pool warmer

breakfast was awesome. room was big . everything available.

gym was good

were on 2nd floor that overlooked vent from laundry

parking stalls are super thin and tough to get in and out of

should bring back room service from the chop it was kind of a pain to have to go outside and around the building

staff was very accommodating to us and our pet

a little small with all the shelves removed, parking late at night was always hard to get near our side of the

needs more parking

parking was limited

happy and freindly staff, fabulous breakfast

breakfast was great, compliment to the chef

from the front end to the staff in the breakfast room they were all

staff let me have an extended check out time so that i could use wifi to complete an online exam

many pet-friendly hotels were either well over $***or charged a ridiculous pet fee

free breakfast, parking was amazing

were amazing to accommodate us another night and also offered us the sweet with a couch and a kitchen

lots of space for parking.

free wifi is always appreciated

the wifi is good, the location is very acceptable unless you want to be right downtown--and it's

no swimming pool

wifi internet did not work, was disappointed in that part of the service

parking lot by front entrance isn t in very good shape trip hazards

very friendly hosts and kitchen staff, who kept all the bins, containers, and machines stocked

i liked the breakfast buffet. the rooms were comfortable and the hotel was very family friendly.

very friendly and efficient staff from front desk to kitchen staff

we didn t use pool and we weren t around for their social hours m-w but it sounded great

could use a small kitchen table and chairs

location was excellent, price was reasonable, smoking rooms are a huge plus

staff, breakfast, room was comfortable, had a microwave and a fridge, restaurant and bar connected to building

and because it is affiliated with a truck-stop group it has more conveniences such as expanded laundry facilities

having a swimming pool and upgrading the gym, will be a good idea.

i dont want my 2 kids expose to a very strong cigarette smell and kathie the receptionist look for a way

there's no extra breakfast

the spa tub

parking

would have been nice if the pool was open until 11pm didnt like that there was no microwave in room

loud noise from either the pool or the bar im not entirely sure

nice size kitchen with an apartment size fridge and dishwasher

it had a kitchenette but no cooking facilities

for a free breakfast, it was excellent

kitchenette didn't have any supplies

& the lady (black) there she is always smiling ,i give her 10 stars for her cleanliness in the kitchen, she

parking lot was straight ice

wifi (free) works well and the staff is very nice and helpfull

pet friendly

i really like this hotel staff is great. and very clean. parking is good

there is not enough parking for customers

near to wem free parking,wifi and breakfast.

only thing i didn't like is the incident about bunch of kids playing prank on us during our stay

for improvement is to provide high speed wifi since its share with the mall service provider

location to mall and for kids there s a park right behind the hotel

right across from wem. super handy and underground parking was awesome as it was -30 outside

parking by the window on the bottom floor

wifi is too slow

the gym are to small and there is nor swimming pool.

pet friendly rooms were disgusting

we were given a pet friendly room, but there wasn't any extra space for our dog

i like the bar and games in the hotel

us to eat a good meal before hitting the road and not have all our gear sitting in our car in a parking lot as

nice room, comfortable beds, nice breakfast buffet, free parking, clean. great location

for milk taken for kids were extra charged which could have been avoided as their consumption on the breakfast

the staff are also on time with their room service

pool was warm and kids had fun with the balls and noodles available

pet friendly excellent breakfast, and nescafe espresso machine in the lobby

rooms were clean and comfortable. breakfast was good and kids liked the pool and hot tub

hot chocolate and coffee in the lounge was a nice touch and popular with the kids

had free slushies and free coffee at the front entrance was an extra nice touch for adults and kids

t have freezer compartment hot tub too small for size of hotel and amount of people staying there breakfast area

except the wifi seriously sucked

machine was a really nice touch but kids left to their own devices (not the hotel's fault) allowed for a lot of

hotel is close to wem, clean, breakfast was good, the pool and kids entertained like mini gold was the absolute

clean, comfortable with a great location. loved the pool and the complimentary breakfast

com that i did not get the 40% off discount on the amenities - 10 people going to the water park cost me $630

gym was not part of the hotel but a different location in the mall, not convenient at all

priced but nice to be attached to mall requested early check in and was pleased they could

the wifi did not allow me to use some of the apps on my ipad that i needed for work.

they gave us free passes to mini golf and took our luggage

i was traveling with my 2 young kids and they were excited to use our vouchers for a nice breakfast the next

know the hotel is pet friendly but they need to do something about owners picking up after their pets

took ten hours to fix fridge. kids running in hallways. the room over us very noisy.

the pool was under maintenance. was looking forward to tske the kids swimming but didnt happen

quality of room, special price, pet allowed.

usually hotel breakfast is yuck lol but the egg and cheese ready to go omlets were boss and my kids enjoyed

breakfast good, a few more gluten free options would be nice but overall good

water park was fun for kids

was friendly and helpful and when we needed something our needs were taken care of immediately, parking was

it was perfect for kids, from the slide to the depth

i couldn't see a change room at the pool

two nights with my grand children and was able to use swimming pool at night beds so comfy huge room

loved the pool area for my kids especially the toddler splash area

this was one of the few hotels we stayed at that actually had a hot breakfast

welcome, efficient, early check in

just order food and you have all the utensils available -great value for money -free underground parking - near

great room. walk in shower. kitchenette with big refrigerator. comfortable bed.

i take an older pet outside often around 3 am

is no restaurant attached and our rooms were on different floors because we needed a pet friendly room

that we didnt know about $5 breakfast vouchers being available until we saw a sign by the pool in the morning

my kids had fun with the game room

i like the room itself and also the availability of kitchene

i always like the gym, pool & hot tub and free breakfast

there and both times there were no joke about 30 children running wild all over the hotel and pool area, like

they also have a gym and pool fo their guests to enjoy

the hotel, with the little bar and many couches were great. pool was nice.

elegant, easy to locate, heated underground parking and the staff were beyond exceptional

they were a layered puzzle of sheets and blankets, so the kids made a mess of them quickly

pools where always full of kids even after 20 pm too noise ddnt even get the chance to enjoy our anniversary

gym did not open on scheduled time.

pet-friendly and no pet fee

they offer you an omelette in the morning because a food bar would not be acceptable during covid and it was

included and no pet fee it s brilliant and just comfy and accessible to everything

we got a big comfy sectional in the living room which kids loved it

are accommodating, breakfast is really good, the room are nice with a small kitchen good parking space

and they have a pancake machine which the kids liked

used laundry facilities which was great for not having to find separate laundromat

delicous breakfast,my kids loved

and excellent size parking spots and plenty of them - above and below

nice clean pool

kids love swimming pool!!! rooms are clean!

breakfast

the location is good if you have a pet because the hotel is right beside a residential area and there are lots

early check in for no extra cost, friendly staff

didn t like the 75 doller pet fee, which didn t say while i was booking the room

staff was very attentive meeting us at our car, and then making sure we could hook up to wifi room was extra

location reasonably priced pet friendly

like the service especial the breakfast in the morning that's good leaving the place with your bally full ,i

the price, location, free parking and wifi, also the staff was friendly and helpful.

she even waived the pet charge for our kitten for us as we were carrying all the litter