pool was not ready

would have liked to have had a coffee pot in my room and the laundry room was closed for repairs

laundry still broke and trouble with their system communicating with booking.com!

laundry facilities down for several weeks, over a month!

no pet fee is good

beds we're comfortable and the breakfast was continental

the rooms allocated are open and not secure for family with kids

noises, dogs, kids screaming on the weekend

how clean it was. very quiet. wonderful breakfast set up.

the rooms were really nice and clean. the pool was also nice great for kids

the pool it was not open

pool was not available

i wish the pool didn't close at night

no pool

we liked that the pool was open and so we were able to swim.

no breakfast or lunch and the bar isn’t open until the restaurant opens for dinner

mini bar as lacking options - especially considering no room service or vending machines

there is a very nice restaurant and bar on site with additional options within walking distance

the roof top bar and patio is a nice place to relax, even without drinking

very large room with a small, but equipped kitchen, super comfortable bed, very big bathroom

laundry room that is free art in the room and on the walls in the corridor plants in the lobby self

breakfast included water stations free laundry access comfortable/inviting lobby area

laundry facilities on site, water station with seltzer option, fun style and recommendations for

friendly staff and breakfast in the morning

breakfast was good with many options cereal hot or cold to scrambled eggs or waffle and sausage

pool was under maintenance one day whirlpool jet not working the night before

the breakfast was very good - waffles, scrambled eggs, sausage patties, cereal, oatmeal, fruit, yogurt,

breakfast was good

free breakfast and dinner. pool and gym. side entrance.

laundry room was not very clean but didnt change my rating of hotel at all

light meal & refreshments breakfast was very good employees were very helpful & friendly

pool and hot tub were a great bonus

breakfast dinner drinks popcorn and pool

pool and hot tub were clean and perfect temp

the staff was so friendly and welcoming. we enjoyed the pool and hot tub.

excellent, nice pool, great location, spacious rooms, comfortable beds, everything spotless

supportive staff, indoor pool and fitness center

my boyfriend wouldn’t stop saying how much he loved the room and the bar in the

great breakfast. there was enough food for me.

the pool was closed so that was a little disappointing.

i wish they still served breakfast. that's about the only complaint that i have.

the pool and hot tub are still out of service!

the staff was friendly, i enjoyed the breakfast, and the location was ideal

if you re doing anything at coors field it couldn t be more convenient, great views & the pool was also great

disappointed the tvs in the kids room didn't work

new hotel next to coors field with a roof top pool and a short walk to many restaurants and shops

i enjoyed the room service and the location of hotel.

the kids loved the rooftop pool

one bedroom apartment, with nice kitchen and bathroom

we had our own kitchen area and a fridge/ freezer

the pool and spa were excellent

whole foods downstairs and the big kitchen are a bonus

we really enjoyed the space, especially the kitchen

gym isn t amazing but functional

room service food was cool, would have been great if they could keep warm, maybe serve using pre

gym was tired

ee happy hour and gym - both of which were not available) due to time of check in

always enjoy the reception area lounge and amenities, as well as the citizen rail bar and

only issue was late night room service

provide ipads in the rooms to order room service or request maintenance/supplies

no room service

location was super convenient with breakfast downstairs at snooze and room service from the

front desk staff (gracie) and terminal bar staff (moses) were amazing (+)hotel s amenities were abundant, from a welcome glass of wine to a free drink at the terminal bar and free scoop of ice cream at the creamery (+)superb location, cocktail bar great. staff very friendly and helpful. (+) there are cafes, a bar and restaurants within the station (+) we also spent some time at the bar upstairs and it was very elegant (-) mini bar should be stocked and not empty (-) door opened right into bar area (+) also, the complimentary beverage at terminal bar and ease to get to bedroom

we loved having access to the great gym next door at the

unique and interesting building; very friendly staff; gym was amazing; location was unbeatable

upgraded our room upon arrival and very accommodating for early check in

was very comfortable, spacious room, decent bathroom

great coffee shop and gym right next door which are part of the hotel

great view; wonderful pool

we were bummed that we couldn't get a late check out to accommodate our babies nap, but brent from the front desk went out of his way to

bed is very comfortable and the front desk staff was very accommodating in getting us an early check in

no room service during our stay.

we were accommodated with early check in

here several times and place is also spotless, staff is friendly and they have an excellent breakfast

kitchen was supplied with everything needed and the whole suite was very clean

breakfast bag was a joke, the first day we got a tiny bottle of water, a muffin, granola bar and a banana, for the next days they didn't even have a fruit, even one of the members of the

the ladies and gentlemen who run the breakfast bar were all kind and hardworking

they were so grateful to have such a large space for the kids

need to bring a table up for 3 people when serving room service because there is no place to sit and eat

paid wifi is always a little bit disappointing.

room service food was very good, yet it was incredibly expensive

having to pay for wifi, so we didn t get it during our stay.

renovated room, coffee and hot chocolate bar in the lobby in the morning, water upon

they are not doing room service since they re-opened and i would have love to have had some!

hotel gym was amazing - basically a full gym

of covid-19 there was no breakfast, in house restaurant, gym and we were all social distancing

our room was really spacious and the hotel bar was really nice.

great lobby and bar with convenience location.

kids would fight to stay on that bed

the hotel should provide a menu on the morning or leave guests cook gluten free breakfast for kids

bar doesn't sell bud light which is a pain when that is what you drink

having the bar open later.

breakfast

room service was not that great

in addition no room service as well

bar and the need for keys to access doors and elevators after a certain time

room service options

also went bar and it was understaffed

swimming pool, gym, located indoors --running track and sports courts located outside in private area only

i liked that my kids were able to have a fun time swimming without it being over crowded.

staff were friendly and helpful. great pool, gym and outdoor track. great sized rooms.

the running track on the roof, excersie room, pool and sun deck were all amazing

gym had 2 peloton bikes

while we didn't need wifi, it just seems silly in this day and age to charge for

00 for wifi

perfect location, excellent quality, service and restaurant. coffee in lobby. did not use pool.

the location and staff are great. the room was large, they have a good gym, comfortable.

comfortable room, wifi, free coffee and refreshments/drinks throughout the stay.

free breakfast or breakfast in stay. indoor pool

the hotels lobby and bar and eating area

the bar closes too early.

poor room service menu

room service.. and food was very disappointed....

there were no laundry facilities and that their internet wi-fi policy was you had to purchase it separately it

microwave was taken out of the vending and laundry area due to cdc rules i was told maybe they need to add microwaves to select rooms

microwave in the laundry/ vending area

she also couldn't find a key to get in the laundry room to get me any

i hated the fact there was not a way to warm meals a microwave in the office or laundry room would of made my stay much better