fast wifi, had an interview online and it worked great

internet signal covers mainly the living room, and the phone signal is weak in the kitchen/bathroom

the kitchen had all the material to cook, and the air conditioner in the bedroom allowed to sleep well

good breakfast, nice staff, good location

good selection of breakfast served

strong wifi, good enough to stream tv

guiet. very good location. yummy breakfast.

also an okay breakfast, not the best but okay.

the pool deck area was nice, but the water was a little too cold (better than too hot).

wifi was a little too slow

then i realised the lady had not given me the wifi password and it wasn't in the room and then the lift broke

the bar is a comfortable place for an early

entire staff was amazing from stephanie at the front desk to everyone at the bar who took care of me

location breakfast spacious room nice staff views from the room

clean modern updated...good breakfast

the wifi in my room was really weak so i had to sit in the lobby to do internetting

good breakfast

perfect location. great price. good breakfast. clean and comfortable.

gave me a no extra cost late check out

room service ordering system via qr code did not work, so i had to call every time i wanted to

and the gym was no good, small and not enough apparels available

gym is so poor in terms of equipment, light and space

ordered room service, it never came.

nice breakfast as well

great breakfast

the building has 4 levels and no lift. couldn t connect to the wifi.

a second cup of coffee included in the breakfast.

in addition, a laundry service was provided at a very reasonable rate

the yoga mats in the gym could be replaced they were a little worn out

breakfast -- they take breakfast seriously

awesome room service breakfast. very good location and a nice view at the pool.

dinner was excellent. bar too. easy to walk to sights to see. nice neighborhood.

the roof top pool and bar

the included breakfast is a bit small- very good though

walk to central historic district of santiago, easy plentiful parking and an excellent one hour of convivial

moreover, early check in was only possible against another usd 50 for a couple of hours

bar in hotel

it's close to a fairly loud bar area but no noise disturbance to the hotel at all

boutique hotel with a restaurant / bar on the terrace

only complaint was that the wifi was quite spotty

are on the 7th floor in the balcony rooms, you will hear crowd noise from the 8th floor rooftop bar patrons at

laundry service for guests room service intermittent hotel needs be more green, changing towels and

excellent breakfast with many hot and cold

laundry bill. very expensive!!

beautiful: swimming pool, breakfast, staff, rooms, drinks, food and more

the staff were super friendly and helpful, the breakfast yum and the security a wonderful added bonus

the pool and lounge deck was clean and relaxing, the bar and piano lounge was comfortable and inviting, and

lovely staff - front desk and elizabeth at breakfast

wifi and internet are very unstable and more not available than being available

only good wifi and may be location if you are interested in historic center of santiago

however, the wifi sucks

wouldn t have roamed around late at night, wasn t a great area. wifi was a bit temperamental

large room, large bathroom, large, comfortable bed. wifi in room

breakfast is delivered directly into bed

wifi connection drops out for a few minutes occasionally.

wifi didnt work one of the mornings

staff, comfy bed and late check out

clean and cozy rooms. great breakfast.

we got a breakfast basket every morning. we could have used more fruit!

parking was available on site for free

excellent breakfast

comfortable, clean, convenient location, staff was amazing, breakfast was great!

breakfast was good, served with cappuchinos

medium variety for breakfast and the guaranty for the mini bar (50

little kitchenette in the room

kitchen does not contain any equipment, and the kittle needs to be replaced because it was rusted

the breakfast is good

nice room, very clean, big bed, perfect location, nice staff and great breakfast

room was on the second floor very close to the bar on the first floor

good breakfast

- bottle of drinking water available at the bar a little too expensive

the best breakfast i have ever eaten in a 5 star hotel, or indeed any hotel i have stayed at

breakfast choice limited, i asked for coffee that never arrived, and i asked for orange juice that

the interior of the hotel is super modern with a nice restaurant on the premises for breakfast, lunch, dinner

breakfast was the only thing that lets the hotel down

the breakfast each morning was delicious with plenty of options

location, comfort, breakfast setting, nice decor

lovely breakfast with long access time

my check in experience was also disappointing, i asked for an early check in since my flight got in the morning

the hotel is new and clean, many options for the breakfast, the staff is nice and helpfull.

wonderful suggestions, and prompt services in terms of laundry, etc

balcony, good wifi, nice linen, good pillows. was able to get hot water for tea at night

good wifi

also provided great inexpensive laundry

although there is no swimming pool within the hotel they took us to their other hotel across the road to use

breakfast was good value and the location is ideal, very close to three vibrant central neighbours

wifi does not work in the rooms

great location- accommodating staff. nice breakfast.

the breakfast could be better and sometimes paper and soap was not replaced if we didn't ask.

the breakfast is served in the hotel restaurant, it is tasty, varied and colourful

the breakfast

no wifi, despite what is advertised, dark old room, old bed, not at all cozy.

provided us with the food packs when we left early and couldn't get the breakfast

they didn't have the option for early check in

we stay 15 days, we got tired of the same thing for breakfast, we asked to make the eggs different way for us

breakfast very fast, starts for early birds at 07:15

good location, very friendly and helpful staff, nice breakfast, very clean.

bad wifi in rooms

excellent location. great breakfast

clean linen breakfast provided facilities to eat in the evening and bar helpful reception staff - spoke reasonably

location, good price, good breakfast, safe neighborhood, well connected to the rest of santiago via metro

breakfast was good

staff (specifically what seemed to be management and kitchen staff) were very rude and made me feel unwelcome

breakfast in abundance and large selection

free parking

breakfast is a good buffet with eggs, potatoes, cold cuts, cheese, pastries, fruit salad, coffee

great breakfast and restaurant attention

very nice breakfast

wifi fluctuates, very frustrating when trying to work and in meetings

wifi was terrible.

offers laundry service at usd10/5kg, which was helpful

plus,it was next to the laundry room,so i couldn't sleep until the washing machines stopped

wifi was terrible and when i complained they said they couldn t do anything about it so i had to

the bed was comfy, good air condition/heater, and wifi was good.

location, staff, laundry service, comfortable bed.

when i say they use guests' elevators, i mean they carry giant laundry baskets in them, up and down

was really helpful in squeezing in early check in for me as my flight arrived early

they have lifts, good wifi, hot showers with good pressure and comfy beds

small remark that didn t jeopardize our stay was the charge of the late check out until 5pm - considering the

the wifi didn't arrive to our bedroom in the 11 floor. i couldn't use my tablet.

gym could be improved.

kitchen supplies could be more diverse and with more quantity

the pool is small but has a great view and was super quiet when i went

gym area is small. the corridor is dark, but that is just my opinion.

wifi is a bit slow

breakfast is a little bit too basic

there was no tea/coffee in the room and the wi-fi was unreliable. the pool was not clean.

the breakfast was always sufficient for my needs healthy and fresh and accompanied by cheerful friendly

breakfast on weekends start at 8:00am, the tours usually start earlier than that and they can t

nice & quiet. breakfast esxcellent.

breakfast was very good

the room was was comfortable and spacious. good choice for breakfast

good location and breakfast, great value for money

no wifi in the room and problems with the shower leaking water into the room.

there is good underground parking, so recommend for everyone who wants to stay in the city center and travel

the situation, the staff, the food, the ambiance, the pool and the restaurant by the pool

excellent wifi

very nice pool area with bar and restaurant service

pool area needed cleaning more regularly

where they get you is on everything else - ie parking at most places runs around clp$10,000 a day where here

the pool was surprisingly cold, but was still nice for a quick dip to cool off in.

everything, the staff, the facilities, the wifi, air-conditioning was perfect

also small, but pool could ve been cleaner

#1 they upgraded to one with kitchenette, thankfully

hotel with all facilities noted, i found the gym really good and the onsite laundry and restaurant

the wifi wasn't very fast (nor stable) but it worked

the service in the bar was not very fast and the wifi did not reach well in the common areas

a bigger choice at breakfast would be an improvement . not any good restaurants near the hotel

the service in the bar was not very fast and the wifi did not reach well in the common areas

also, wifi wasn t great - kept kicking me off

it could be dangerous for kids or seniors

major area for improvement is the parking situation

the indoor pool is also large and well-maintained a great spot to unwind

location, very spacious and comfy room, good breakfast, very helpful staff, restaurant open for long hours

small gym, not clean pool.

they couldn t offer early check in- which seems pretty common.

friendly and helpful staff and off-street parking for the rental car

excellent breakfast included

asked for more watermelon, at breakfast

great safe location. helpful staff. comfortable bed and room wonderful breakfast

the lobby was in the parking garage which was a bit strange

further, the front desk was something more like a parking garage attendant

the breakfast was good, but eggs and bacon were not

great breakfast, excellent location. clean room and friendly staff.

they offered us an early breakfast which was very good

breakfast is always the same everyday. no changes. lunch and dinner expensive.

30 check in time at the airport, therefore i did not get to experience a proper breakfast but a sandwich &

location, breakfast, swimming pool

friendliness,english speaking,great breakfast ,very clean, good

breakfast fresh and with various options

no useful wifi in the room. noisy

cleanness, pool, bar