room had a great location over looking the pool but that also meant that there was no privacy

is an extraordinary place, spacious, lovely outdoor space, attentive staff, great parking with ac

spacious parking for the car and room to play darts and pool

entire complex is great: with an excellent gym, leisure room, swimming pool and all the area around

nice gym, game room and cooking facilities

nice hotel and nice breakfast for a very good price

parking was easy and safe and the room functional and clean as was the bathroom

gym could have a few more equipment but its fair enough

the gym could be updated in and have better conditions

beautiful hotel, very comfortable beds and pillows. very clean rooms. breakfast was delicious.

parking just outside of the place

wifi bad :(

whole environment and decoration; the gardens; the staff s friendliness and the great breakfast

loved the pool and surrounding vineyard. staff were also awesome.

large room location free parking

staff at breakfast took too long to clean up the tables and to refill food trays where food was missing

the gym and the pool are nice

spa needs improved cleaning

the pool area and environment is very relaxing and quiet

the temperature in some parts of the hotel was cold and breakfast was not very varied

, it will exceed your highest expectations , with special thank at the mama for her delicious breakfast from

clean and seemed new, friendly host, good breakfast, safe parking

there is also a nice, big, safe parking at the rear of the premises

breakfast was outstanding

comfort of the room, the amazing decoration, the familiar reception and breakfast, the marvellous renovation of

the wifi signal in our room was poor but the mobile signal is good so it didn't matter...

a/c variety oh english tv. location. parking on site. view

a little to diversify breakfast in vegetables and dairy

the breakfast was lovely and fresh

extra pillow, tv with good reception, location in the center of luso, friendly/helpful staff and breakfast with

hotel had some fun activities for kids, but also for grown-ups

huge pool area, game room for kids, delicious breakfast. separate room for kids!!

adjacent ar the luso thermal spa and up the rooad the palace and gardens of bucaco the hotel has recently been

kids friendly, fantastic staff and amazing dinner, full of a good variety of entries and deserts,

lots of free parking in front of hotel

there was hotel parking

even with a small kitchen and good breakfast

would be nice if they offered a little bar and snacks for later in the day, but there is nothing specific we

pool is amazing too , break fast is really fresh and good

parking was easy, directly in front of the hotel

breakfast was delicious, the view was great and the staff was so kind and accommodating

in order to go the indoor swimming pool one has to go to another building and it seems a big drawback when the

the rooms are spacious and comfortable, and the well-equipped kitchen makes it easy to prepare meals

equipment in the pool was not working

there should be vegetables on the buffet and more options in the kitchen

liked that room service exists, even though its a 4 star hotel

very decent selection of food at the bar and restaurant for lunch and dinner

kids are only allowed in the pool for one hour in the morning and one hour in the afternoon the

the spa, in particular, is outstanding

breakfast was fine with a lot of options

and nice breakfast next day

breakfast was fresh and a homemade orange cake was amazing

i was a little nervous about bothering other guests as we had a newborn baby, two small kids and a dog with us

the breakfast was good with fresh figs from the garden

great property! great hosts, cristina and francisco! very kind. excellent breakfast!

room service in the evening (before midnight) and no functioning wifi network (the reception just

we were treated awkwardly because we did not have the breakfast package and was escorted to main bar to have a

food at the restaurant and room service were excellent

the gin and tonics in the bar were also outstanding

but the service at the bar and the restaurant for our evening meal was very good

wifi did not work for the first two days

location. cozy. super friendly owner. abundant free street parking. great value.

there was good parking in the street outside, the location of the hotel is easy to find and very central too

the hotel doesn t provide parking, but there is plenty of free parking on the streets nearby

free parking and big room and bathroom

location was a bit far from the centre but good if you just needed a place to saty for the night, parking was

rooms, clean, parking, location

the room ,pool and parking.

we parked in the free public parking lot across from the hotel entrance instead of the hotel parking lot as it

everything breakfast

lastly, there was a mini bar fridge in the apartment but it was not working

lovely property with swiming pool. good breakfast from 9-11am

there is a pool for the summer

on the last day we wanted to buy some tiles for our kitchen to take home

characteristic country house, with beautiful garden and swimming pool

it is clean, comfortable and the breakfast is excellent

quiet room experienced staff and room service food and coffee are good

wifi can be better in the room.

ordered room service at 7:30pm and it arrived at 9:30pm

room service that closes at 22:30....

located close to town centre with good parking. breakfast self serve and adequate.

everything was gois but the breakfast would have been better with some eggs.

peaceful area nice breakfast room clean extra pillows and blanket .

the breakfast was fine but a bit poor

good location with plenty of parking. nice staff.

excellent breakfast. close to city centre.

arranged early check in.

solid breakfast with a lot of variety, even picky eaters should be satisfied

there is not hotel restaurant, the bar is very poor and has a couple of drinks only

there were no caps for tea or coffe. the bar is very expensive.

the pool, the gym and the spa the reception is pretty good

lovely spa and swimming pool.breakfast was very good

pool bar area was fine but is really just a big wooden portacabin arrangement

good bar although didn't open very late

facilities, pool, gym, breakfast good. staff very nice

no electrical sockets beside the beds, extra fee for pets

good facilities with swimming pool, gym and tennis court

room service is quite disappointing - left dirty cups unattended, no toilet paper or tissues,

enjoyed the facilities like the gym and pool

for room service around 9

good wifi

wifi did not work

the same goes for the wifi

the room is basic, but there is plenty of hot water for a shower, working a/c, good wifi, and a nice view from

great air con and wifi

the wifi was not good.

poor wifi, bed really bad

wifi strength and speed was not very good, and at peak times (the evening) it cut out completely

wifi worked fine when we checked in at 5pm and until about 10pm, but then everything stopped

renovated and maintained hotel you can have also breakfast at bar next to hotel

clean and modern rooms, very nice breakfast included on 5th floor with a view to city

the breakfast options were good, all fresh and delicious

the concept of sleep spa as a global experience is something we want to repeat soon

location, staff, breakfast, 24hr coffee/tea and biscuits. comfy beds.

the breakfast was delicious and great

the wifi was sometimes a bit erratic and could not always connect to

slow wifi, thin walls

wifi veery veery bad :( i needed to work a little and it was impossible

we got were on the (very) small side but scrupulously clean, include ac units, comfy beds, usable wifi, a small

wifi only worked in the common area on the ground floor, not in the rooms, and it is worth keeping

it is spotless, there's secure parking, it's close to the city centre, breakfast is fine and staff are friendly

good breakfast

wider breakfast range

very old style, but room was very clean and tidy and good off road parking

clean, helpful and friendly staff, morning espresso bar (1 euro) available with complementary breakfast, 10

the gyms were small a cramped if more than 1 or 2 people were working out.

the hotel was very clean the wifi was very fast

facilities were excellent. bar and breakfast was very good

were not very helpful and although the pool was open none of the pool side/pool lobby bars were open and the

free parking is always a bonus

breakfast and location

breakfast with lots of variety and very tasty, including traditional portuguese jams

the top floor of the hotel has a lovely bar area and outdoor terrace with views of the surrounding area

good breakfast, nice personal

located in Agueda, close to restaurants and bars

in the breakfast, there was few choice of yoghurt.

was only one pillow per guest, there should be at least one extra - stayed at room 206 and had no wifi - good

the car parking although small its essential and one of the reasons to choose this property

parking

the wifi wasn't brilliant

in the rooms, the mattresses should be renewed and the temporary beds for kids are uncomfortable

especially liked the huge atrium where the bar was situated

amazing breakfast with many options to choose from and they were always replacing it

breakfast included fresh pineppple and watermelon, meat, cheese, eggs and 5 kinds of cake

suite with nice areas for a couple and two kids

loved the pool and sauna

parking for our two motorbikes

the swimming pool is excellent.

staff, good food, reasonably priced, in middle of city, large car park, in door and out door pool,

breakfast schedule and spa schedule. the pool closes too early

breakfast is more than adequate

for a 4 star hotel, it surprised me that they did not have 24 hour room service.

wifi was horrible...1.5 mbps in a top rated hotel...t.v. was fuzzy...overpriced...

room service or even access to hot water after hours

fair breakfast included

very close to old centre and historic sites, excellent breakfast and quick checkout

viseu was an unexpected delight and there was a roof top bar (something we always look for) right across the

breakfast was very good

breakfast was perfect, lovely staff and great location at the historical centre

the balcony and bar were closed (assuming due to

complication connecting to wifi

one of the kids' beds was very uncomfortable, with a very bad spring mattress

very big room, good reception, beautiful view from hotel, free parking

perhaps more frequent shuttles would have been an advantage.

car parking, great city views and good choices at breakfast. great value for money.

good location with free parking available outside

the breakfast buffet was excellent, staff were friendly and helpful.

little annoying that the beverage-machine at breakfast puts sugar in every single beverage and you can't disable

had good parking, across the street from shopping

buffet breakfast was very delicious too

pool area is beautiful. rooms are big with comfortable beds. friendly staff.

friendly staff, comfortable beds and good breakfast i liked the swimming pool

the location and the views. ample parking facility.

pool water had too many chemicals. decoration is a bit outdated.

poor light in the bathroom. the pool had difficult access and had no shower or bathroom at all.