peaceful great service lovely gardens nice pool

the kids were welcomed and we all felt home

the kids were welcomed and we all felt home

nice swimming pool

perfect little swimming pool and back yard tables

the room service wasn t the best food wise, quite plain. but the staff were so lovely.

i understand that not allow to bring drinks in bar area but not in your own room

gym need to be improved : add a source of water (hydratation

the interior of the whole hotel is so well designed, 5g wifi

large pool ( no spa) but beach across the street

the babies pool was empty, the kids menu was poor and the beach was pretty far away

indoors pool is only available for wellness center costumers and kids under 12 aren't allowed

the pool area was quiet, with a poolside restaurant offering great food all day and a cocktail bar with smoothie

at reception and they said they couldn't provide and go to restaurant who advised they didn't do room

had a wonderful experience at the hotel alicante golf

comfy bed, room service and nice smoothies at the bar

great parking, very friendly staff and the pool was open in mid september.

while the rest of the staff was very nice, they even changed our room on request because of wifi

large parking

one staff was not very friendly..room service was done at 5pm

various toiletries, fan and room service which is very polite, even gives a note if you left the sign

room service - have always had this in previous 4*hotels also no tea/coffee facilities in

reception services, food menu and quality, room service.

wifi

great selection of food with a live kitchen

super clean and modern bathroom, secure wifi, great bed and comfy pillows

accomodated a late check out and provided food, water, and orange juice

bed and breakfast fantastic pool and kids club brilliant

gym is just horrible as it has run down, out of date machinery

bonalba in alicante - spain is a place to enjoy all the amenities to relax and also for golfers has many advantages

staff lovely evening meals both reception and bar staff amazing

lots of space for the kids and good wifi

the facilities person (who was also very helpful and even helped us connect to wifi) tried to fix it and was

i think there was a bar in the reception area and a vending machine

good wifi, liked the fact that there was a fridge, microwave, plate and cutlery in the room

the ease of checking in and the kindness of the staff to allow me an early check in.

lack of wifi. unclear address and poor ameneties

i ended up spending quite a bit of money on data because the wifi information on the sheet of paper i was given

good wifi, clean, well priced

i could work during the day on my laptop with stable wifi

provide the wifi code in the apartment

communal terrace made up for it, and there could have been a few more glasses and things in the kitchen

clean, comfortable, nice balcony, great location. nicely decorated and fully equipped kitchen.

the kitchen is well equipped and ideal for some self catering

the bar closed early in the evening 5pm

location, value, cleanliness, comfort, bar cafeteria

the wifi connection was very very slow at times or not working at all

are couple of things i did not like: wifi is rubbish, very complicated to sign in

location, friendly staff, shower, early check in

very close to beach and bars and restaurants

rooftop bar was superb

everything very nicely arranged, very comfortable apartment with big terrace and kitchen

roof top bar and pool excellent

beautiful sun terrace with relaxation pool to cool off in the evening

except wifi everything else was great :) excellent location!!

superior room had a well equipped bathroom with spa shower and spa bath

the room was lovely and spacious with fridge and tea/coffee facilities and aircon

only miniscule gripe was a full length mirror would have been useful and the wifi code be available in the room

strange to be sleeping in a former kitchen with bed in the fireplace

couldn't use the patio or washing machine to do laundry

wrong details of wifi and login id passed by her

wifi connection is best in the common room and didn't reach all the way to my bedroom particularly

great location. decent shower. comfortable bed. wifi

wifi unable to connect

a 10 minute walk - very close to all attractions - loads of restaurants nearby - paid for an early check in for

very modern room, friendly staff, early check in was 15.

however the hotel was kept clean and tidy with room service everyday

good breakfast, good wifi and nice staff

wifi was great

early check in was available

the wifi was good and the flat boasts a smart little kitchen for those nights we wanted to stay in

i didn't receive the wifi password for free wifi

very spacious and the hidden kitchen has everything that you need to prepare a meal

breakfast fixed in same building

mini bar had complimentary water and soft drinks

unable to connect wifi on either of our phones. not an issue.

room service available

wifi could have been more consistent.

all information and room service is run with them

a kettle and wifi

- location - early check in was possible - beds more than comfy - everything works and is clean

snacks tray and mini bar also available if needed

location and a spacious very clean apartment with mini bar & free coffee

the kitchen was well equipped - corkscrew, nespresso coffee machine, fridge was very cold

as bar did not open until after lunch, there was no onsite assistance until then, despite what is

not enough kitchenette ware for extended stay

clean, daily room service and phone call in the evening to check we were ok on the day we missed the room

they offer excellent laundry service and overall the staff was nice - with two unpleasant exceptions

as a bonus, we had the best location and sea view, good breakfast and tasty super fast room service, parking

wifi good

there was also different activities every day like pilates, games for kids or parties organized in the evenings

a small criticism was the need to keep logging into the wifi after any inactivity, however short

stayed for one night and enjoyed great service at the reception as well as room service in the morning

wifi login couch has quite some stains which is a pity for such a stylish hotel

, top location, nice clean room and bathroom , friendly staff en great service at the bar and

good coffee from the bar as an alternative to self-serve coffee machine

woman working in the kitchen in dining area was cheap as acting as a spy to count the food guests had consummated

no bar as advertised breakfast room bit small

location, close to airport bus stop and only a short distance to main shopping and bar areas

wifi was a little intermittent

clean and comfortable, with good wifi

contacting us to let us have an early check in and assisting with arranging covid testing, at short notice

the breakfast was really good with plenty of options, so it was easy to find something we both enjoyed

the service, both at the reception and in room service, was excellent

the room service didn't include picking up the dishes once you finish diner and it's not very

the quality of the wifi could be improved

gym - a small room, but has some of the essentials

super facilities (cafe, free lockers, gym) extremely helpful staff

pool very small , room snug but that was ok

nice room, relatively quiet good breakfast and wifi quiet neighborhood, close to the city centre

co-working space, great wifi, cafe, well equipped room

views from the upper floors especially from the bar and restaurant on the 25th floor

the bar on 26 floor was too small

bed was comfy and wifi worked perfectly

on my birthday a surprise room service delivery arrived of chocolate desserts and a bottle of chilled cava, on

fantastic location, very helpful staff, breakfast outstanding.

wifi signal was strong as every floor has own router

wifi connection was good

only negative i wasnt offered wifi code.

there's no even waiting room,you take the limited breakfast in the bar open to public,no menu for kids,night

recommend to purchase regular room price without breakfast and buy breakfast either at the hotel bar or different

wifi was a bit hit and miss

the bar was closed during my stay

such as breakfast room, wifi

have stayed at this hotel before, i use it because it has a garage and a bar / restaurant

good wifi internet.

wifi worked nicely

the staff are lovely, the room was perfect and the breakfast was outstanding with enough choices to satisfy

breakfast was also great, many options to choose from

breakfast was very

staff friendly, great selection at breakfast, rooms very clean

had the family suite so the kids had their own room and the staff were flexible enough to allow our three kids

we had to keep the air conditioning on heat to keep the room warm for the kids

close to everything! clean, had everything we needed for a short break with 2 kids under 10

friendly staff, great room service

we had to keep the air conditioning on heat to keep the room warm for the kids

the wifi did not work on my phone.

you can also request an early check in or late checkout, we changed our checkout from 11:00 to 12:00

wifi signal was very poor

wifi didn't work, and i needed it for work

wifi doesn't work

it advertised a laundry but it was a single washing machine so had to wait for it to be vacant.

laundry facilities which we did not use

only downside was the wifi - had to move around the apartment to find the right spot but in the end in worked

verry clean, good equiped kitchen, comfortable bed

and the wifi was so fast and perfect

poor wifi

clean, comfortable, good wifi

of the staff warned me rudely not to enter the kitchen when i was just trying to bring back with my used cups

wifi was good and i had everything i needed, including a room safe

maybe the wifi more secured (some apps did not launch is the wifi has weak protection, but i used roaming, so

it is not kids friendly at all, there are two elevators and first one so small, we could not fit there our

kitchen is nice but it could have some extra utensils, which you can probably get if you ask the

great wifi great air conditionning great location in alicante center good bed, good mattress quite and

appartment is big, has a good air conditioner, a tv, solid kitchen and a coffee machine

good kitchen facilities

laundry facilities excellent

early check in which was a bonus

friendly staff and helpful, got early check in

good choice for room service dinner

we had room service one evening, which was delicious and good value

no kettle noise from the laundry room

location and free parking

pillows, wifi didn't work on this occasion. stale cigarette smell in the room

they have private access to the parking garage

evening meal no swimming pool

comfy bed, tea and coffee making facilities, good position, free parking and wifi

the evening of my arrival the bar man was also managing the restaurant and front desk for some time which caused

wifi was good, no sluggishness

spacious room room service clean pool lovely

rooftop pool great, chilled vibe with good bar service from daniel ud83dudc4cud83cudf7b hotel and rooms very

clean, tidy and well presented, wifi very good and maid service excellent

bar area is very small and understaffed

free wifi and hot drinks for free 24/7

place, free parking, short driving distance to some of the nicer beaches and away from the hustle and bustle of

the ease of finding the hotel, the free parking and the facilities and staff

wifi works with no problems

gated parking

very good off-road parking, with security gate

the room was simple and clean, the beds were comfortable, there was hot water and good wifi

safe and easy parking

wifi

very close to the airport, the pool was lovely and the hotel was very modern

nice, clean and so near airport. good breakfast. very good bed. nice staf.

breakfast perfect location for airport or beach

just a very polite young man gym great rooms

the breakfast was very good no problem. the staff was very friendly e help.

bisso bar just round the corner from pensimar was great too & lovely rose wine - 3 a glass

to the airport , you can leave care safely in the road outside , near nice tapas bars , cleaner than clean ,

wifi better than previous stays

we had food in the evening in a bar just minutes away & was also very good

the wifi was great as well

we arrived late due to delayed flight just as the kitchen was closing but they made sure we had a meal before

ordered a room service, breakfast in the room and they forgot to include cutlery, but i manage to use a

wifi was not working all the time & kept dropping out!!!

the streams and cascades in the pool did their job to relax all the muscles

kitchen

it sleeps three or four and is very well appointed with its own little kitchen

pool wasn t open

the free wifi, comfortable beds and huge balcony

top pool could have been prefect with a bar and wifi

staff were absolutely amazing bar staff, house keeping, waiting staff and reception staff too, house keeping

breakfast exceptional bar food excellent

great location and pet friendly. great facilities especially comfort of room

reception area was undergoing refurb - so no seats breakfast or bar area should be lovely when finished but was

we felt the cost of having a pet in the hotel was too high and does not compare favourably with other ibis

great location for the football stadium. excellent breakfast.

everything. staff were amazing. spotlessly clean room. lovely breakfast. great location.

breakfast could have been warmer

suite is near reception, elevators, and behind the hotels kitchen

had a suite with spa bath and it was fantastic

great location. very friendly staff, comfortable and spotlessly clean. great breakfast too.

great halloween ud83cudf83 atmosphere, super friendly staff, breakfast is delicious, and location could not be

bar / pizza bar on the 5th floor with a sensitive bar tender with poor customer service skills no room service

was no facility to make tea or coffee and no room service or cafe, so a little annoying

has a chill out lounge at the rear, from which you can access the beach directly also has a bar on the top

the best view ever of the town, mediterranean sea and tabarca island

free easy parking, very friendly helpful staff, clean, good location, nice pool, comfy bed.

wifi, sw pool, safe place bicycle, good price (i paid 44 one person p n), quiet, nice beach 400

lack of gym facilities

good place bicycles , sw pool, wifi , modern

absence of any swimming pool furniture/sun beds, probably due to time of year, ie. may.

bar was closed the full time of our stay maybe it should state that on the website it was expensive

wifi was patchy but we weren t there to connect with the outside world!

the room was comfortable with good air conditioning and strong free wifi

only minor thing was the wifi connection wasn't very strong in the room but that didn't bother us very much

breakfast was delicious

ivan, the manager was very friendly and helpful and romina and tati served an excellent breakfast - scrambled

evening meal option with bar facilities. tea/coffee making facilities in the bedroom.

breakfast had a good selection and substantial to start your day with

wifi wasn t great

location pillows breakfast ample parking pool

wifi -weak air-con -room/bathroom a bit dated -soundproofing not great -no dressing gowns (slippers

quirky 1974 architects house in middle of the town . pool and gardens out of this world .

to find via google maps, secure parking in hotel grounds

the room was very tastefully decorated and the pool area was beautiful

mini bar had no water. parking difficult

friendly staff including reception and bar they were so friendly and helpful with any request

the breakfast had a good range of options, and we enjoyed room service one night

wifi signal weak on the 5th floor, couldn't open the window for fresh air,

wifi in the rooms is poor. little bit noisy from other rooms.

the only thing that can be improved is the wifi strength.

was small, wifi in our room was so slow was unusable

were amazing, nothing was too much trouble for them and always smiling, location fabulous, the bar and restaurant

wifi was very slow

air con was good and free and wifi was good