are no outlets near the desk, the wifi doesn't work properly, there is no individual temp control and the noise

are a bit old especially the bunk beds for kids, the bed on the top a bit scary with short barrier

of beds, ac regulated to 21 deg c min temp, bunk bed is dangerous for kids (wobbly stairs, bed barrier falls

give the first 5* to the quality of the service upon arrival, also pet friendly that actually cares about your

one of the best pet friendly hotels we ve stayed in

wifi was horrific

the breakfast and wifi could be improved. but, overall is a good service.

wifi

good wifi and friendly reception

excellent location, spacious room, good breakfast, good wifi. public parking not far away

just make sure that you either have phone battery and signal/data/wifi or you arrive when there's someone there

no kitchen , no fridge

wifi was strong

it was a big perk, that this place is not only a pet friendly, but also - they got their beds, bowls and snacks

pet friendly

don't mind the idea of there being no staff but at least have a leaflet with breakfast time, wifi password,

difficult to get in if you only have wifi with your phone since it's a virtual key to

restaurant was just a limited snack bar menu

no information in the room about hotel facilities, menu, room service, telephone

to borrow to use for fruit , they said we were not allowed to take it to our rooms unless we had room service

town ideal for sightseeing room was modern, clean and comfy restaurant looked nice,we only had a bar

great breakfast, lovely

wifi not consistent

when we were sitting at a cafe in the plaza, my kids could run back to the hotel room unaccompanied to retrieve

on reception made a restaurant reservation for us when we emailed and recommended a great bar on the plaza mayor

wifi was appalling and i ve had a much better selection for breakfast in many other spanish

no bar reception area to relax in

location, rate, staff, spacious room & bathroom, balcony strong wifi & parking if required

we really appreciated the underground parking with ev charging for our car

staff were excellent so was breakfast, and very good value wifi was perfect great position very close to plaza

we were happy that parking was available, the garage under the building was incredibly tight

location, right in centre of salamanca (with underground parking a real bonus as we arrived by car)

wifi signal was weak on 6th floor, but that s not a dealbreaker for me.

the wifi didn't work in out room.

wifi not working

the wifi works well throughout the hotel

wifi expensive parking

wifi was of sufficient speed

a great feature of this hotel is the self-service laundry downstairs

the room had a mini fridge, lots of hangers, good charging outlets, a hair dryer and excellent wifi

is expensive but that seems to be the standard in salamanca, wifi login for only two devices (so one

pet friendly, staff, confort, location.

the wifi was excellent

com website mentions availability of breakfast, but no mention of it being in another location

breakfast on-site but reception staff gave excellent recommendation for breakfast 3 minutes walk

poor accessibility, small rooms, restricted use of elevator (in use by staff or laundry).

good wifi

great location, good wifi and comfortable facilities inside the room

- not pet friendly so do not offer this facility when you book

wifi was good

the wifi was pretty bad on the 3rd floor and at around 7am there was a lot of noise

a blonde lady with curly hair in the bar was not so friendly. not sure why.

bar meal was tasty and served hot

room service food was woeful

unhappy pool area not working

the bar service (luis) was top notch

location was good, room was big but not so clean and beds a bit broken and small , pet friendly

wifi works great

location was excellent great wifi

location and wifi

pet friendly

the scent was overpowering, especially for kids and pets

beautiful view of the cathedral, wonderful location, friendly staff and very pet friendly

we missed gym/fitness facilities, spa or swimming pool in this luxury hotel.

the shower was difficult to use for kids (handles were too high for them) and it was a bit small for adults

i was staying with my two kids, 6 and 3

wifi in the hotel room was unstable. i had to use it in the lobby.

property claims to be pet friendly but in the small print limit the weight of the animal to 10kg

wifi at 4th floor a bit weak

had a very small outdoor pool terrace with a bar and view

had a very small outdoor pool terrace with a bar and view

gym could use some touchups

breakfast was also very good but probably with the high level of facilities, i expected a more

very poor wifi

everything works really well from the wifi to the tv to the shower and smart mirror in the bedroom

lovely cafe bar and gardens

hotel was modern, comfortable rooms, great shower, cafe and bar were great

options were good, but if you are up late normally going to any bar after 9am will give you cheaper and more

there was nobody present, i used the 24 hour whatsapp to ask for help with the broken wifi and nobody

bar opposite the reception

i mislead myself to believe that since it was a pet friendly hotel the restaurant would be accessible to us

i discovered that room service is only available friday, saturday, and sunday, as are the bar and cafe

lack of bar and pet policy

bar is quite small but we were able to order some glasses of wine to take to the terrace

fast wifi

amazing breakfast incredibly priced, location is superb and staff is very friendly and helpful.

the room was comfortable and the breakfast great

location within 5 min if old town . easy parking free if able to find a spot . excellent wifi

location was excellent. rooms were good, bathrooms were good. wifi worked.

everything was good. swimming pool was too cold.

lavish breakfast, also very good value

maybe update the bar so it s a bit more inviting .

the fact that there was a pool was definitely a plus

good wifi

they are pet friendly

the bed was very comfortable and the pillows were just how we like them, we travelled with our pet dog and

motorway, close to tourist attractions, directly opposite the parador (good neighbourhood) and pet friendly with

the dog cannot be left alone in the hotel which should be normal for everyone traveling with a pet

the beds where great,the staff was friendly and helpfull. air condition and wifi. good value

hotel was good but disappointed that the spa facilities were closed.

outdoor parking a bonus as we have a large car which struggles to fit in spanish indoor car parks

nice swimming pooll for summer days, specially for kids

were not enough beds at the pool and we didn't find towels there

the swim in the pool at the end of a long very hot journey was welcome.

the pool is great as is the gym

the pool and the staff

comfortable bedroom with excellent swimming pool and best of all the local bus to salamanca stopped in the hotel

wifi: free and worked well from our room

gym needs updating waitress at dinner gesture s were rude, to the point of being comedic