the staff, the pool, the garden, the ambience,the decor everything was magnificient

the space near the bar is too dark to read in the evening and quite often too busy

the bar closed too early

spa was lovely with great complementary warm ginger tea drink

from the staff to rooms to food and spa facilities including the amazing hamman

hotel faces lac lenore and they offer water sports, outdoor pool and hot tub

room was not clean and the stairs are not comfortable to go up, the pool was cold also.

the breakfast was good. the pool was good and the lake was good.

yet the grounds with the pool and spa and the lake looked nice

jacuzzi in room, whirlpool outside to enjoy in the evening before bed, nice pool too

the pool was a nice addition

close to downtown and hills. easy parking. nice host

close to the hills and all restaurants and shopping - parking is right in front of the room.

t tired, i feel for him).

easy and ample parking

the pool and spa was not to my expectations

very clean room, nice staff, beautiful pool - very clean and welcoming

nice location, the pool is great for the kids. one bed was comfy, the other was not.

village , room very large, very clean, nice view from the balcony, very friendly staff, inside pool confortable and

we have stayed at this hotel with our kids as well as just my partner several times - cross country skiing in the winter and

we booked a room with a spa in it and it was wonderful

nice touch with the kitchen

well equipped kitchen

visit almost every year, kids love the hotel especially with the spa lol for us there's no need to look anywhere else this is our spot

price, room, kitchen, view, area

found hair in a bathtub, everything is run down, no elevator, no 24 hour front desk, no room service

roomy, clean, comfortable. staff very pleasant. free parking. easy to find.

the pool is sparkling clean, and the sauna is a nice touch

complete with dishes/ cutlery/pots & pans etc; a washer and dryer on site; lots of free parking and friendly staff

wifi was awful

staff was super friendly, clean room, pool and spa opened during covid was great, we enjoyed the slide as well

and spacious room and bathroom, friendly staff, fun pool and big variety for breakfast

clean early check in for free bed is really comfortable the room is pretty cozy & big bathroom really

the staff was really friendly. they even had treats for our dog! the breakfast was very good!

loved the waterslide, pool and jacuzzi

finally a swimming pool and a jacuzzi with a good temperature

room service was very late

very well suited for kids

the kids enjoyed the pool all day and at night the game room

spa was closed. pool by schedule.

are nice and clean with kitchenette and vary spacious washrooms

so room service was disappointing & limited

no room service at all

could have kept room service available despite covid

the pool closes at 3:00 pm no other activities for kids

the pool and facilities were very clean

we will come back here with our kids next time

+ the room was fairly clean + the pool and the spa were nice + the location wad great

wifi and cable internet sucks please use your data plan

the room was beautiful, breakfast was good, nice location, good room service

some of the guest's kids were a bit too wild

the best location in town . outdoor swimming pool and suna with the view .

delicious room service

location was ideal. the pool facilities and gym were very nice.

the location was great. the gym and pool were also great.

the most beautiful pool and view we've ever seen

the pool and the lake were wonderful

the spa was open for massages and they were wonderful

food at quintesence restaurant, room, shuttle service, very cozy

the room was comfortable, and room service was prompt

pool and spa are really beautiful, staff are very friendly and professional, the room was comfortable and

too noisy hvac breakfast was somewhat basic

breakfast , please add some variety, increase its cost. one must have choices

pool, sauna & jacuzzi; good breakfast

pool, sauna & jacuzzi; good breakfast

pool closed at 10pm, ive been away to other hotels in the montreal area where the pools have stayed

some of the facilities in the swimming pool were not functioning

being asked for more et and rides as if i was a taxi to many random people who walked around the parking lot

dirt parking lot.

pool with slide elevators pet friendly bilingual staff