i seated were the pool was on maintenance and the chairs were not wiped off, near the bar & restaurant

we arrive quite late and asked for room service

wifi coverages at our room on day one wasnt working but they sorted it out instantly

the wifi was not accessible in the rooms, the signal was too low to even connect.

i will make special mention of enock who made my kids feel special and acknowledged

the breakfast was extremely nice and the pool area it was really great.

breakfast was delicious. the area was peaceful. my kids really enjoyed the swimming pool.

our room did not have a bar fridge i expected one

pool side

breakfast was nice but because we were too many we ran out of cutlery

the pool is available throughout, the balcony on the bedrooms and the room is also big

and swimming pool even the rooms fantastic will recommend someone for sure to com and us as well we coming

the school kids were making noise ate night but well it was only one night

the location, room service and the food is superb!

1) swimming pool not clean at all 2) parking

wifi was a bit sporadic

mini bar was a surprise. food was great.

due to the above - all other meals we drove into town , so you lost a lot of revenue also outside bar and meal

mini bar was also taken away…also the fish platter we ordered had frost bite on the fish and the rump

the wifi was not working the whole weekend, but i was happy that we still had netflix

just the wifi being disconnected was the only problem

beautiful, clean, located in a peaceful area, enough space for parking, morden

the pool was dirty. we asked them to clean it but they didn'tud83dude1eud83dude1e

the breakfast was good we enjoyed our overall stay.

the breakfast doesn’t match the price, average food but a bit

place is super clean and the stuff was very friendly to us, my kids loved it i really recommend this

the kitchen needs more cutlery and wine glasses

the spa was amazing. thank u alice

detail but rather ask that the hotel hires a quality check manager to see that the cleaning and laundry staff

i loved the beautiful, big clean pool

the pool at the chalets didn't look so great.

the breakfast was wonderful really did enjoy

my kids room and mine where too far apart ,that was bad for us.

the water outside of summer would have been an even better experience and it would keep the kids entertained

limited tv channels, as my kids wanted to watch cartoons.

the activities for the kids

great family venue. they should look at running a daily entertainment programe for the kids

the activities were great to keep the kids entertained and only 5 mins drive from sun city

swimming pool

friendly helpful staff, lovely facilities and entertainment for kids.

the spa bath and jacuzzi was very relaxing

i was literally expecting bar styled food

breakfast was average and the omelets was bit over done this morning

love the peaceful surroundings, the spa experience, and the garden where you just can relax

garden and the pool the place is so nice and quite

breakfast was great, in room service and food was excellent

loved the day spa the massages end pedicure was awesome and just relaxing at the spa and jacuzzi was so

the steam room was hardly a steam room (hardly any steam) , most the gym equipment didn't work, the generators

our kids were very happy and comfortable with his service

wifi was not always working. the tv also didn't work.