on this occassion the wifi was not working, so had to drive to the closest mcdonalds to do

easy to find plenty of parking great food and friendly staff

loved the room, the restaurant, the bar, the parking, the location.

location, lots of parking available in their huge carpark

about the hotel was lovely fantasticly run the staff where lovely and friendly and the restaurant bar was lovely

perfect was there is pool sauna gym restaurant pitch for tennis

free solar powered ev charging throughout our stay was fantastic and much appreciated

the building was pet friendly and secure for dogs with an enclosed terrace and balcony

had cleaned the building, other than changing beds and replacing loo rolls in each bathroom, with pet urine and

the wifi was down for sometime, so no t

thing i can think of, was the kitchen tap was stiff and we got splashed every time we used it

) the kids could run around outside freely and safely

the kids absolutely loved the swimming pool and especially the hot tub

the wifi very reliable

kitchen was well stocked with utensills etc

quiet rooms. restaurant for evening meal and breakfast. on a bus route - convenient for station

they were very accommodating at breakfast too, as i had little time, they made me a nice breakfast roll to take

room service, missed two dirty milk jugs not removed

fish and chips ever, quickest check in by michaela, and charlotte who delivered my room service (which was free

the room size was good, bed comfortable and room service great.

strange as the first thing you see when opening the door to the room was what felt like an office kitchen

5minutes walk into truro. good parking. quick wifi. freshly cooked breakfast.

rooms are not pet-friendly and the information is not written on booking when making bookings

fantastic breakfast, lovely staff and picture to prove it!

friendly staff, great location close to restaurants and town centre, good parking - perfect

location great, lots of free parking on site. top room, bar and restaurant.

parking

we had the continental breakfast, at no extra cost

the only improvement i can think of is offering room service to the apartments.

hotel in excellent town center position with free parking

wifi basically didn't work in my room

wifi worked well for basic streaming

polite staff, clean facilities, great wet room good wifi free parking opposite overnight 5pm-9am right in the

nothing, except that the wifi code was not clearly presented as far as i could see.

the tv wasn't connected to wifi so no movies available.

best thing was a late check out especially on a miserable day

early a couple of times and both times been allowed to check in),in particular will on the bar and host for

bar and lounge very comfortable

pool and gym were an added bonus

breakfast was lovely, so many choices

the swimming pool and gym were very relaxing

car parking can be tight, but managed most evenings to get a spot

lovely building, lovely pool

good facioities, wifi pool

it's adults only

easily accessible with parking. self check in service was straight forward.

to sign up for wifi

our message about an early check in was not translated but they still got our room ready within 20 minutes of

we would have liked to have had more seats available in the evening in the bar area, to sit with a drink before

good wifi

dining room service was very willing but somewhat haphazard

and the breakfast was fresh, cooked to our liking, delicious with very generous servings

wifi was very patchy.

bathroom / shower very tight no bar as advertised

good parking too, which is hard to find in st ives

great selection at breakfast

excellent breakfast

wifi did not work on the tv so couldn t use internet services (such as netflix)

signal or wifi tv didn't work and it's basically harry potters bedroom up a ladder looking at a the kitchen

just a little pricey and unstable wifi

table and chairs in the bar area to utilitarian

modern, clean, great location, ease of parking, check in/out easy

the kitchen was beautifully equipped

nothing. unfortunately we couldn t able to use indoor pool due to maintenance.

golf course closed ud83eudd72

castle, beautiful grounds, green good course, great pool spa and sauna

breakfast and parking included

clean hotel , lovely breakfast , superb staff , good gym and relaxing warm pool and spa

parking in between bentleys!

should make it clearer on the website there is a pet surcharge

parking was tricky as someone just left their car right in the way and it was difficult to

of food for the buffet breakfast was a little patchy, but we did come down when there was a rush

lovely position and views, clean and friendly. great breakfast. would recommend

view of the bay outstanding. food good. room very comfortable. free wifi.

i liked the small bar in the hotel where you could buy drinks and the breakfast was cooked to order and very

parking on site a bonus

and the breakfast was delicious

parking sometimes is a problem, but staff always find a space for you.

was over the kitchen: 1) there was a strong mechanical vibration (floor & bed) as i recuperated from a long car

we were given another table which we accepted although it was next to the kitchen

is amazing - no need to look for a restaurant anywhere else during the stay very clean rooms free parking right

good wifi, lovely pool and sauna. spacious restaurants.

breakfast was yummy too

very quiet to sit in the bar at night , maybe some low background music ?

very friendly hosts, breakfast was excellent

all clean, loveky room and staff, easy parking..

but it is certainly pet friendly, i might feel a little uncomfortable if my dog shook all over the walls

a beautiful main bar with wood burner and nicely decorated. a proper pub

parking lot is large and generous with parking spots

hosts, great food and pet friendly- it was just a little cold but electric heaters very much appreciated

scruffy in places - we thought it was time the windows were painted but bar and dining room very pleasant

extractor fan loud humming from downstairs, tv fed by wifi kept dropping out and constantly having to put in

daily room service and dog-free cleanliness excellent

would have liked a 7.30 breakfast (sunday its 8am) as long way to travel home.

location - perfect breakfast - delicious room - bed very comfortable and view lovely

wifi was working very well

we had an evening meal and breakfast and both were really good

breakfast was cooked fresh every day and was nice in the evening after a day out to pop in bar for a drink

joined in a local music event in the bar on saturday, locals so welcoming

the meal in the bar downstairs was in a true local pub with friendly locals and fast efficient service

the staff in the bar were wonderful, friendly and good fun

the atmosphere in the bar was convivial and the seating area outside was ideal on a sunny evening

nice staff, great breakfast and kitchen and only a few meters from the beach

would have liked parking specific for guests staying at the inn.

nice staff, great breakfast and kitchen and only a few meters from the beach

the bar man did a fantastic job at managing the bar & serving food by himself, all done with a smile

breakfast was great everyone really enjoyed it

having been woken up at 9am for room service every morning, spoilt being on holiday

room service was excellent

e rose petals on the bed

comfortable bed and room service was perfect

ev charger onsite, nice breakfast, great view from our room and the restaurant, friendly staff

dog friendly, our accommodation brand new, well designed, well appointed, great privacy, great wifi, great food

we had 2 dogs with us they was very pet friendly and also allowed into the restaurant

great ev charging facility, staff are fabulous, convenient location

it was immaculate, honestly huge with great wifi

beautiful location, plentiful parking ( we had other family members who were not staying join us for dinner on

location, easy parking, food was delicious beautiful view from our room, which was well appointed and spotless

i like the location of the hotel in relation to beach and local town. good parking.

very tasteful decor, comfortable and spacious studio with our own kitchen area

we liked how you book exclusive use of the warm swimming pool

the breakfast was delicious with plenty of choice

the breakfast choice in the morning was also 1st class

the spa could be kept cleaner.

from the room with the ocean view, very tasty breakfast in the restaurant facing the ocean, great gym and a nice

everything. atmosphere was key. truly adults only. thank you.

wifi in our room did not work so didn't have access to online

small but nice indoor swimming pool with an area for children

we made use of the swimming pool, sauna and laundry room

wasn't very clear regarding the pet policy

it was our anniversary and they put rose petals and a card on the bed which i thought was a lovely

the shower pressure was very poor. the wifi didnt work during our stay.

wifi great, breakfast brilliant and they catered for my food intolerances.

parking available on site

wifi was very bad

they even made a separate table for breakfast in the bar area so the dogs could join us

location close to shops, bars and restaurants

the parking around the hotel is a little cramped but there is a public car park about 50m from

no wifi on 3rd floor and lifts was out

hadn t realised you had to pay an extra to use the pool ( 30 for 2 adults and 2 kids)

we had a great stay during boardmasters weekend (kids were at the festival and we wanted to be close) and were

hadn’t realised you had to pay an extra to use the pool (£30 for 2 adults and 2 kids)

staff were exceptionally helpful a big thank you to issy one of the staff members in the bar area and she went

girls at reception seemed uninterested at arrival. 1 day no room service.

it did get cooler as we arrived on one of the hottest days and could hear some noise from the bar downstairs if

the wifi didn t work that well. no parking available so we had to park a mile away.

room service and with an autistic child his wasn t ideal , no heating on in the hotel to dry

you needed,just perfect to be honest,friendly staff,good breakfast good prices,just a shame the bar wasn't open

breakfast is worth the extra you pay and the cocktails served in the bar are top

was absolutely fantastic, the staff were really attentive and made the stay feel personal, the bar staff were

waitresses at breakfast were most charming and the food itself was excellent

was very good, our room wasnt quite ready when we arrived so we were offered a free drink in the bar while we

pet spaces were accommodated for breakfast

no wifi and poor phone signal , there are only about 5 parking spaces at the hotel other than that no

nicely decorated, would be better if you were able to open more windows as when having to use the wifi in these

the curtains had holes in the carpet was full of hair, it was a cheap stay though for one night i wasn't

breakfast was lovely and wifi was super fast aswell

shame bar was shut

reasonable bar prices

room number 120 there was lots wrong with it it had electricity wires hanging out the wall the kids bedroom

bar closed early 10

games room with a children's play room attached, evening entertainment, bar, restaurant, swimming pool sauna

spa baths out of use

rooms were clean and tidy and the free wifi was an amazing bonus

tv very small and spa was out of order.

with a sliding door which doesn t shut and the bed was small not for 6ft people said there is a spa but the

could of been slightly bigger and a bigger tv more coffee sachet plus did not like the fact room service came

the pool could have been a little warmer especially when you have small kids.

indoor pool and sauna also the room service and cleaning was good

fantastic food. kids loved the pool. staff efficient and polite.

great place, staff and apart from the gym great facilities, would definitely recommend

i also enjoyed the hotel's swimming and spa facilities including an indoor pool with very warm water and the

the bar was lovely with beautiful views

helpful staff, great breakfasts, room service excellent, close to newquay and the beaches, a good place to base

staff - very friendly & obliging lovely room on the top floor with views of the beach ample parking good base

check out the estrella tapas bar near the beach, amazing

breakfast was excellent

the spa is small but perfect, we enjoyed our jacuzzi and an evening on the bar balcony with views of the beach

the spa facilities were amazing and nothing was too much trouble for the staff

wifi sometimes cut out in our room but wasn't an issue for us.

easy parking on site

location with on-site parking

pool did make my hair green so i think they have too much copper in chemicals, still trying to wash

heated outside smoking area and an honesty bar for night owls - perfect

no information pack in room and had to ask re wifii password, meal times, restaurant menus etc

there's a lovely view from the restaurant and breakfast is good

they have a bar as well if you crave for some wine or beer

the hotel itself has a very good public facilities, cafe, restaurant, swimming pool, gym, and a games room

the pool was exceptionally lovely, gym had great facilities, and the whole place didn't feel too crowded

good gym, not too busy

to book for the pool

pool and gym brilliant

breakfast was exceptional and staff were very polite and friendly.

wifi had to keep logging in but not really a big

friendly staff, comfortable rooms, very good breakfast and meals. highly recommended

great quiet location, easy parking

simple to find and parking is in the village square

great stay , great location , impressed with complimentary breakfast and room snacks

family room was ideal and the kids even had their own tv and front door

there is no laundry in hotel site

the bathtube was a bonus and good wifi made our stay just perfect

best service took staff and breakfast ever

easy access to free parking at rear of hotel

tight parking

it was particularly useful to have on-site parking available

gorgeous breakfast, choice and quality professional service.

i ate in the bar that evening, the portions were generous and the food was delicious

cooked breakfast was lovely, and there was plenty of it, i asked for scrambled egg instead of fried & they

if you can, take the time to have a drink in the bar with the locals, so much fun

great space for parking

bar closed early on sunday night. getting parking on the car park can prove difficult at times.

the range of drinks in the bar was excellent and the food we ordered was also excellent

we were directly above the bar door it was rather noisy, particularly in the evening but it was peaceful once

the wifi system.

and breakfast was lovely, prepared with quality products (the pastries were amazing, and this is coming

great food & friendly helpful staff breakfast amazing and so was lunch n dinners

great breakfast

very quiet and comfortable. easy parking. extremely generous continental breakfast in room.

comfy large bed clean, spacious and tastefully furnished suite, safe parking in a beautiful setting

kitchen does not have oven

very quiet and private parking

the wifi kept going on and off.

i bought my dogs so was more than happy to find a place that was extremely pet friendly

excellent breakfast. hosts were warm & welcoming. easy parking.

parking was super easy too

great parking, wonderful room with the bunk beds for the kids in an adjoining room, jean & dec were so

great parking, wonderful room with the bunk beds for the kids in an adjoining room, jean & dec were so hospitable

we stayed five nights and didn't get a room service although we put

hotel is beautiful, our personal preference would have been 'a pet free hotel', with no disrespect to customers

enjoyed free usage of the spa and pool

didn't like the coffee in the bar not good!

is not a kids friendly hotel, restricted to use some spa facilities with the kids

no wifi apart from downstairs in reception

we arrived on 'pool night' and the language in the bar from both the clientele and the bar staff was appalling

good mattress, great breakfast. it's a lovely village with friendly locals

the wifi doesn't work inside the room.

breakfast in a well located hotel with a nice little bar out the back

nice size pool, free parking and perfect wifi

view , delicious breakfast , staff professional , enjoyed the swimming , silence , all

the pool and gym were fantastic, the room was large and comfy, and the staff were brilliant.

amazing staff and golf course and new freshly decorated room amazing shower great stay thank you

the location is stunning and a fabulous breakfast

us to do all the sightseeing we had planned from this one location, friendly staff, clean, with breakfast included

lovely room great location lots of.thoughtful touches great breakfast!

room service forgot to visit one day and never left biscuits

location secluded and authentic exceptional views of seaside lovely bar staff brilliant fulfilling breakfast

not a problem though as the beach bar was open until