early check in the morning attendant brianna was very helpful and accommodating

00 for early check in but i needed to so i paid it but the guy tells me i owe $120

a list i asked for an early check in and when i showed up the room wasn't ready

inside pool looks nice but full of 12+ kids having toooooooo much fun for me to join in (5pm)

the fact that it has a inside pool and was able to get in it

rooms, pool, gym, breakfast area

finally, it opened, but by then, our evening was gone and our kids were exhausted

the indoor heated pool is great, very relaxing

kids had ants on the bed

i definitely do not recommend this for families with kids

no pool and food due to covid-19.

i forget her name but was very sweet and was very helpful in giving us a room right near the pool easy access for my children

the ideal hotel for young kids looking to party

4 floors w/elevators, many entrances n exits on ground, laundry machines, 1 set

need to update some things like laundry room and weight room especially the breakfast menu sucks not only no real choice in hearty

literally all of my clothes were stolen out of the laundry facility and the employees acted like not only did they not care, but refused to do

poor breakfast

of had a lot better breakfast

the bar is losing customers because of their alcohol prices as it is easier to uber to a sports bar 11

change machines next to the laundry machines would have been better than having to get quarters from the front desk

huge swimming pool and great food in restaurant!

you also have the option to eat outside of the restaurant around the pool area

we came for kids soccer. the room was great, clean, modern. staff was friendly and attentive.

convenient, clean and no pet fee.

we liked that we were able to bring our small dog along and there was no pet fee.

no pool no gym

location and gym to myself

bed was like a cloud! loved that the room had a small kitchen and a window that opened!

tea makings available in the lobby at all hours were very welcome, and i like the little onsite gym

the manager gave us another room so my kids could have a place to sleep, but that room smelled like someone died

there pool was clean and it was a peaceful stay..c

they have a great pool and parking

great little place easy to access. and the pool looked great exceptt for the rain

had a swimming pool and i noticed the grounds were extremely clean and the staff was wonderful the woman you have

especially the nigh crew and the morning crew is pleasant in tone and matter as you ask for a late check out

breakfast was ready for our early departure to tahoe

kitchen, 2 tv sets were appreciated

complimentary laundry facility was a bonus, thank you

there is a nice gym, free breakfast, free internet

free laundry on the property. very nice laundry room. wonderful helpful staff. thank you.

clean hotel with two very comfortable queen beds in the room there is a guest laundry which is really useful when travelling

nice room. helpful staff. enjoyed the pool.

the coffee bar was a mess and at times no cups no cream etc

bathtub, loose toilet seat, broken iron, lots of dirty laundry in hallway, and $2

garbage not collected from pool deck and guests smoking in the pool area

we purchased some food downstairs at the coffee bar and they had no utensils for us to use

bags, same room as i booked online this one has 2 queens which is perfect just doesn't have a kitchen, plus i have copd need to be closer to the elevator so the walk isn't as far, but really

starbucks and to-go food bar had extremely limited selection

i had asked for an early check in due to our surgery schedule and we were able to check in between 1 and 2

they happily extended my stay an extra day and allowed for a late check out while we were waiting on discharge

my take out breakfast because i had my children with me made things more convenient will be staying

i loved they had breakfast in the morning & it was right by food & bus lines.

the best breakfast

they have a great breakfast

was surprised to see that the room price includes a very lovely buffet breakfast

great athmosphere in the evening, with a nice and frequented bar and restaurant

the bar and cafe in the hotel was also very convenient

gym

excellent bar and restaurant on location

i didn't like that you had to reserve gym made me feel weird i was on a timer.

the new hotel has laundry access for their customers, now

is a true pet friendly hotel

there was laundry facilities which was not mentioned in the description so we were pleasantly surprised

the pool, it's probably the nicest i've ever seen

was nice, but the pool wasn’t ready, and my kids was upset

the kitchenette and akl the food and stores near by

the pool had no water.

the room was decent. the bed was comfortable. i liked having the little kitchen area.

pool is out of order and gross

kitchen

is good pool was perfect

i like everything about the hotel specially their pool

pool n close to a very good food spot lol.

temp so i could use the pool

too bad the pool wasn't heated for use, but at least the gate was open for me to just sit at the pool side and

lobby is beautiful and has a bar and kitchen

allowed us to check in early and also gave us a late check out.

i stayed at the sheraton in 2001 when i took the bar exam in the complex just north on the hotel

pool was very small and stayed shaded almost all day

en until 10 which is very convenient if you're not in the area with friends to

room service after 9 pm

the bar closed earlier than we d expected

the atomosphere. the bar and restaurant.

love

t

plus ev charger in the garage under the hotel

and the hot chocolate for the kids is great

the room was ready for early check in, which we appreciated

and the hot chocolate for the kids is great

e wanted to dine with kids in the room, but i didn’t want to clean it all myself

kids loved the pool and breakfast.. made my life easier!

my grandson loved the pool

kids love that

breakfast, easy parking

the parking lot is well lit so i didn t really need to worry about the car

room, very clean, helpful staff, decent breakfast, laundry room ($3 wash, $2 tumble

i used laundry room and after i inserted the money, it didn’t work

there was a fitness center with fresh water so i could fill up water bottles

the fitness center was out of water as well

room was clean and comfortable. swimming pool and fitness room good.

early check in request not fulfilled

the staff when checking in was awesome and allowed early check in

early check in.

drunk kids off of the streets come and pound on our hotel doors in the middle of the night for lengthy

food in the restaurant and bar atmosphere was outstanding

was wonderful very clean and room was fun nice to relax on the water good bar and

check-in was easy enough; we got a small surprise with free drink vouchers for the bar

20 dollars for a kids breakfast.

used door dash, swimming pool

locks front and slider, unusable wifi, pet fee, parking fee, room keys don't work, tv remote batteries dead

pool staff comfortable beds are a 10/10 room clean staff very helpful our air conditioner went out

peaceful and relaxing room, nice pool, with breakfast.

breakfast dining is being renovated so they issue out 'breakfast in bag' which is pretty plain