i phoned room service several times and they were quick to respond

the same moment and found again the new one so dirty they they are sorry because the contractor laundry not good

great location, clean, friendly staff and fast wifi. great value for money!

let us have our early check in at 12pm

it's also connected to vertis north via the parking area so it's very

all is good and in the restaurant, bar needs more experience and skill staff but i still have the best experience

microware or simple laundry service (would be more convenient if hotel had laundry service instead of dry cleaning

was great except the parking, it is very confusing where guests should enter because the hotel shares the parking

love it specially with the kids, they enjoy the pool

we even had a late check out

no early check in, 150/hour charge

free wifi got faster too

hope you can have a pool it would be better and pls post the wifi password in every room its hassle to call the

room service food is decent

the only thing that could be better is the wifi connection

) wifi not working 5

we love the buffet breakfast.

wifi is weak, breakfast is good, staff are friendly

they also offer free breakfast on some rooms

affordable yet feels like you're in a 4-5 star hotel, from breakfast buffet, indoor swimming pool, spacious room

there were a few small issues like poor wifi connection, a leak in one of the rooms and the elevator stopping

food and room service were superb

wifi speed drops suddenly during 'rush hour' like early evening and early morning.

highlight of our stay was when the kids swam in their pool

the swimming pool was small but we still enjoyed the night swim

wifi pls make it open for guess stay at hotel

good parking premises with helpful guards

even the parking lot is open no roof and the road is

we ordered room service but food is not good too

wifi access can be improved.

it would also help if there is a big sign where to enter parking because we missed it and had to turn around

i asked the frontdesk officer if we could do early check in even for 15 minutes earlier and they said no, it

arrive early and staff was so accomodating for my request early check in

of grout, the picture looks deceiving than how it is in person, stayed for 2 days, was given an early check in

was easy to do an early check in

their room service is prompt as we experienced a shower door water leakage problem and they fixed it

recommend the gym add disinfectant (sanitizing) wipes

the kids playroom was unkempt

staff amazing ud83dudc4f the kids had their own room and big king in ours

don't forget the nice breakfast and indoor pool

early check in amount is higher than the actual room rates.

i came early at the hotel at 1pm, i knew the check in time would be 2pm

hidden charges, rules behind your door is not followed like allowing late check out and instead of allowing max

around 10am on the day of my reservation and politely asked the receptionist if i can make an early check in

she gave me late check out since i checked in late and she made sure i got everything i needed

security guards, bag helpers, front desk, room service, all did a perfect job, including the buffet room was

strong wifi connection, i had no problems working

breakfast buffet had a lot of choices

booked 3 rooms (6 adults and 3 kids, p900/kid add fee)

exceptional service from the staff at the bar and restaurant at the vertigo pool deck, rooms are large, clean

its homey, its clean, and we got free late check out

ample parking space.

om space exceeded my expectations,place is very clean, staff are very helpful and courteous, parking availability

enjoy interior design this is a good hotel to consider - staff are very nice and accommodating - bar and pool

another thing the wifi connection is so fast

not crowded and food at the pool bar was good

courteous and helpful staff, spick and span, nice facilities, great location, available and safe parking and

upon check in room no tv wifi, phone no dialtone

the kids enjoy the pool and we love the food as well

we love the cafe, the breakfast buffet and the pool amenities

have very commendable, helpful and courteous staff; especially the receptionists, the room service staff jason

the only thing lacking is a playroom for kids

rooms are spacious especially with kids

arrived around 1pm and there was no early check in

our stay was short but ms joy made sure we were comfortable and even accommodated our request for early check

i was able to do early check in at 10 am without charge

like how the staff handled my concern about the early check in request

late check out was also a bonus

com you say for late check out we will be paying 50% of the room rate for walk-in rate, i don't know the walk

like how the property has been very accommodating in our request for adjacent rooms and early check in

needed to pay extra for early check in even im just staying there for a few hours

wifi was reliable

thumbs up for helping me with my wifi

ang hassle dn ng every 3hrs na naglalog out ung wifi

if it wasn't for weak wifi connection in the upper floors, the room would be excellent

best in room service

accessible to malls, restaurants, and a church; guest access to gym is also a good inclusion.

our favorite part was the gym, very clean and fully equipped

the breakfast was excellent, with a wide and delicious selection

very comfy beds, great air con and wonderful breakfast

i enjoy the pool and the sky bar

i don't know what the deposit serve, adults go to hotel not to spoil things

she gave us late check out since we checked in late due to room availability and she made sure we got

check in time at 2:00pm; for early check in additional p200 per hour

extra charge for early check in, also the deposit of 3,000php which was no mentioned in the booking

wifi did not work the next day. robes too small

the pool was spacious enough, water is too cold or maybe it was just rainy during our stay

kids have been enjoying this hotel for a couple of years now specially during easter

request for late check out was granted.

wifi connection

bonus ung buffet breakfast nila free din ung kids na 6yo below, so my kids really enjoyed our breakfast

have a gym

room service was alright

clean, well-appointed room that reminded me of novotel coeur d’orly in paris; the buffet breakfast; and friendly