pools are lovely

kids kept pooping in the main pool, one day was 3x, our last day , so we couldn't enjoy the pool

room was amazing and clean, staff kirsi during our breakfast was amazing

gym is well equipped and generally empty so it was nice

the lobby bar has the best service of all of the bars

suite with pool access was a dream

gabriel from the pool bar area, who without us even asking proactively approached us to offer the entire bar

gabriel from the pool bar area, who without us even asking proactively approached us to offer the entire bar

the staff too were excellent except the bar staff would serve people who came to the bar after you

room service was poor; taste and presentation struggled, and the selection could have been better

the resort was beautiful, as well as the room (preferred club area), pool area, beach etc

loved the casino and dance club shared with secrets

breakfast was extremely good ud83dudc4d

location of the restaurants for breakfast were great

the casino was fun and presidente is the perfect beer for warm weather

was friendly, the food was delicious, the beach itself was the definition of serenity, and the golf course was

however when i got to the resort i learned kids under 12 months are free so i was overcharged for

lunch was the same, breakfast buffet food was cold as well

best thing about the resort was the spa

the pool in front of my room

breakfast was amazing

room service is inexistent

the spa was one of my fav the hydrotherapy was worth it

they wanted to sell us a membership package and have a 90 minutes presentation bs during our breakfast

although there are several restaurants on the property, selections for breakfast and lunch are very limited

pool, beach, color of the sea, frozen marguerita, show of magic, kidsdom, inflable water

pool area was awesome

the gym was well-located and equipped with everything you might need, although towels were unavailable

the show, the food, and the pool

pool, food, beach

helpful staff, incredible swimming pool, food and beverages at its best

pool bar closed at 6 and the other side of the poolbar 6

things like only 1 train was frustrating, waiting a while for breakfast made no sense ( granted after i spoke

at the lobby and the music stopped at midnight every night, which is a little odd for a resort adults only

star hotel, coffee in the main breakfast room is terrible, property is very big, so they have golf cars shuttle

unique feels like vip, the best gym i've ever seen at a resort

there were so many pools, the beach front and the sun rises were amazing, the gym is huge, food was good (see

terrible, no accommodations for family with kids and the elderly in regards to transportation on the property

there were so many pools, the beach front and the sun rises were amazing, the gym is huge, food was good (see

babies pools and water park are amazing, it s a very kid-friendly hotel

the pool was in a excellent location with views to ocean, beautiful

the wifi was really poor

limited room service menu

parking is a bit away

very nice upscale property. they keep it very clean and room service was excellent!

the adult only pool was too silence need some music

instead of maybe opening the bar at the restaurant there until the rain subsides or have umbrellas like it�

room service as expected breakfast took a while but it came hot and when i needed assistance for

room service is very slow

the beach and pool are nice, the sun bed some are broken so you have to check before you lay on or the back

the place was so close to the beach !! and the swimming pool super nice

experience, lovely pool and good location

swimming pool, kitchen. nice common areas. room size and toilet. friendly people and helpful.

it was dirty, doors could not be looked, leaking air-condition, disgusting kitchen and stained sheets

nice little pool with towels provided

i spent many afternoons by the pool, which was clean, quiet, and surrounded by greenery

rooftop pool was especially refreshing and well-maintained, offering a calm place to relax throughout the

near to the beach. the pool is very ok. very kind administrator. breakfast is basic.

swimming pool was refreshing and offered a wonderful place to relax during the day

the breakfast place was nice it's a min from the suite and it was proper

pool was refreshing and had a calm atmosphere that made it easy to unwind

rooftop pool was relaxing and had a calm energy that made it easy to spend hours there.

also, reception gave next to no information on the surrounding area, how to get to the pool or the beach, or

breakfast was great as well as the restaurant location

staff are not friendly, the balcony door was broke and the pool was dirty so we couldn't take a swim

good location and nice pool

pool view is a great pros! beach bar is the center of all the fun! book here.

friendly staff, the room was clean and with a nice pool view !

pool view is a great pros! beach bar is the center of all the fun! book here.

kitchen was very basic, it can be put more effort on what the kitchen has to offer for essentials,

kitchen could be cleaner and noise in the evening from the pub/bar outside the hotel

there are no kitchen utensils or soap

note the room pictures do not actually have their own kitchen

kitchenette needs to be renovated, with a little paint and with a screwdriver you can fix the

breakfast at the balicana was very good, eggs on point, staff really friendly

were missing a laundry rack to dry our swim equipment and towels

the property is very cute, has its own pool and private beach, and offers a full complement of spa services

have very tasty breakfast, clean apartments and friendly team

was not a deal breaker by any means, but i would highly suggest that they add a few kitchen utensils to the

we didn't get offered water or coffee at breakfast and i found them more rude saturday and sunday

i like the idea that they have a dedicated space that is only for adults

the casino has low minimums so you can have fun for a while without spending a fortune

didn't like the fact that the adults only pool doesn't have a bar from inside the pool, that is not comfortable

also wifi was available only in casino

one improvement could be => it would be nice to make the wifi reach every room in the building

the onsite bar and restaurant is amazing

nice garden and bar inside to have a breakfast or a drink

clean, spacious and only 5 minutes to public beach and bars

air con, wifi, hot water all excellent

overall a great experience at this hotel as it matched out vibe being relaxing and for adults only

location is amazing. small hotel and personal. roof pool is great

the day, the rooftop pool was amazing (although some of the tiles are wearing off) with adjacent bar and kitchen

the view from the sky bar and infinity pool overlooking the ocean was simply breathtaking a real highlight

the algae moving towards the shore, the boat experience, snorkeling, and swimming in the natural pools is a must

beach is walking 8 minutes very close, and it is beautiful, i would return without a doubt, the breakfast was

lean big room and good breakfast and excellent wifi

was a guess with a dog and this pet was howling every night we could sleep well also the girl who prepare the

there's also a karaoke bar reasonably close by, and a casino as well

beach bar is amazing and customers can use sunbeads

the room service probably just changed the towels and bedding and since day one we were walking on sand

even the kitchen is in the hotel and food is taken across the streat

the hotel really nice and friendly, he came straight to the reception to greet me - angela the bartender in the

s is vegetarian, they didn t have a lot of veggie options, but they let us heat our food in the kitchen

only thing we didn't like was that the kitchen wasn't fully prepared for people to cook in, it seems that guests

eakhouse) and sumptuori (japanese) - clean and spacious rooms - a lot of activities at the pool (aqua biking,

good food (especially the restaurant el dorado (steakhouse) and sumptuori (japanese) - clean and spacious rooms

nice property, many activities, free wifi

also if you wanted to use the pool bar you could not access directly from pool, you would be required to get

amazing rooms, great views, and nice pool areas as well

dirty sheets, the room is stale, noisy, and the pool can't be used because it has a broken pump

breakfast wasn t included

the apartahotel has very clean rooms , beautiful swimming pool , friendly guests excellent wi fi angie is there

pool, ogi the manager is great, the food

breakfast calm place

the pool is well maintained, however at the time there was some maintenance so the gym wasn t usable

food at breakfast and lunch was delicious

beautiful pool area, quality food (although breakfast was tiny - so i asked for more the next day and that wasn

major but there could have bene more choice at breakfast

wifi was good in my room as well

they should promote more legacy nightclub inside avalon casino, they offer shuttle service from the hotel, is

beach and pool were in excellent shape

so, complimentary room service was not possible

and was giving a room with parking lot view, next to a cleaning room

the gym is also great

room service is a nightmare to get a hold of, you have to call 4-8 times to get someone because it

resort with plenty to keep the kids happy

free room service (use app) from 7a-10pm --cost $$ after that time

the pool closed at 7.

pools

kitchen was good, staff was always there to help

pool area is quiet, clean & enhabits plenty of sun

polite staff, clean and spacious room and was a very quiet area pool was nice too good value for money, highly

comfort of any resort, but gives you more privacy and opportunity to relax, specifically by the pool side

we feel like our own house, we had everything we needed in the house, specially the kitchen

(a tip - to print out breakfast menu, because the lady does not speak in english

food, swimming pool, people , cleaning

nice relaxing pool area and good breakfast

good restaurant, nice pool, clean facilities, nice staff.

noicy sound of the pool pump all day in your room, only stop at 20h

the breakfast was cold and doesn t have much variety

we always felt a bit sick after having the breakfast - the staff from the restaurant weren t nice - the first

waited 2 hours for a pool towel that never appeared, bed was uncomfortable, pillows were lumpy

they didnt have wash cloths, the ac was leaking, there was a hole in the bathroom celling, the pool was dirty

free breakfast, was awful, coffee full of grinds, slow service and the staff never smiled

the room service agent who answered the calls was not

son loved the water park and hibachi

the price in the spa is expensive.

doing some kind of presentation about hyatt membership cause they promised a 100$ voucher for spa services

each area based on where your room is had a pool in that location, not just one or two main pools where everyone

room service tried to accommodate as much as possible but there was a language barrier

that mac book happen pictures of my kids

clean, good food and instalations, hospitality, beach and swimming pool

have small kids, so having a few more kid friendly options like life vests by the pool would have been helpful

beach and the buffet, spacially that they have blue cheese at breakfast and lunch

they had a lot of vendors on the beach and they are quite persistent and will try to go for the kids

wifi very bad

no golf no zip line only the beach

poor in room service

the food is terrible no parking check inn terrible

we pretty much had the same breakfast every day since they put the same options out every day

music) -property showing signs of becoming dated -inconsistant drinks -extremely intermittent wifi median

room service chat could have been better

pool and restaurants

during check out for luggage pickup never came i room was near beach area futherest from lobby, room service

service, especially from the reception - limited hours of the restaurant (1pm to 3pm) and the gym (8am to

the spa service was very good and decently priced

gym open to late 8:00am

the kids area inside could be more equipped.

pet fee was pricey, buffet food quality was just ok but was fine for the price we paid!