wifi was intermittent and lost signal

smaller parking area, although on street parking is available also.

they have secure parking which was nice

both my rooms were very clean and comfortable, breakfast was good

i like the location, very near the casino and facilities, good restaurants, friendly workers

i didn't use the pool and hot tub facilities, but you have to reserve them during check-in

wifi, front parking

all. the food was exceptional. the staff also, and spa ladies nice and cheap treatments (for us)

the equipment of the fitness room was rudimentary, only focused on the pool

parking lot.

the breakfast was delicious and the server was very kind

the included breakfast is good and perfectly balanced: a yoghurt with cereals, toasties or scrambled egg, a

even though the coffee shop where the breakfast is served seems to be managed by the same people, it doesn

i was leaving before breakfast started and they packed a bag for me to take in the morning, which was very

the breakfast is not buffet, but served by a very nice lady and overall good

great breakfast

wifi excellent

wifi was not so good. i had difficulty in communicating as noone knew english.

parking - great thing is it s free

the staff, the breakfast and the room had a safe

the staff were very helpful and prepared breakfast for the last day when we had to leave early in the morning

wifi struggled a bit, had to go to the cafe because it wouldn't reach my room

this location is unbeatable, the best restaurants will be at your doorstep and you'll enjoy free parking on your

-friendly staff -cozy place -great food variety -excellent pool for kids

great food, great view, great staff, perfect location ,and kids loved the swimming pool

excellent to leave directly from your hotel and walk by the water and to restaurants, the breakfast was great

needed was supplied to me with a big smile sparkling clean and very spacious room extremely good breakfast

hotel rooms have all necessary, good shower and confortable beds has a restaurant were breakfast are serve with

parking is limited

comfort and the layout of the hotel, the bar had a fantastic view to the bay and the staff where very

the room was well equipped and very comfortable bed and breakfast and dinner were very good quality

breakfast was pretty good

the very helpful reception staff and the excellent breakfast on offer.

breakfast should be upgraded to the hotel level ( dinner at the restaurant is great)

breakfast and dinner

nice location, but the bungalows were worn, furniture broken, kitchen dirty and really very old, bathroom old

great location and a good breakfast.

the warmest pool was an indoor swimming pool and swim caps were required (for sale at reception

the spa zone is only one word, is at the elevator almost at the entrance of the hotel

location, breakfast, room, all excellent.

was no cutlery or plates at breakfast as there was a rush before we arrived, and one of the waitresses was a

it would be good if the wifi could support work vpn

little parking space. poor breakfast selection (almost everything artificially flavored)

could be better if management upgrade the wifi system with a simple not expensive investment on the device to

free parking by the side of the hotel secured with auto locked fence

we like to eat a lot, the breakfast was super nice and delicious

clean and comfortable hotel in the city centre with free, safe parking and a wonderful breakfast

time there,both of stuff at reception ,they are nice and friendly, the room was big and clean breakfast was good

there seems to be some bar or nightclub nearby, which is not the hotel's problem, but undoubtedly affects

it was good to have a gym, even tho there was very little equipment.

close to restaurants, shopping stores, supermarkets, laundrymat, pharmacies, money exchange houses, etc

is on the smaller side, bug in the bathroom, wifi signal would cut in and out which they said was normal because

the breakfast was varied and the actual dining room is very pleasant

also we needed laundry done while we were staying and the hotel was able to provide laundry service to complete

location with gated parking and friendly staff

breakfast was lovely with good choice never used spa facilities easy access to bus routes & taxis for puerto

wasn't able to do laundry, albeit we had a fairly short stay.

breakfast was excellent

no wifi in room and internet printer was out of ink. breakfast ok but out of basics quite early

wifi bad connection, tried a lot of time didn't work ud83dude12, was a bit disappointed

once again the staff were helpful and friendly and enjoyed the food in the bar

during the day the facilities were good, comfortable bar and good restaurant (lovely daily menu)

old hotel and the facilities improvement weren t that great; the service at the restaurant and bar were poor

parking is a maze in a horror b movie

location, parking, breakfast,

but we couldn't leave the underground parking around 6 am as all the exit gates were locked

amazing breakfast

location situated in puerto montt s mall with a direct access and parking

free parking

breakfast was yummy

breakfast was simple but offered several options

and they have mini golf

nice, cozy, great staff always willing to help, perfect location so close to the costanera, good breakfast with