the sun loungers were in need of replacing around the pool.

the staff were so friendly and helpful and the breakfast was super healthy, fresh and abundant

bad wifi, no hot water during of our stay, however it was fixed just before our departure

the parking for the car was in the yard and very safe

breakfast was included

breakfast was really good, super fresh and abundant

homely and welcoming, great breakfast and super evening meal, lovely hosts

they personally cooked and served breakfast for me the next morning and dedicated time to have a conversation

the parking is quite cramped, not easy getting in and out

the hosts were wonderful, the place was very clean, and free parking

scant room service menu became more so when, upon delivery an hour after ordering, we were informed that

lifts were slow at peak periods. the wifi was often slow.

very comfortable staff friendly rosemary is overworked in the hotel bar and food area she works so hard

the limited opening hours of of cafeteria kitchen (room service )

not to like, except that it was a bit remote from places to eat, and that we had trouble with the wifi

i asked for an early check in but never got a response

laundry, there s laundry service, but it s closed during the weekend

the location is excellent. the pool was large, refreshing and clean.

the day its a challenge to order anything in room service

the pool area is also enjoyable for a quick swim but not the type of pool area that i would spend the

good breakfast, good facilities (including private parking 9 /day), nice bar area, good food, very clean,

excellent breakfast, well designed and furnished rooms, parking garage available

helpful staff, nice bar and gym!

easy to find. good breakfast. reasonable location. good car parking.

there was a bar that was open for drinks and snacks all day, and offered a nice place to relax

close to many restaurants and laundry. rooms were adequate size and comfortable.

very clean. helpful with laundry and a taxi for my friend. actually quiet location in the city.

clean, spartan, has everything for the pilgrim (food, laundry, bed, hot shower)

wasn’t open and the laundry wasn’t available either, so i had to find a

like 5 laundry places and 2 pharmacies around

he also owns a laundry downstairs which j found very clean and economic and easy to use since u cant wakt in

they also have a little bar that has beer and soft drinks

no a.c, no wifi, small breakfast

helpful staff and good wifi connection

- friendly staff - location - wifi was good

poor wifi connections in room.

large bathroom with an equipped hair dryer and wifi connection was pretty good.

location, room ok, wifi

i enjoyed my stay, was able to soak a leg injury in the bathtub and the wifi was excellent

slow wifi.

great staff. nice big and clean room. very good breakfast. in front of a fish restaurant.

at breakfast were not very friendly, and did not offer attentive service

parking can be a problem even though there is no other business on the narrow lane but we were able

good breakfast

breakfast was excellent.very good room for price,excellent meals at the restaurant.

the wifi wasnt the best.

location was perfect, bedroom was modern and very clean, wifi worked well

great wifi. close to centre. excellent service. the pilgrim museum is well worth a visit.

modern hotel, central location, reasonable price, wifi printer, helpful staff

wifi very good

wifi was not very good in our room (102) and we only managed to connect 1 device

wifi in the room was intermittent.

dark rooms, old furniture, slow wifi in the room

the building wifi was poor - it's my only complaint

the wifi was decent too

are going to bring back kitchen utensils/plates etc, removed for covid, soon - this will be very welcome

couldn't get the wifi to work.

wifi was fast

you can hear the noise & voice from next room as well as the living room (entrance & kitchen area)

we enjoyed having the kitchen facilities and the fresh fruit and tea provided were very much appreciated

breakfast reasonable (something hot would have been nice in light of the weather) but a reasonable

it was clean, comfortable, and we enjoyed a great breakfast

a little noisy and no laundry service

nice hotel, right beside the old town of santiago. good breakfast. near bus stop to airport

lovely kids playground right at the front

fabulous healthy breakfast

amazing welcome and a lovely breakfast

the coffee s cakes and breakfast was super impressive

garden/ pool area is beautiful and relaxing, quiet

the wonderful breakfast and attentive staff

wifi was unstable sometimes

they even were able to help with laundry which was so great after a lot of mud on the camino

location and early check in

great location, good wifi, friendly staff

everything was excellent, except the wifi didn't work

comfort + good wifi to work

it was perfect, the hotel was amazing, and the breakfast was terrific!

no breakfast

wifi was adequate however, i could not work the tv, way too complicated and i consider myself tech

wifi is dreadful.

was overall small, door didn't close properly, i always had to make sure twice it's fully closed, wifi was not

location is as close as it gets to the sites. rooms were comfortable, good wifi, helpful staff.

thankfully, that was set up well, but we didn't have wifi to use, so it was complicated to check in, and we

great location, friendly staff, toiletries were provided, good wifi.

comfortable bed, a smart tv that works, good wifi, nice thoughtful amenities, and helpful friendly staff

the room was clean and ok and not issues with the wifi or hot water

location. proper good spanish bar next door

wifi not so good.

you check in at the bar and walk across the street to apartment style rooms

thought that the rooms would be above the bar with some special features and with the same feeling of the bar

sun trap garden, laundry service and very helpful staff

good price, clean facilities, microwave and sink, refrigerator, a place to wash and dry laundry

wifi disconnected frequently. women's wc was on a different floor from bedroom.

great kitchen and laundry facilities and a nice garden area out the back

location, very clean, professional staff, great wifi, nice bathrooms and great garden

room service was really cool

room service tasted horrible

friendly and helpful staff, good wifi, rooms are spotless and absolutely charming 24h taxi spot right in front

also, it was strange that there was an entire coffee bar that never opened

lovely room; comfortable bed; shower bar helpful to prevent falling while getting into and out of shower;

superb location. very clean and bed really comfortable - easy checkin on line and late check out

wifi a tad slow, but that is common in the old city

breakfast looked good although we did not try it this time

friendly and helpful stuff - the relaxed atmosphere - the good choice at breakfast - and i had a great view from

location, clean, early check in, accommodating, great service

bar could be open during the day, and is not

- great location (also close to a laundry place) - very comfortable - very clean

be nice to have english news channel on tv wifi was not the best in room 402 but excellent at

everything was great. if i had to be picky i d say the wifi is weak in the fifth floor.

they provide laundry and really take care of any support you need

it didn t appear to have room service but that s fairly standard in small santiago hotels

few minor hiccups with things like linens and laundry i sent out, but the front desk staff was very responsive

it has a spa area for rent which was lovely and a little bar area

the trail), room was extremely quiet, beautiful view, comfortable bed and great hot shower, the spa was excellent

my massage and time in the spa were so restorative after walking the camino

loved the spa after walking the camino. it was perfect.

there was nothing i did not like. nice spa facility if you wanted it.

the staff were quite helpful with storing bags, a bike, and laundry

can be noisy during weekend due to the bar nearby. ear plugs do the job just fine : )

was loud noise outside my window for hours, not apparently coming from a local bar but more of a hang out for

and contemporary), a common area with coffee- and tea-making facilities, a very reasonable laundry service for

the party went on until 4am in the morning at the bar down below it was a nightmare

the free wifi, and provision of a tablet, was appreciated, as were the umbrellas

wifi didn t work on 3 rd floor and we had an attick room that was a bit hot - there was an ac

pet friendly

weak wifi

the tv has no access to the internet, and the channel list is limited, if you are travelling with kids, this is

wifi on the top floor was intermittent & could perhaps do with a range booster

if you want a bar packed with people and many options, then go somewhere else

no bar but we got over it as there are plenty bars near.

lack of a bar or restaurant on site limits options.

would be nice to have a small bar area

i arrived late and they left the keys in a bar near by :)

the early check in was a plus

no bar and no atmosphere

garden, bar and cafe

had to phone spanish number for assistance & waited in a bar next door

good size room and close to coin laundry

convenience of location. next to a laundry

the coffee bar attached was very nice in the morning

wifi not working well for my room

good cafe bar

wifi wasn t working

wifi was iffy in our room area

the wifi didn t work in the room, only downstairs in the entrance

the bedroom was really clean with hairdryer, tv, wifi and two windows toward santiago cathedral

wifi, good location, standard room was very spacious and of good quality and clean

both room and bathroom lovely and clean. excellent breakfast

cleanliness :) my flight was delayed and they left me a key at the reception + allowed me to do a late check

the room is clean and the shower is amazing and free breakfast is included

nice selection of cafes, grocery stores and self serve laundry nearby

great kids facilities

loved the gym, the hall area is nice

room service and gym facilities were fantastic!

the hotel has a gym (24 hours), and a swimming pool with a spa and steam room, opening hours 0700-2200)

spacious rooms and very comfortable beds great covered parking and ev charging short walk to historic

services mentioned (food room service) were not complete/accurately stated

wifi doesn t work in my room and was never repaired

the shower curtain may need to be sent to the laundry room too

inside a residential business complex, we could take advantage of bars, shops, bakery, deli and laundry station

very good, wifi is super fast, in complex area that support by many store, the room is super

staff works at the bar and they wouldn’t call a taxi for me to go to the airport, and i couldn’t take the

convenient to have cafe & bar in the premises

basic but clean rooms with the bonus of a bar downstairs serving good priced beer and an extensive menu of

camino friendly staff, nice bar & restaurant, cosy & warm room.

is in the bar of the hotel and you pay for whaever you choose

hotel,nice friendly staff especially the bar man,nice food nice and clean plus good bus service right

staff are great food lovely great dinner room and good views from breakfast room service very good and they

free parking an added plus

free parking, good restaurant, clean and comfortable. would stay here again.

very tight parking space for my rental.

the receptionist was friendly but the rest of the staff in the restaurant and the bar was a little cold towards

located above busy street with loud bar across the street

dinner but that s because just a few people are working and they serve the dinner and the bar areas

food and waiter in restaurant could have been better. no wifi in rooms.

man and lady serving in the bar were great

this property was booked we were under the impression it had a cafeteria and bar and room service

the room was comfortable & had room service which was lucky

this property was booked we were under the impression it had a cafeteria and bar and room service

secure parking rooms clean convenient for us on our trip.

big bathroom. safe parking.