friendly staff, clean room, wide variety for a delicious breakfast.

at one point there were 13 kids in it

youth soccer tournament, kids will be kids!

especially with kids

the amenities like the gym, laundry and the pool are exceptional as well

i’m a gym rat and this one is okay for such places

they had a shuttle, an amazing breakfast, nice pool and great gym

we were also with young kids so thank you for coming to pick us up

added bonus was the laundry facilities

comfortable king sized bed and a decent gym

friendly staffs bar is near by

free shuttle to airport

nice room, nice restaurant and great pool!

early check in is a

was treated like family by the bar staff

it also had peloton bikes - however it appeared that the internet was too slow in the gym area for the classes to stream properly

the in-house bar is a big plus staffed by an excellent crew

so, i hit the bar in the hotel - there is an excellent wine list and appetizer option - so i was content

there was a bar and live music on the premises.

breakfast for $5 was ud83dude0b delicious

they also have a mini mart that you can buy stuff at, a laundry room too that was very useful for me since i didn't wanna bring dirty clothes

only thing i didn’t like was having to get an appointment to use the pool, understandably so due to covid, but with the very nice beach in walking distance it didn’t

pool is tiny but clean

free movie rental, laundry facilities and they're parking rate is only 13 dollars a day,lowest one compare to other

laundry facilities to do own laundry of needed

laundry facility was inadequate, i

staff at counter were amazing and accommodated our every need including early check in, linking accor membership, providing information on local sights

super early check in at 7am for an extra $16 includes breakfast - well worth it

get an early check in and late check out which also helps if you need to

friendly staff. bar staff was awesome.

early check in, staff very helpful, room reasonable.

would have liked a toaster in the kitchenette.

time i stayed at this hotel, had a very nice room, was allowed an early check in

great location but not oceanfront. friendly staff. bar cool.

hip, and small boutique experience, with a great bar and staff (thank you david at pool bar!)

the food from the poolside bar was cold and subpar

no daily service to rooms, no laundry facilities

no laundry available

at the outside bar could be a bit better but staff, room and everything was really great

have a bar at the pool with food service

the hotel is family friendly, full kitchen with all the suplies, great great great

also wish there was a small step stool provided to assist my kids when they are using the bathroom sink, the counter was a little too high for them to use

we had laundry on our floor but not in our suite

i didn’t realise there was a laundry on the same floor

we had a really early flight into honolulu and they were amazing at accommodating us for an early check in as soon

had a problem with buying a box of detergent in the laundry area

access to pool. coffee in room and lobby not too good. also dislike powdered coffee creamers!

beach towels and laundry room are a plus

laundry on site, microwave and good wifi, right near shops and the lagoon

the staff was very nice and assisted us with everything from early check in to providing towls.

we loved the beach and the pool. the grounds are beautiful.

the fact the hotel does not have a laundry on site for visitors.

the room was very clean and had free wifi

wifi is great, no issues at all throughout the entire resort

our kids had a blast there

we had paid for full room service but what we got was hallways littered with rubbish and dirty towels

there was lots of things kids could do. pool, beach ect

we traveled with a two year old, our rooms were extremely comfortable, had all the kitchen amenities and were nice and spacious, perfect for any family vacation

room service not available, although housekeeping & bellhop come into your room

really like our room with kitchenette and laundry

really like our room with kitchenette and laundry

we are family if 4 (2 adult 2 kids- 4 and 1 years) and our accomodation was spot on

and fell in hotel pool area

close proximity and easy access to everything the resort has to offer- multiple pools, beach, restaurants, shopping, convenience stores

everyone was helpful room was well equipped including fridge and microwave quality gym

no bar or restaurant so could not eat/drink there gladys at reception was fantastic however

pool area was a bit small bu when you have amazing beaches in a short walk you kind of shouldnt be

free breakfast. hot tub, laundry accessibility.

the pool level had a variety of things for the kids and adults to keep entertained

slow wifi!

room was spacious even with two kids and two adults

the room service qr code wasn't working so i couldn't order room service easily

we were afforded complimentary early check in

the breakfast was great

the pool was clean

kitchenette and lots of luggage space

too noisy at night with people around the pool.

*laundry/washer n dryer was both not working for 3 days *couldn't get parking spots *if you have

the pool

from registration, valet, housekeeping, breakfast staff, and pool everyone was polite and helpful

the pool was never too crowded and the omelet station in the breakfast buffet was top notch

buffet style breakfast with made to order omelets, very clean, friendly staff, roomy suites, nice bar and pool area on the 4th floor

entertainment system and wifi were hit and miss

kids loved the pool, breakfast was awesome and made the mornings easier

t happen all the time but when we went down to the pool, somebody was sitting there with the car running in the car exhaust came over the wall and

superior service! comfortable bed. clean room. fully stocked kitchen amenities.

great having laundry facilities on site

late check out was very accommodating

didn't use the pool but walked to the beach which is a 15min walk with little kids, but probably faster without

the bathroom was a little dated and small, pool is quite small best for kids only.

it also has a gym which seemed quite small

did room service, or even when in the pool they would deliver food, instead their focus was the bar that was attached

early check in

the elevator to the gym and ice machine were difficult to get to as well

pool and spa was great

and spa area is amazing

family of 6 ate breakfast in the restaurant every morning for a week tim and ping looked after us every making sure

for such a large complex the laundry is small and there seemed to be a lineup a lot of the time

the service & the swimming pool

pool was more of a wading pool and hot tub, minor detail.

fantastic hotel room, amazing friendly service, early check in no problem.

kids playing in the the hot tub

the pool could of been bigger

we had a view of the lounge pool + some of the beach

it says that they pick up laundry if we give them at 6am at the front desk, turns out you have to take it and bring it back

room was cleaned every day and exceptionally fast - all cleaning done by the room service by noon time and in most cases during breakfast hours

the wifi was fast, and very useable for remote work

pool view was great but vent system made it noisy

st), pool, elevators

the pool is not heated.

laundry on site is handy, as is the pool

the property is clean, has a pool onsite

german bar tender

place is awesome if you are staying with kids

rooms are big enough kids running around, kitchen has all of basics so we cooked many meals in here and saved a lot of

early check in was a game changer.

location -perfect. self laundry. kids swimming pool.

comfortable bed, laundry, cleanliness, vintage decor

only thing l can think of is the pool

staff were happy to provide us with what we asked for, including early check in

the room was spacious and pretty decent views as well as a full kitchen with a large fridge which kept our leftovers ready for the next day

the staff helped us with an early check in, which was very much appreciated.

the staff is responsive to room service requests, and the room itself is no-frills and charming and pretty adequate

had laundry

pool with the furniture was amazing for relaxing, staff were all so friendly and accomodating,

had a nice pool bar with nice snacks and swing seats

loved the open bar and the beautiful surroundings with all the tropical plants

room was a decent size for our family of two adults and two young kids

bar is really cool and enjoyed the live music/djs they would have during the evening

they losted laylow as having free breakfast but its just a $20credit towards breakfast

the gym facilities are everything you need, bare bones but the essentials

breakfast wasn't included

beautiful hotel, breakfast à la carte included

restaurant was pricey but it had a great bar and outside private seating area elevated above the street so we felt it was worth it for lunch

in the middle of all the action laundry available on site

short walk to beach; clean room and bathroom; no odors in room; comfortable bed; quiet; reliable wifi; large room for 1 person; clean linen; good water pressure; good a/c

wifi never worked

sher/dryer on site in a different room), etc

cheap laundry option in house is available too

we had been away from home nearly two weeks, it was wonderful to discover the on site laundry room

nice facilities, especially the pool, kids can play there and make friends

very good gym

only 2 washers were working in the laundry room so it took longer to wash that i’d have liked.

the cocktails at the poolside bar were amazing!

the gym is really nice

wouldn’t give us early check in

they also have a nice salt water pool + hot tub right behind the bar that you should check out

pool, gym, coffee shop, pool bar, staff, room, location

they did the early check in and late check out free for us

our room was a great size with good amenities in the kitchen and laundry

the little kitchen was perfect

outdoor pool/spa and bar area was all really nice and added another element to our stay

kitchen was adequate

hotel could really do with a bar so that you can enjoy a drink if you dont want to venture out

no outdoor area to sit no laundry facilities.

laundry was offered next door in a coin laundromat

service, facilitated an early check in, provided beach paraphernalia to make life a bit

no laundry facilities. not fun packing dirty clothes.

breakfast menu was very limited.

on site laundry

having access to (paid) laundry facilities was a huge bonus

receptionists were very friendly and helpful, laundry onsite was a plus

value for money, early check in, friendly and helpful staff, updated room and the location was

the rooms are clean, have everything you need, laundry facilities, free beach gear to use the staff are amazing, we were checked in at 8am as we

pool area basic, but has a shallow area which is good for kids

at the 3rd floor there is laundry and the washing is 3

great location two blocks from the duke statue. love the roof top pool.

the roof top pool was pretty amazing too

also, the mini-kitchen was very helpful to have and the laundry was useful, plus the cleaning staff was really friendly

the staff are friendly and helpful and there are also laundry facilities

nice room, comfortable bed, ac, balcony, laundry room, close to waikiki beach, friendly stuff

hotel has a small pool and some beach lounges to enjoy sunshine if you are not fancy of the beach

they did have a kitchenette, microwave, oven/stove, which was pretty cool

enjoyed our balcony and kitchen

location for the kids is great and the pool is lovely

too many kids at the pool splashing around

excellent service (staff were all very friendly to the kids)

good services, fitness room h24, good breakfast

machine location was poor the one on our floor was malfunctioning not enough area around pool no breakfast options

if i ever come back to hawaii, i would like to stay at the hilton waikiki beach resort and spa again

friendly and helpful staff, facilities were reasonable, kids loved the crazy golf course, location was okay, 5 mins walk from the beach and main shops

pool was warm

more kids stuff to do

the in-house laundry is very practical

wifi really sucks . i used up my cellular data cuz the wifi broke during my stay.

i feel the pool areas could be a lot better and more inviting. maybe adding a slide for the kids

the double beds are perfect for kids or one adult, 2 adults do not fit in one double bed

there should be laundry detergent included with room, the facility loves to nickel and dime everything

hotel was under strike and there was no room service on the last day or parking valet although we paid for it