the pool is cold the spa has no employies

the pool is covered which was a surprise but actually a bonus as were protected from the sun

entire gym needs to be remodeled and new equipment is a must, as the entire equipment is outdated and some

pool and gym good juices for breakfast

pool and gym good juices for breakfast

the breakfast is far from standard

lots of traffic noise. breakfast a bit limited in choice.

breakfast started rather late

i liked the thin pillows. early breakfast,

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

good value and close to the airport. breakfast was provided as was an airport shuttle.

the comfortable room, and the breakfast where fantastic.

easy check in. great breakfast. good value.

breakfast ud83cudf73 it s good

the breakfast was really nice. had a big variety of dishes to choose from.

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

breakfast is fine, but with more variety it will be more attractive.

was according to what you expect from a good hotel; complimentary shuttle service from the airport, professional staff at the desk and a clean and spacious hotel

secure parking without height restrictions

breakfast very good

going to the covered parking lot is a maze,you have to ask several times how to return to the fron

the pool is very nice, the only one in toluca that i know of.

only swimming pool in toluca. kind people.

its time for them to open the pool and restaurant. the food wasn´t good

restorán and pool are closed

the breakfast from the menu gave very generous portions

everyone was very nice and helpfully breakfast was delicious

breakfast time and no 24-hour room service

the breakfast very delicious, and workers very friendly, they make me feel like i'm home

well this needs some improvement we went down for breakfast at 9:30 and everything was gone

let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast

large comfortable bed, good-sized room. convenient car parking.

location + parking lot in basement +

had to pay 30 pesos for milk to have in my coffee at breakfast

friendly staff, clean facility, breakfast, parking

save parking deck inside the hotel building good wifi

breakfast was only a few type of scrumbled eggs and fruits

plus there's room service for both food and alcoholic drinks

the mexican style breakfast was delicious

was great, breakfast, facilities, location

breakfast, gym, location, staff, comfortable beds

breakfast was good staff was really nice and helpful hotel was clean

staff was nice and light breakfast was part of the room price

enjoyed the pool table

the regular coffee that sits on the counter by the two doors to enter/ exit the kitchen area

the breakfast buffet in the morning was excellent

the room was very comfortable, the lobby has a living room area with a tv , pool table ,bar etc

breakfast was okay

gym was restricted to 1 person at a time, no issues there, however hotel staff did complain on the

breakfast buffet was excellent

brilliant location. good breakfast. panda express nearby...

good gym and breakfast

there was always hot water, breakfast on point and always in time

breakfast was really good. and they have enough veraity of foods

the breakfast menu could use some improvement, add more choices.

service needs to improve, they lack the staff to attend breakfast

location, breakfast , personal, rooms

all was very nice and the breakfast tasty

the breakfast was great and huge

accommodating and provides there best customer service, from my airport pick up, to the fo and room service

we love the pool the location works great for us when we visit family in the area

hotel have pool

the breakfast was really not the best menu

the gym is open 24/7 also very good

the breakfast buffet is great and we ordered fries from room service and that was tasty too

ordered room service twice and both tines there were problems

breakfast buffet and rooftop swimming pool

hotel has nice gym and pool on top level and good executive lounge on 9th floor

tadeo at the bar

great beds/ gym/ nearby restaurants/ 24 hr service

room service food is not so great and could definitely be improved

the only thing that could be improved is the room service food

room service was amazing, layout of room was perfect, with large bathrooms and a great soaker tub

everything great location heated pool

pool wasn’t heated properly this time also can be a bit difficult to get a uber the entrance is

gym, rooms , pool, jakuzi, breakfast, view

pool and gym a nice plus

hotel is modern , but due to covid, everything was closed, the bar , the gym, the restaurant, yet i was charged

- very poor gym with broken machines, hence

ii liked the space and cleanliness. it is recommended to put vents/fans in the gym downstairs.

receptionist was very nice, very helpful.( forgot to ask her name) free laundry.

small suggestion, but i would have liked a coffee maker in room, instead of having to wait for room service to deliver or get dressed to go to dining to pick up a cup

enjoyed the rooftop dining and room service

the day we arrived we ordered room service from a very limited menu

room service was slow, and the food was cold and not very good

staff is friendly all the time, the snack bar is very thoughtful i d come

basic breakfast and every day the same

at night it gets loud because they have a bar in the hotel

gs, fruits, juice, coffee), for two days there was loud music

love the breakfast, location at the roof top and the great service

is a bar in the rooftop and they play music until 3 a

the continental breakfast was limited, and the treadmills in the gym did not function.

gym is tiny, breakfast not included, relatively few facilities for 4*hotel.

gym upstairs, breakfast is great

gym room is on construction

bed comfort, shower, gym