amenities: features include 24-hour room service, a coffee shop, and free wifi

basement is good if you are coming with kids because it has less rush and more spacious

room size for suite was excellent and we had a comfortable stay with 3 kids+ 1

i would recommend this hotel especially now days when the kids are not allowed to accompany to enter to the

early check in accommodated. just 4 mins walk to haram

has a great work space and gym for women

location, clean & breakfast good.

to the masjid alharam - hearing the adhan and prayers from the room - ideal for families with kids - good

not safe for the kids to cross over

room service people are exceptionally good specially mr

the spa was good experience too, very relaxing

the health spa was a catastrophe, gym is terrible and poorly maintained

neat and clean room with a continental breakfast and ideal for kids.

experience including early check in, breakfast, upgrade to gold breakfast next day, provide hospitality of coffee

no any kitchen facilities inside the suite which is essential for families with kids

wifi is strong in the lobby, but weak in the room

wifi is a little weak

no room service available, when asked they told me within 2 weeks will be available

excellent location. near to haram. shuttle service is good staffs are friendly.

a very good hotel located close to haram with a 24 hours shuttle service to haram which takes only 5 minutes

check in and this was difficult and annoying since i am travelling as family and there were kids with me

an early check in but had to wait 2hours in the lobby after doing the umrah

they didn’t hesitate to grant us an early check in and a late check out though their high occupancy rate

early check in and relaxed check out

very close to alharam, very very clean, the room was tiddy with services, wifi, and staff were very very

room service very poor

is near to haram they have shuttle servicer for every prayer place is very neat and clean and next time will

parking fee.

shuttle dropped really far

the coffee shop was helpful. the room menu was great (5750). the lobby. the laundry .

stay at le meridien, from check in process to bus shuttle

although we were dependent on the shuttle service, it was always available and very prompt

they forgot to give us welcome drinks and then later on sent it to our room with additional complimentary cakes

on one occasion shuttle was very late .

shuttle is always available and within 3-5 mins it leaves and another bus is available then

supper friendly staff and checkin they upgrade our view and give advice as it’s our first umra breakfast

room service was quick and efficient, and the on-site restaurant offered great food with good

is very close to haram, 5 min walk, liked hotel and room decoration, too many elevators, room service is ok for

very nice staff who arranged a (very) early check in hotel is clean and very close to haram.

room came with everything we needed including generous wifi

room service was horrible, no wifi was available in the room

location parking price rooms cleaness

nice location at a throw away price . room service could b better

no wifi no sound proof between rooms and doors

were excellent, spacious, had wash basin , lift service was excellent available all the times, parking was always