the pool looked inviting but mid winter we could try it

having the kitchenette and bathroom made this perfect for our family

had problems with the wifi, maybe to do with too many users at peak holiday time.

friendly staff. good location. bbq, pool, gym and outdoor area was really good.

parking was very good, right in front of doorway

the room was lovely and there was a grill and kitchen facilities so that you could cook if you had supplies

spa self cleans all night which is noisy

vale bar & restaurant - food was delicious and beautifully presented

gorgeous location and views. outstanding restaurant. easy, shaded parking right outside room.

than a couple of nights a bigger fridge would help we stayed for seven nights and found the small bar fridge

amazing stay the hotel was the room service was fast n friendly food was 5 star quality tasted amazing spa bath

beds are comfy and spa bath is so relaxing thank you

was clean good air con room service quick staff very friendly great

spa and a comfortable bed

ants in the kitchen, some fly spray would be great

had the best room, really cool kitchen and little seating area, was handy for cheese and wine browsing

free wifi & the rooms were incredible huge with a queen & single

the kitchenette had everything we needed, including the plunger coffee pot

easy off road parking

location, the apartment was well set up with a kitchen and place to cook, good size fridge was a plus so you

one of the things we appreciated most was how well-equipped it was the kitchen had all the basics we needed

kitchen utilities, spoons didn t work, kitchen stuff was dirty

fridge was leaking, water puddles all over the kitchen

it s not always easy to find places that are both pet-friendly and so thoughtfully set up, so this really

kitchen sink was in a awkward position to wash dishes

the kids were impressed by this

20-degree day :-( there are no microwaves in the family room which make it quite a challenge with kids

charge for room service to be brought to room

sized rooms with everything we needed as a family with 2 kids

there were stains on kitchen cupboards and there weren't enough cups and plates in room for four people had to

bar staff in venue underneath were rather friendly though

wifi worked really well

there is also room service which also isn't advertised

bed was very comfortable and the room service was excellent

great location, clean room with comfortable bed.. good room service

the bar and cinema area so nice also

kids loved heated pool

pools and water park plus beer garden and movies were great

minor- but kitchen sink plug leaked in accommodation

wifi was terrible

had laundry on premises

no kitchen facilities, but again, was a cheap room so weren t expecting more than we got

don't like the fact there is no dedicated parking for people who have booked accommodation

wifi was spotty

the bar and restaurant

happy to have got parking within

my only real criticism is the lack of wifi

parking almost at yor door

parking aplenty

door from the bedroom/living room/kitchen was a sliding door and gave no privacy as there was a big gap either

location, lovely food and bar area.

were private & easy to access away from the pub, room was great, parking was great & staff were friendly

there was nowhere to do laundry, and a 15 min walk to the tram station.

parking is free but it's not private so all peoples can take place

there is copious parking

free wifi and carpark expensive

room was a good size but very tired was quite noisey during the day as we were right beside the laundry shute

beach view class and style gym

wifi went down

pool and spa was lovely and warm- with great view

its very convenient to have wifi, chromecast built in, an alarm clock and a wireless charger

also, the wifi code was not given, you had to ask reception for it

great location and view, reliable wifi and comfy bed. staff helpful and friendly.

, mood lighting , cosy spa for 2 regional wines comfortable bed nice amenities and lovely staff very friendly

no wifi

location, the staff were great, room great, car parking great,

had no room service and only saw staff members that were cleaning rooms and they quickly turned away off

wifi access was poor - our only disappointment

good number of power points for the electronic gear to charge up, good wifi and 4g signal

good free wifi

making facilities and microwave, the microwave was a common equipment located in the common laundry

leaking tape in kitchen room 25

well, everything except wifi - which i d rate as terrible because it just didn t work at all

location. great having the bistro, bar & bottle shop so close.

free bottled water, great wifi, even a biscuit for your cuppa,

great laundry and kitchen

bit tricky to find and no parking at front of venue where you booked in

staff were very nice! kids enjoyed the pool!

kids like the pool

kids enjoyed the pool and the spa in our family room. it was good it had mini laundrymat.

room gets a tidy up each day - i stayed 4 days. very good wifi and i could open the window.

kids loved the pool. room was cleaned every day with clean linen etc left for us.

had ground floor, back room - quiet, could do laundry - lovely walk to waterfront restaurants.

they provided information on arrival saying they will not provide room service due to covid19

should have to ask , should be a given or advertised when booking there is no room

washing/machine drier from downstairs laundry was vibrating our room so loud you could not hear the tv

such lovely staff, very clean, nice and cold pool and an all round amazing stay!

easy access and parking. clean and comfortable.

the pool was super clean and lovely

the pool was lovely.

the pool, easy parking

very clean no problems with parking

great valve for money and long term parking options are amazing

ph. not working. wifi for internet not working.

wifi was poor especially for multiple devices

laundry facilities were great

parking was a little awkward.

excellent kitchen facilities

location, the decor, the beds were so comfortable, the kitchen and how it had so much in it, size of

can enter from the parking area so i had to use the main entrance

excellent, well-equipped kitchen

the kitchen was well equipped

need tissues in the rooms and the pool was a little cold.

location and room price spa and car parking

breakfast delivered to room night prior was plentiful & good selection

rooms where great, love the open room and kids loved the spa.

parking

the cleaners had missed the shower cleaning and washing machine laundry powder dispenser which was clogged but

week when you are staying more than a few days microwave in the room would be a great addition no laundry

was recently renovated with new bathroom and kitchen

two bedrooms were good for the kids, and i really enjoyed the ceiling fans in the bedrooms

the big tv was great & the wifi worked really well

the room was great for five. kids had a blast, perfect kitchen area. clean.

and clean and quiet, on site parking, friendly helpful staff

the towels had the smell of laundry that were put away while still damp.

guest laundry was not available at the time but a laundry was available at the shopping centre which is

put the fridge and stove on to use it and wipe up water from fridge on the floor, the pans in the kitchen are

a four night stay, my wife was out right alongside the laundry and maintenace room, as well as just above the

the convenience of having the supermarket across the road and laundry etc

the kids loved it

the room service was great and the breakfast was delicious

i would be good if the bar fridge water was complementary

kids running up and down hallway the second night

the hotels is looking to wow the guests beyond belief then a free mini bar will do it, otherwise there is nothing

nice rooms and pool bar area on level 6

the dinner restaurant didn't cater for kids

it was good to have a covered pool for the kids to have a swim

we left to go and find a laundry mat as soon as we had checked in arriving home after 9pm

no dishwashing liquid, and the self laundry room.

wasn't good, i was in one of the rooms above the pool

helpful and friendly staff location upgraded to exec room shared kitchen & laundry

pool

on arrival, there were dirty and wet cleaning rags on the kitchen counter

own hotel pool would have been nice, but 2 excellent very clean pools only a

guests are permitted to use the pool at the chiffley hotel just steps away

that reception was open 24 hours, room service was the same and they had a on site restaurant

there is a playground right across the hotel, which was perfect for the kids

laundry access was in motel next door. as weather wasn't good - this was inconvenient.

room service is excellent & the pool was much appreciated at this time of the year

only slight negative was no wifi in rooms but they are working on it, and although we were working from home

our kids love the pool

pool area was quite busy, and there weren t enough chairs to accommodate everyone

gym was a little lacking but not too bad

it was also very difficult to figure out if and how we ordered room service so we ended up ordering on doordash

friendly staff friendly room clean had a pool and gym was actually a good vibrant vibe if i was going to complain

day coffee, light bar snacks available

the rooms are beautiful the pool was lovely the staff are fabulous, we stayed three nights and it was truly a

the wifi did not work in our room.

bed was comfy, bedding was warm short disctance to a lovely playground for the kids

one guest a few doors down still used the laundry dryers after 1am even though it was required that 10pm was

i have kids and they didn't need to see any of that

wifi didn't work too well

com seemed to have caused confusion with our pet travelling with us

i had to reset the wifi password on my laptop every time. otherwise it would not reconnect.

untes modern kitchen, washer dryer combo, big tv

awesome staff rhonda and peter

wifi was also good

clean room, beautiful view to the city, pool, rooftop, lobby with a nice restaurant and a really good location

location, the openness and size of the room, the very comfortable bed, the pool, room service

great location, clean, comfy rooms. amazing room service and restaurant on site.

great little gym with good

would have liked an option in room service for the boring budget beef or chicken burger or club sandwich with

parking good

bed comfy close to golf club where we had an engagement

could've won a meat tray in the bar raffles. ud83eudd23ud83dude05

is at the bar on the first floor of the building

couldn t get the wifi to work after many attempts

staff, delicious breakfast especially chocolate croissants, comfortable seating, comfy bed,

children were not impressed, not many activity options for kids in the hotel

flowers and rose petals and a beautiful card, the rooms were sanitized with so much detail we were blown away

our 5 year old son absolutely loved it, and the staff were so great with kids

house movies were to expensive & for what the rooms cost i think free wifi in rooms should be available

staff down at the bar, good wifi, great location downtown, fridge in the room

beautiful verandahs, excellent bar and dinner menu

a nice heritage vibe, you may be bothered by the night events like live music downstairs in the bar but i saw

a major downside however is that they lie about free wifi

only thing i can say is that i think that the room could've had a kettle & bar fridge, as was dying for my coffee

brand new very clean excellent gym and breakfast facilities overall awesome

a takeout breakfast for us when we had an early day tour, check in and check out was easy, wifi was good, and

particularly impressed with how new and well resourced the gym was in comparison to other hotels

loved everything about this hotel, it s quiet, the staff are so friendly, great room service

laundry room was a boost and breakfast menu was excellent and reasonably priced for the quality

pool and spa and the walk to the pool in the basement was cool, really comfortable beds, all the

excellent amenities including indoor gym and lap pool

location with a beautiful courtyard to keep the kids busy

apartment with full kitchen, living room, separate bedroom and bathroom + desk alcove

they kindly upgraded us to a studio with a little kitchen and laundry facilities, ie washing machine and dryer

i know there was one in the gym

need to look at changing from thechnogym equipment it s a horrible brand poorly made life fitness is the

the bar was a nice cosy place to relax with great cocktails, wine list and delicious food

lovely pool, well appointed gym

put a clock in the pool area

thing bad i could say is the parking is a bit awkward, and if it was windy the smoking area smell wafts into

wifi, not even able to watch tv

the parking needs to renovation

needed blankets for kids beds

just the parking as it takes me a few go to park within the line so i am not occupying the next parking

wifi no problem and all for a reasonable price

dining & kitchen on the room floor..homie main floor public lounges etc. laundry area

good complementary wifi

proximity to the city, breakfast was great ,

wonderful facilities with a clean and modern communal kitchen

it was warm & convenient & we loved that we could book a two room suite with a kitchenette

easy parking and transport links

location is great close to the city plus there is an awesome gin bar across the road

excellent location and wonderful staff. free parking was a bonus.

we had to ask for the wifi password, it wasn t given to us when we checked in

the gin fizz cocktail was super tasty and the bar staff

the gym equipped and pool very nice, sauna could have been hotter

pool could have been a bit warmer, better selection on the menu for room service

one of us used the gym for running on the treadmill

great swimming pool to swim

nothing, i just havent got a chance to see the pool. so no comment on that ..

room good hairdryer nice coffee machine, shower is great, beautiful pool, excellent gym, fridge in the

the facilities were good too, nice gym and pool

- no spa in pool area

facilities amazing . staff next level friendly gym and pool the best

good part- you could use the laundry facilities for free but unfortunately the drying part wasn t working so

safe and secure, great key system, restaurant downstairs, pool, robes and towels, great bed, and room service

above the thai restaurant, which unfortunately meant the room had a very strong smell of thai kitchen

we came back and got the spa suite and it was definitely worth the money

hotel, but it seems to be a very nice restaurant, and their opening hours is fantastic (they do room service)

wifi quality, chromecast accessibility didn t work - staff couldn t fix and didn t appear to

kitchen closed before check out time

you're in the bar and the kitchen is open all the smell going to your clothes

maybe more visuals on what is around the place and how things work like how to do room service and where facilities

paying extra for wifi after first 24 hours was a disappointment

not open on sunday night breakfast expensive and almost cold, tasty though

struggled to connect to wifi. no big deal.

50pm when menu stated kitchen was open till later:( but was able to get a serve of wings and applepie which was

apart from breakfast the kitchen was closed for lunch, dinner and room service

loved that it was so spacious with its own lounge room

were friendly and helpful in everyway they had lots of family activities from the games room to kids events like

room service was excellent and the breakfast buffet was to die for

the pool and gym good cleaners and lots of towels would tell friends about this place.

clean ,bright and nice restaurant and bar with fair prices

have liked laundry facilities - if i had stayed much longer i would have run out of clean clothes

spa bath. generous sized room. balcony. a/c .comfy bed. divine pillows

this week, i booked 2 ns in executive suite with spa bath

good wifi

lack of kitchen amenities, there was no toaster for breakfast

needs a community kitchen for those unable to leave building for food

centrally located and well managed. breakfast was excellent.

also a very good breakfast, self-service laundry and gym

facilities onsite to do laundry was also convenient

bar and restaurant on first floor as well as gym and laundry facilities on 2nd floor

breakfast was great and they also have given me a free bottle of wine and an upgraded me to a city

it was a little noisy on the streets, can t be helped but wasn t great for kids

eg laptop i did not ask but were there laundry facilities eg wash tube,washing machine and

no laundry facility!

for travellers as follows, advantages: city center disadvantages: no facilities like a laundry , small rooms

kids running around in the hall way till very late

working girl was telling at reception and he that the place was a brothel and he hired out young kids

dirty windows. curtains and blinds. no shamp or cond no cloth at kitchen sink

amyl nitrate cannisters, hidden under the mattress and in between the cushions on the couch the kids found

facilities are just simple, the shower was very nice plenty hot water came, surprisingly a little kitchen there

only downside was the wifi only occasionally worked in our room, although in fairness to the hotel it does say

breakfast and wifi included was a real bonus

good gym

facilities include free breakfast, wifi, fitness and laundry facility

the fact that they offered so many facilities inc gym, laundry, 24/7 coffee and a bar was just so switched on

the fact that they offered so many facilities inc gym, laundry, 24/7 coffee and a bar was just so switched on

room service - especially kids meals - were fabulous

pillows were a little soft & laundry times were a little impractical for my needs.

i think my room was near a big laundry so for one of the three nights there was an hour or so of mechanical

location super helpful staff especially when looking for something to eat after room service had finished 2 hour

to pay for wifi

room... beds couch and spa great indooor pool

great location. clean, and very comfy beds. great gym and pool and sauna

kids limited dining menu

loft room great. staff exceptional. pld world charm. breakfast good selection.

loved how the indoor pool/spa area were open

staff was very friendly, in reception, room service, also in restaurant

wifi was very slow and at times didn t work

pillows doesn't make a lick of difference when you can't heat up your food in your room and the kitchen refuses

breakfast was included but i ordered room service and when i pais my bill it went included

love staff at the bar & restaurant

kids shouting and fighting until 3

a great stay room was amazing, clean and beds so comfortable, staff where great restaurant and bar staff where

would like to be able to order room service on a sunday evenin.

no 24/7 room service.

wifi was very slow .

to reception from room noone answered, had to go down and check withe reception staff to fix the wifi

location, nice view from room comfortable bed good wifi, good gym bags delivered to room as we had left them

bathroom supplies and spa size were fantastic

staff were fantastic on arrival :) our room was amazing and room service was fantastic :)

had a lovely relaxing stay with a wonderful breakfast and room service dinner the spa bath was amazing and we

wifi not stable.

costs are so high and coming into the staff back entrance with dirty laundry and stores to enter the lift area

comfortable and good sized room/suite. good wifi. location suited me.

guest laundry facilities were available, which is a bonus for me

wifi kept dropping out

they provided me with a voucher as my partner and i just got engaged, to use in their bar

$25 a day for wifi is exhorbitant

i found that the room service for food was average and food was cold when it came to the room

extra towels, decent shower rose and water pressure, great view, quiet, nice indoor and outdoor bar areas

enjoyed the pool, the room was very nice and the breakfast was great, the staff were very friendly and i also

difficulty with wifi, had to keep reconnecting every 20 minutes or so

was modern, spacious rooms, great spa and gym

information on what was happening at the casino would have been good.

the only thing would be the room service menu, there were not enough options

up mini bar at checkout still waiting to see an account and deposit payment returned to my

kids loved the swimming pool it was 1

used gym and pool which had everything you need, even pool toys

i also ordered room service and the meal was delicious

clean and friendly staff , love the rooms comfortable beds i could sleep on all dayud83dude01 room service was

pool, and gym, and location is great!

was too hard from valet and concierge to reception, restaurant staff and room service

noticed you could use the gym when i left you should make this information easyto see as it looked really good

we ordered room service after the game, and it was great quality

my kids and husband did not enjoy themselves when they went over

swimming pool, we didn't realise we could use the pool in the next generation gym

expectations ud83dudc95from the warm welcome to the dining and bar staff, 11 out of 10 for customer service

wifi connected to tv but. it capable of playing netflix or anything else

to check us in and one of the restaurant staff was rude when i wanted a dessert and said that the kitchen was

loved that the kids got to eat for free as well, lovely meals

at the pub was bland and took waay too long - good service let down by ordinary kitchen staff

bike hire, free laundry, cute balcony, fun arty room

location, modern design, roof balcony, laundry, walking distance to free city bus, parking in garage with lift

location, nice rooms, free wifi

because of covid-19 we didn t get any room service for our 3 days stay

we liked the guest balcony on level 2 and the free laundry facilities in the basement