customer service, laundry was available, microwave, refrigerator, everything was and price was very reasonable

pet friendly.. we have a service dog

location was good. staff was friendly. they allow pets.

it was pet friendly...

language barrier with wifi

room service and cleaning of the hallways

the bar staff.

no amenities service after 5pm, no weekend laundry service

i didn t like the extra $75.00 pet charge. my fault for not looking into it.

nice gym

breakfast in the am had good options

wifi is spotty

load kids / families running up and down the halls at night - loud tv at night.

the kids were disappointed and upset

the kids were disappointed and upset

the bar closed at 11pm. wasn't a big deal but just something to keep in mind to have open later.

it didn’t make a big difference to us, but it surely would have when we were traveling with our kids

the laundry machine app doesn t work for non american phone numbers.

room (with one caveat), great facilities (gym, pool and 24 hour starbucks), strong wifi, good parking, very

second time staying. this time with a pet. very nice, open and roomy. everyone is wonderful.

was no room service

pool courtyard area, comfortable bed

pool is great

the room service was unavailable when i called to place an order

the bar the food at restaurant everything was inside

everything: clean, newness, amenities, location, breakfast

an unpleasant smell , and on tuesday night i saw a woman who might be homeless was in the hotel parking lot and

the gym and the room

gym didn t have good equipment, could use a pulley machine to offer more exercise

my belongings were taken out of my room and put in the laundry room. i couldn't get another room

my sister enjoyed the fitness room and worked out each morning before breakfast

loud kids

safe feeling. big parking lot. clean

rat in parking lot

left too early to enjoy the breakfast but check-in, check-out, and my entire stay was fabulous.

they charged me 35$, i’m assuming for early check in

swimming pool not working

laundry to hi. everything else is ok.aybe next time bottom floor. wish the pool was open.

you pay for the wifi, and it is only good for one device!management was rude as well.

having to pay for wifi seemed odd for this day and age

the room smelled like stale smoke and dirty laundry

very quiet and the breakfast was ok it was healthy

we had no room service and breakfast was not ready at appointed time on leave date.

they had free breakfasts, vending machines and a laundry room for guess to use

matter how many times requested, we did not get room service

the breakfast was good and the location was convenient.

comfortable, helpful staff and good breakfast!

equipment in the gym was broke expect free weights and eliptical - there was missing smaller

is no microwave at the breakfast hall

friendly staff , very clean and quiet . good breakfast .

always send my mom and kids here and when i tell you it s always clean and the customer service is outstanding

parking in the protected basement/parking garage was a plus

the free breakfast, kickback, soda and drinks and friendly staff

you get 3 free drink tickets and fountain drinks for the kids

it might be a good idea for the housekeepers and laundry personell wear hair nets while working

didn t like that there was loud music playing and kids creaming and running up and down the halls

this was perfect for me, my best friend and our kids

allowed late check out without an issue

there is no breakfast service. there is no laundry machine.

the 2 bars connected take all of the parking

in all rooms, no microwave, bad shower control know, only one shower towel for 2 adults, just petty

wifi was spotty, there was no phone in the room

television and wifi didn t work

very dirty. wifi very slow.no clean beds or sheets

despite the room is non-smoking, the smells of cigarette was so strong to the point i had trouble falling asleep

good customer service, easy parking and clean room

welcome by the reception was excellent . i just wish they can improve their breakfast

breakfast was great loved everything

the breakfast could have been a lot better

breakfast was not out at 6:30am a couple of the days and sometimes only juice and toast

disappointed me is that i came back to the hotel with groceries only to find the stove in the kitchenette was

i liked that there were laundry facilities available

it was very convenient to have the kitchenette

love they have smoking and pets allowed

although i was in a smoking room

wonderful outdoor lounge area off the bar makes for a great night at the hotel and for those who want to

pool was a bit small.

minor issue with wifi connectivity was quickly resolved by staff that remained professional the whole time

the bed was lovely, the walk in shower with the seat was nice and room service was prompt.

was not aware that there was a dance competition for kids at the convention center

we love it but there s no help so no restaurant only sandwiches and the bar is closed

would be cool to be able to have your pet stay with you

they only cleaned only 3 times out of 8 days with,kids

the wifi signal

breakfast or cafe small swimming pool staff did not respond to request for lost items after