location, free parking

said it was included breakfast and it was not even continental it was only fruit every body was complaining,

poor,this is my first time that i see a hotel offering breakfast or lunch like very very poor

someone was even cooking breakfast outside the room

the breakfast was very poor! at least they could have offered some eggs and toast.

pool bar is excellent (2 for 1 happy hour from 1:00 to 2:00) and steps from the sand

my suite with kitchen and balcony with ocean view.

the floor was wet all the time they did gave us an upgraded in the room since i mentioned my kids have asthma

laundry is right across the street

wifi and the tv worked great

the wifi was not working properly

we were able to hang out down on the beach and the kids were feet away in the pool

wifi in the studio room was strong signal and consistent

convenient location, very clean, good breakfast, friendly staff and reasonable priced.

kids and adult pool was the same, our room smelled like cigarettes upon entering, even the valet

breakfast was very good, safe parking a plus, location convenient

location and how they had 2 pools, one for families and the other for just adults, there breakfast, and they

box didn t work and bathroom sink didn t drain: 3: finally stayed with no hot water and no wifi

location was great, the pool area was very good, the breakfast buffet was more than adequate

full breakfast included in the price

wifi was bad, off and on

noise from the street and the kids pool, giant blowers, activities, horrid bands on beach was blaring and

great suites! great service kids had a blast on the kids pool area

was very large, it was actually more than a room as it had a private bedroom, two bathrooms, a kitchen with a

great suites! great service kids had a blast on the kids pool area

the swimming pools are great for the kids and family

the pool & location

bar in property who s patrons took our pool tables and chairs left messes used our pool to wash

room next to the parking lot was sometimes noisy; but i had asked for a room with no stairs which is what i got

the pool bar always seemed to be closed

pool area, loud drunk people, noise from the street, wifi did not work , no fridge or

no parking

any of the hotel s amenities or rules, they didn t say anything besides my room number and parking voucher

it s clean, it s close to the malecon, it has a big parking lot, and has a magnificent view.

beautiful pool area. room was clean and well appointed

parking is in another street, and you have to cross a road in construction to get to the

the best part for us was the kid pool

they kept on telling us that the laundry was behind and could not keep up with towel demand therefore there

the kids pool

hotel has problems with humidity, the second basement/ parking lot is full of water and smells horrible, also

amenities (pool + gym) were fairly small, but luckily we were there when it wasn't too busy so it didn't feel

but well managed hotel, good wifi, good parking lot

parking, elevator

little bit dirty, the parking was under construction so there was man working and the price i think it was

parking lot

but well managed hotel, good wifi, good parking lot

guest cannot eat poolside and must eat in designated eating areas far from the pool

to not have to worry about how much any of the food or drink costs; you simply belly up to the bar and place

pool was not heated and food was prohibited poolside

during the december 24 celebration there were many people at the bar without face protection for covid19

larger swimming pool with slide for kids was not heated

patios, swimming pool and bar were super clean and in good condition

the prices at the bar were too high ( no happy hour) so there was no social gatherings at the

parking lot across the street

upgraded room was beautiful but paid alot of money for an upgrade and the bed was much better bar staff were

valet parking and the front desk were great and helpful

6 tables at the pool many ppl just had the personal things on the side of the pool no service for drinks or

the pool was so cold you couldn't go in it

the location the pool

kitchen washcloth or not replaced (as a hotel norm) when i threw it on floor and no dish drying

pool hours could be expanded, starts at 9am

good breakfast included

breakfast was average

the breakfast was very good. the location also very good.

breakfast not too many options

location, the hotel set up, cleanliness, breakfast

there is no beach access from the pool area

thank you very much to the front desk and housekeeping and pool service

pool service and bar were terrible

they have room service and dining inside

also payment was a bit complicated as wifi was not always working well for the credit cards machines to work

the poor wifi signal in pool area

you couldn t sit in the sofas chairs at the lobby where the bar was if you weren t buying nothing from the

swimming pool, restaurant

wifi, even though it states they have it

was to much people at the hotel mostly alot off kids and it was a bit loud but other then that it was a great

great room very big (famely junior suite) , beach and pool were good , parking great,

location was great, the parking area was great, the hotel staff was great

looked into 3rd floor of parking garage only 6 feet away

the pool.

furniture looks old hotel needs more upgrades, kitchen needs more things to prepare meals

they did provide a bar table and 2 chairs in response but the mood was set

lack of cooking utensils and basic kitchen equipment and utensils

the late hours in the pool. minisplits were very good and kept everything cool.

wifi did not work

found a bag full of garbage in the kitchen. no clean floors in some areas.

two horrid small dirty sofas dirty swimming pool not recommend at all

nice pool area with bar

liked the pool was fun for my girls,water was clean and we were most of the time in the pool,the food at

great location on nice beach, great pool area, lots of good restaurants in close proximity.

internet was rally bad not even conection on wifi they wanted to charge me an

towels for pool area

water in pool was hot..

room was some sort of near to the gym and you could hear loud noises from the people and moving equipment at

the pool is wonderful-equivalent to a roof pool

it has a lot of free parking which is nice to have

the bar drinks were good, but menu variety for dinner could improve

the pool is too small

breakfast was suitable

fabulous view and right on the beach. lovely infinity pool

the hotel was clean and there were a lot of families with young kids.

the music and overly-amplified mc/hype-man voice from the sparsely-populated pool party was really obnoxious

each night by the small pool and hot tub, there is an area where guests usually congregate to socialize and

secure parking

staff, parking directly outside room door, no credit cards or debit machine working, manager requesting

friendly staff and secure parking right outside my room. restaurants close

parking was

no elevator,weak wifi

the cleaning lady left the door of my room open after the cleaning, and i realized because their wifi sometimes

t like that the hot tub never worked on unit 63 and the hot water was little to none also the pool didn t

condos with a smallish pool in a somewhat isolated location

the pool was small but perfect for this location

that was pet friendly

we didn't need the kitchen but it had all appliances

we truly enjoyed our stay and having a delicious breakfast every morning (with the all-inclusive package)

was no mini bar or water left in the room and room service was over at 10:30 pm so if u wanted or needed anything

for breakfast was a little troublesome me because of not enough space at the restaurant and the wait

did not like the sofa bed , too uncomfortable for adults bot ok for kids

refrigerator in my room, or even coffee by the coffee station in my room instead of ordering thru room service

breakfast space was very disorganized, there was no food, and all the tables were dirty and not

visited this property the day before booking to ensure they had an onsite restaurant with room service and was

pool is a mess

breakfast and bed.

the breakfast was not the greatest since items were not replenished constantly

s supposed to be adults only and there was a couple with a baby

pool down. beds. music playing

there is a little pool inside to enjoy with a waaterwall

location restaurants, bar, and pool in lobby were awesome

no kids, no crying or yelling of kids. relaxing,nice pool to hang out at.

the parking lot is small

hole building was a mess no locks in the bathroom or bedroom ,the floors on the pool were crack no maintenance

didn t have clean towels we had to go buy some they also charged us extra to sit up from by the pool to see

the elevator was out and with small kids and a stroller it was a challenge getting up and

friendly, nice pool, excellent laundry service, secure parking, good value.

pool had broken flooring hurt myself a bit

the fact that i had to request clean towels as room service only left me 1

nice ppl who are on vacation stay there with their kids

a beach front location where kids can just walk in the beach

the infinity pool in front of the beach was nice.

it had a fully equipped kitchen, spacious dining room with nice dining room table and chairs, and a good size

building, not clean , bathroom not flushed well, room smells , no restaurant and bar , the picture on the ad

wifi kept having issues and the tv wouldn't work without the wifi but the staff took care of it

like more veggies on the breakfast

but other than that the hotel is great, it has 24hr surveillance in the parking lot, the rooms are nice and

pool was dirty and closed early

a bit disappointed the pool was not available on saturday

the pool was a bit small and full of kids.

it s very quietthe parking is excellent and we love that it s within walking distance to the galleria mall

close to 15d and it has excellent parking

as we have a pet we get a room that is not quite the best

location quite and pet friendly. some staff spoke english and they where all friendly.

looks new. easy to find, great parking, good food. i will stay here again!

breakfast was great..great seevice

breakfast buffet is pretty expensive for the menu being offered, the elevators are in pathetic

great location only 7 min away from malecon, clean room, amazing pool and excellent staff.

another think i didn't like was in the restaurant and bar can't pay in cash, you had to pay with card

the breakfast included in our stay was very limited, i asked for extra tortillas and waiter said no, i

the breakfast buffet can improve

the pool and jacuzzi were clean and the whole personnel from the hotel was very kind

beach access. excellent breakfast. convenient access to parking area. pet friendly!!!

it is pet friendly with a charge of 350 pesos for his stay

room service delivered a pizza from their kitchen in a box

the pool is intimate and the hotel has great views of the water

pool had a beautiful view, i liked the white and wood look too

refreshing pool

the view from the rooms, pool and lounging area is

the pool closed too early

there are common areas to enjoy, including a rooftop terrace, a 2nd floor terrace, a kitchen, and a lounge

our room, the bathroom and the communal areas and kitchen were very clean and there is filtered water, tea and

nice pool on patio off plata dos -- it's small but very clean and a perfect temperature

center rooftop pool great restaurants on the plaza a 5min walk the staff were wonderful wifi

to old historical center rooftop pool great restaurants on the plaza a 5min walk the staff were wonderful wifi

pool could have been warmer, too

wifi using front door key code expensive

wifi didn t work very good in the room

the pool is small but great to cool off in the mornings or afternoons

the food is very good, but the bar is even better, cocktails are delicious and everything is very affordable

lot of noise people shouting, a restaurant bar in the middle of the hotel where you hear pans blenders laughing

the pool, while very small is an excellent cold plunge from the daily activities

the bar makes really good drinks

small parking lot. the room was very small. hard for two people to move around.

swimming pool, bar and lounge area located on the roof giving stunning views over the city and perfectly located

bar has great view

had a maid, lili, who cleaned the room perfectly, when we went for breakfast every day

ordered a drink to be delivered to pool side and it never showed up

the restaurant serves delicious food and the bar serves great drinks, both alcoholic and non-alcoholic drinks

i opened a tab to get drinks up to pool bar tender said he d be by every 20 min, never came to check on us

infinity pool overlooking the ocean

infinity pool, food and drinks and location

love the view from the pool to the ocean , everything was super clean and staff super helpful

the room: the kitchen had an empty space where the stove should have been and instead gave us a tiny hot plate

down on the malecon and zona dorada,ud83dudcaf worked out just as planned has a kitchen cooked some home style

there was minimal hot water, the molding fell off the door when we opened it, the kitchen was not supplied very

as the restaurant wasn t accessible to order unless we went right into it to order even for room service as

also, there is a nice restaurant at the golf course club house with great food as well ( restaurant la paloma

the bed was too hard. the entrance to the pool needs a hand rail.

the pool overlooking the ocean is beautiful . the food (specifically the steak) was excellent!

while we were there on a monday and none of the activities were open the barefoot bar looks like a fun addition

couldn't use pool, no tv's or wifi.