dinner at bar was excellent

location and shuttle to the airport, loved sitting in the bar area and having a drink

professional and very informative of their duties , which made our late night reservation with kids and dogs so carefree and stress free

breakfast was very good, kids liked the pancakes the most.

the restaurant was closed, but the bar had food. the burger was good.

no room service...

it s very close to the airport and the shuttle goes every 15mins

breakfast eggs were not good at all. wifi slow

very nice and clean facility. excellent breakfast!

appreciated the late check out option

proximity to airport, room size and style, airport shuttle

was after hours for shuttle so hotel sent us a complimentary lyft to pick us up from the hotel

the shuttle was timely, the room was clean and quiet, and there was complimentary bag storage before

they have a pool table and bar which is very neat

great location, clean and the pool was open.

laundry room constantly broken and no refund

towels and linen. wake up your provider/laundry

they give me a room next to the laundry so i could strangle smell the laundry detergent in my room also the refrigerator making

laundry soap dispenser takes your money, front desk tells you to call the number on the machine

i liked that there was coin laundry offered. we were able to park fairly close to the building.

easily accessible the breakfast was awesome. staff was superb. overall a great experience

location was a plus. although the hotel was dated, it was clean, good breakfast too.

breakfast exceeded my expectations

the morning breakfast was amazing, and was available for 3 hours

terrible, especially when you have two kids

the restaurant the friendly staff late check out

have to ask staff for kitchen utensils, which i did not do for my short stay

room had everything we needed- large refrigerator, kitchen, hot water and nice bed.

the kitchen and coffee

laundry room is a big plus, again also clean

staff, clean, up to date, complete tiny kitchen with dishes, pots, etc

pool was out of service

water would not go down the drain and would pool in the shower even after only a couple minutes

ice machine and pool working.

the ac was broken. the pool wasnt open

they late check out but was denied. your able to check in late!

it's a good hotel, there's a nice architecture, pool and gym

no room service compared to other hotels around the area

excellent gym

balcony with furniture. housekeeping to come daily and take room service items.

easy check-in, the kids loved the pool.

the parking was free, but the parking lot didn't feel safe.

one of the biggest selling points is that they do not charge extra for parking

didn't like how 8 of the parking spaces in great locations were not fit to park in because of the large amount of birds that

parking area was smaller than i expected

plenty of parking

crowded happy hour, kids

kids playing on the elevators

great stay. super friendly and helpful staff. clean rooms! good breakfast and dinner too!

the breakfast could be improved

the swimming pool is a hit for the kids or a place for relaxing

the property was dirty the pool was closed no breakfast

we had an accessible room, but it was behind the pool, so you couldn't really park close to it and the parking spaces closest to it were not

the pool was also clean and kept

the room was pretty clean and the laundry facilities worked great

nice clean pool laundry on site

laundry services were not working

it had alot of room for my kids to play

the pool spa was also warm and relaxing

the pool was nice but disappointed the hot tub wasn't hot

the breakfast is good and the location is very

the pool wasn't too cleana

a night or two to stay, the motel is very clean the staff is just awesome and even as a swimming pool

shower was never steady 219 or 223 not sure probably both wifi was dog tvs could be cooler pool was closed no gym can’t stay with door

limited on towels ,pool closes early

very small pool

i followed hotel procedure of asking for extra time (ie late check out) and was given 30 min

the front desk staff was very friendly and took us to the laundry room and handed us a stack of sheets and 2 top covers but no blankets

early check in.

laundry service. tv size. comfortable. location

i am disabled and i had laundry in the dryer (which doesn't work very well) and was moving as fast as i could

i must have been allergic to something in their laundry as i started to itch as soon as i got into bed

welcoming evening clerk, to use the laundry facilities wasn't exorbitantly priced, and

the price for the laundry washer and dryer (singular not plural) was steep

pool was broken, couldn’t walk outside without being harassed from all the guys hanging out

only that i wish the swimming pool had been open during our stay!

the wifi doesn't work on computers

but has balcony,wow and when checking out after paying they front desk gentleman told me i made a room service charge which they made clear they have no room service and parking charges of 25

staff, very good wifi and modern hotel

food and bars within walking distance

there was a big loud pool party when i arrived but mellowed out after 6

there was one couple in the pool and my three kids and it was overly crowded

the bar closed at 10 which was a bummer

guest laundry available for a ridiculously low price

the rooms were very nice, the gym was great (kinda warm, but just made

very clean. great breakfast. great service. very friendly staff.

great location. i was pleasantly surprised by the breakfast!

fully stocked kitchen suite

the room was very large with full functional kitchen including full sized refrigerator

loved the heated pool so did my kids, breakfast was great

was friendly, they had continental breakfast and happy hour

we ordered in room service and it came promptly and was hot and delicious

excellent food in room service. i loved that they still had their pool open during covid-19.

always love the rooftop hot tub and heated pool with the austin skyline overhead so pretty

at several points during my workout in the gym there were unsupervised kids

excellent room friendly staff great amenities

i loved being able to use the gym and pool and the pool bar was excellent

view, location. shower head; staff very nice and helpful; room service available

loved the gym and pool, rooms were very clean

loud guests, young kids drunk in the hall, making noise and disturbing others. unable to rest.

pool and patio were perfect to cool off from the austin heat!

lots and lots of parking at the hotel

young man at the bar on friday night

we liked the smart tv, the comfort of the bed and sofa. on site laundry wax aw some.

if the bar and restaurant are not busy, they will close early.

nice bar and restaurant on site

the pool was

facility, amazing indoor pool & hot tub, love the location in the adorable town of grapevine,

staff were very nice and the bar staff at the restaurant were very helpful

my wife and three kids, two boys and girl

maybe a sun room over the pool area?