having the pool was fantastic after a long flight for my young grandchildren.

garden and friendliness of owner. shuttle service.

wifi would have been handy, the cost of using their internet was a little pricey.

wifi keeps cutting off and on and the plugs for tv were unreacheable

loved the outdoor area for children having long term parking for 5 days was a real bonus

clean comfortable room, had everything we needed, good car parking

is my go to place if i need to get to the airport early, free parking for up to 10 days is included

also the free parking for long haul

my family of 6 & excellent value for money for quick stop before intl flight next morning & kids loved the free

spa bath

room service charges are very high as they charge $5 for inhouse prepared meals as delivery

swimming pool closed

spa was boarded up with planks of wood and broken garden furniture

unsafe for kids as they are old and keep folding, need to be

website shows a pool and spa but there was just a overgrown area

awesome kids play room

super place for kids

breakfast and the follow up about our complaint

no room service menu in room (arrived late)

dinner wasn t as good as the bar snacks but the offered us couple tart drinks as compensation so can t

our 2bedroom apartment had a kitchenette, separate bedrooms and a very spacious bathroom with a spa bath it

useful kitchen facilities, large bathroom

bed very comfortable, loved the spa tub

we arrived before check in but were able to use the free guest laundry facilities before check in which was

and the mini kitchen facilities perfect for self caterong - if you choose

there was a kitchen but almost nothing in there. no plates knives forks or anything.

it is quite literally falling apart. no working kitchen facilities, only a microwave.

the lights in the loo and kitchenette didn't work.

pretty decent in evey way except the kitchen

no where in kitchen area to boil kettle, had to do it on the floor

the extra touches of lollies bar and popcorn station was a great idea and much appreciated

loved the 24/7 gym and pool access

with us and she was warmly welcomed too, which was a refreshing change from many other so-called 'pet-friendly

the fact that they have room service was excellent and we could order everything including breakfast to our

the bar and food was a bit of a let down.

room was beautiful and cozy for us and kids and there was no hidden costs

a bar fridge stocked for those late flights , when u arrive.

it was pet friendly

lovely staff (special mention to their nice driver) and great facilities (common kitchen and guest lounge)

and clean with free parking while you're away

guest laundry easy to use and fair priced.

proximity to airport and shuttle bus

i noted: * room service via phone

whilst no washing machine in the room, there was a guest laundry and ironing area for all to share

room service daily

was to close to kitchen staff entrance we could hear the door opening and closing and trolleys of glasses or

has a gym and a pool

good location, great to have a pool and a bar.

nice pool and a great restaurant called the runway

close to airport bar and restaurant comfortable room

the room carpet was so dirty and they have flees in the room. room service not good

have free shuttle yellow bus from and to airport

fact that the guest laundry only allowed coins, not everyone carries cash, let alone coins

excellent value with bonus of car parking

wifi didn t work on our phones and ipads but everything else was lovely and the staff as well

size of room. shuttle bus, laundry

n gym were great, dinner and the service was amazing

great location, very comfortable bed, and loved room service via the mobile robot delivery.

not far from airport. rooms were clean and the kids loved the pool (reason why we booked here).

a senior citizen i find it very hard to get out of the pool - almost stops me from enjoying this

a highlight was the breakfast included with the accommodation the buffet selection was just right

wifi is unstable at night

are very friendly rooms clean and tidy will definitely stay again breakfast looked nice but didn't have it will

clean and comfortable. great breakfast

the breakfast was something really good to have before leaving for a long flight too

food was good and i appreciated no additional room service charge

going to have a meal at restaurant but asked for room service wedges for a late lunch, they took over 50mins

free shuttle to the airport wifi

swimming pool was not useable and kids were a little disappointed about that, they should take that off their

the meals were delicious and they were happy to provide room service- which was excellent

room service out of hours would be helpful at a hotel but i accept this is a budget option

loved the lounge area with a kids play area

have to change the laundry coin.

the rooms had everything they needed, very comfortable and wifi was a bonus

day time staff were ourltstanding and the laundry facilities were an added bonus for us

large room. plenty of parking . easy access to motorway. close to airport and friendly staff.

tidy, lovely owners, open and spacious room, with good little kitchen

kitchen, had a cooktop and a microwave with a sink fridge etc

kitchen facility was odd but functional to remote didn't work, possibly flat batteries

very comfortable beds and it was grrat having a joining room for the kids

good parking

bed was great to sleep in, daily room service is a nice touch

kids complained about the noise that the traffic made in the busy road behind the property

location was good - nice to be across the street from a golf course.

cute outdoor area with a umbrella table and chairs -the staff were very friendly and helpful -parking was very

room was clean, well maintained facilities, strong wifi and walking distance to town

t need to pay bond as long as i had a debit card for them to keep on file (they copied it) - wifi is great -

there was no kitchen sink to wash our plates and also no lock to the bathroom

there was also netflix and wifi was strong

to use the bathroom water to fill the kettle up, being maori we do not mix kitchen and bathroom

good laundry and internet facilities were available to use in the hotel.

whole watermelon in my room and was extra hot weather so the pool was perfect, it also kept the kids

the wifi was seamless, trouble free and very easy to use. staff were friendly and helpful.

always friendly staff and the bonus of the pool and spa for the kids is great

clean and tidy. unlimited wifi

we had a down stairs room,and it was very noisy,unsure if there is a bar near by but people partying loudly

here before gone backwards house wine run out beer old kids running thru restraunt rooms not very clean very

asked for rooms to be connected & had 1 baby & 2 kids we were put on 2nd floor would have preferred ground floor

no kitchen

laundry room was quite untidy

everything was perfect for us. kids had there own space and we really enjoyed our sleep

particularly in bathroom was dated and parking spaces quite cramped but that's just being

spa bath in the room we had (#15) which was fantastic

also unable to use the guest laundry before 1pm, even than found it different to use as a lady was using it to

great parking

had a kitchen i could use to make a proper meal; it was very comfortable and new; the staff was very kind

kitchen facilities greatly appreciated

aircon in unit was great too, and it even had a full kitchen

the shower was really good and the use of the kitchen space

sometimes the wifi was cutting out

some sort of kitchenette or stove would be nice- especially in the larger rooms.

no curtain on the kitchen window which let light into the room in the morning.

extra blanket and pillow wardrobe mini kitchen sky and wifi available private

good location and designated onsite parking was appreciated

area was good for us and we had our own parking space which was good

i didn't go for a swim in the pool

the parking was a little tight and tricky, but we got there in the end!

spa was blutiful and unit was very clean and tidy.

the location, friendly staff and parking made this a very convenient place to stay.

spa bath for me was the highlight as i loved and needed it for my body and would recommend it to

super well equipped kitchen

loved the central kitchen for breakfast & coffee

well equipped kitchen

quiet excellent facilities in the room & great staff a nice cafe nearby - world kitchen

the wifi was not the best

spacious enough for the kids to have their own space upstairs to watch tv and give adults space to chat

not enough free wifi.

private parking available quiet and space away from busy home life

it was very handy to the shops and motorway.. great parking

liked that it is close to the motorway, big enough for a family of 4, laundry was cheap

parking is a little tight

there is plenty of parking

was a little odd that there was kitchen stuff (cutlery, fridge, kettle and microwave), but no sink except in

excellent laundry facilities

clean nice kitchen

should be more food for the room service

breakfast and the two evenings we ate at the restaurant were exceptional, including all the

love the tidiness of the rooms.comfortable bed.and all the necessities we needed in the kitchen

like the room service ud83dude15 the room i stayed in didn t had enough milk for my morning coffee

loved our lunch, room service and breakfast

stayed in the gallery suite 8th-26th dec then the twin bureau 26th to 31st dec and from the room service, to

the free wifi wasn t high speed, any movie was $9, had to pay a $100 bond because i used my visa

an my 2 children stayed here for 3 nights in a gallery suite, kids loved it, we felt safe, was handy to motorway

cool walk around the basin, the pool was fun. room service food was mean

kids enjoyed the pool on a super hot

additionally, the cafe downstairs has great breakfast options and amazing coffee

the place was clean and had excellent wifi excellent security

i didn t use the cafe bar much but it looked like a good menu and good quality

best service, my room is always in amazing condition, tidy and clean, love that there is sky tv, wifi is fast,

bathroom and little bit of the kitchen flooded because the piece holding the shower head was loose and didn't

the wifi was weak

it was so lovely, clean with all the kitchen facilities and air con

good parking, friendly staff service (reception), very comfortable bed

pet friendly and amazing staff. clean motel room and exactly what we needed.

close to the one tree hill park, the environment is good complete kitchen utensils

great swimming pool great service at front desk quite room

handy location, good parking, very friendly staff, free wifi worked well.

was great to be in a back ground level unit which had disability parking which was very

great bathroom though we didn't use the spa bath

kids had a swim in the pool

good offstreet parking

room on first or second floor could have suited our age group better and better room service.

coffee, tea, sugar and, milk was supplied but not drinking chocolate, for us big kids at heart ;) would have

staff enough parking, clean modern had everything you need for couple of nights

the guest laundry was temporary out of services and he helped us with our laundry, both wash and dry

kitchen had all the necessities

greetings on arrival, very clean and tidy, patron generously assisted with extra we required for parking

thank you for accomodating our request for a seperate room for the kids, much appreciated

wifi connection was bad and slow in the bedroom no wifi.

laundry services available

gym when i went down to use on the monday i couldn't get in, the reception said the manager was

maybe room service could have been a bit quicker.

breakfast was only average.

and friendly staff from reception to bar and restaurant, beautifully clean room, will appointed

rooms are great and the laundry room was very useful

would be nice to have a spa or a swimming pool onsite

we also liked having breakfast downstairs and hanging out at the bar before going to a concert

didn't realise i had to pay extra for car parking, there was rubbish and laundry in the hallways that was not

room staff were very helpful and understood my situation. excellent fresh breakfast.

good little kids play area

good location, quiet neighborhood and spacious room with comfortable beds and kitchenette.

everything ok only the room service is not available after 12pm

the parking was very tight and not enough parking spaces.

the wifi was bad really slow.

liked the place and will stay there again staff excellent and assist in my case travelling with kids

own spa for the room was good

floor and shower were very slippery, had a bath and went to use the robes there were like tiny kids robes -

can't wait to go back when the spa and rooftop bar open

gym facility, lights, breakfast and the entrance door are great

rooms are a reasonable size and quick wifi

were cob webs all over the house, the wifi were not stable and not working most of the time

location, parking, family room, all the essentials provided.

dissapointed with the wifi situation as we could not get reception from our unit, beds were uncomfortable and

free wifi or toiletries

good location and parking right out front for our large vehicle.

very small unfunctional parking. too small kitchenette no laundry on site

wifi woefully slow, go to the backpackers to see how wifi needs to be done.

we honestly thought the kitchenette could have been better

it was a good location close to bus and train services, food outlets , and laundry services

staff were lovely and pets are allowed

did not have a microwave inside the room but did have a communal one in the guest laundry so better than nothing

i liked the full kitchen and sky channels.

laundry good

laundry machines need upgrading

ac and wifi were great

lack of kitchenette bench space

kitchen facilities - counters were old and stained - need to be refurbished asap

loved the location, onsite parking and the room had everything we needed

the musty the bathroom layout the kitchen

we really appreciated the small kitchen with a toaster, small fridge and

didn't like having to pay extra for wifi

the pillows were rubbish, the handrail for the balcony was missing a rung and unsafe for kids

that spa wasn't working which sucked.

parking

no kitchen sink so we had to use the bathroom to wash our cups and get the water for the jug in there,

comfortable bed and great kitchen area

didn t like the blinds in kitchen, they need replacing

safe environment. laundry was good everything worked. friendly

i slept really well in the beds and the room service was great with clean towels etc on the second day

decent enough rooms and clean, even had a mini kitchen to

as such the wifi signal is weak and we have to pick up better signal at the corridor

i love the spa bath 100%, area was so peaceful.

fab place to stay handy location. great staff n lotsa parking

the spa bath.

nice and clean, good wifi, good value.

whilst they do not have a bar or restaurant they do have a communal dining area with cooking facilities,

room service was offered everyday but on our second day there they only provided a change of towels

room we stayed in and the entrance/reception & kitchen area we saw was modernized and very clean/tidy

you really need it, the wifi is gonna be a pain in the arse

rooms were a little pokey, no room service just a fresh towel each day

noisy from neighbouring rooms and the laundry backed onto the room so could hear machines working and people

laundry on site as well as onsite

noisey from other tenants that stay there, yelling screaming kids, banging on walls, slamming

as we did not use the bar and restaurant i cannot comment on this

great room and fully equipped kitchen was fantastic for stay.

food in restaurant amazing value and quality. no room service charge fantastic.

wifi didn't work in our room the first day but by day 2 the hotel had fixed it ud83dudc4c the

public areas were in need of some renovation and the communal kitchen laundry area although was well stocked,

flash, the kitchen/laundry is a bit of a disaster but the rooms are ok

laundry and kitchen dirty,missing our room service so we not get new towel or toilet paper

free parking

beds we really comfy & great for the kids to have a separate room great to actually have a secure car

kitchen was well stocked for a simple motel

location, parking, room was spacious with lovely bathroom, nice beds and good kitchen

car parking provided which is delightful given how expensive it can be in the city centre in some

great facilities- full kitchen, washing machine, dryer and dish washer

the mattress was super comfy, and the kitchen, washing machine, and dryer were extremely convenient

full apartment with kitchen and laundry

location, modern room, quiet, perfect little kitchenette and in-room laundry machine

walk to newmarket westfield, train and buses the 2 bedroom unit was very spacious with our 3 kids

we had all we need, kitchen, bathroom, laundry machine, parking

having a kitchenette and laundry washer and dryer in the room was a real bonus

modern comfort great kitchen and bathroom facilities comfortable bed

the wifi connection was good

room was shockingly clean, and very homely, you had small kitchen with all utensils,washing machine and dry

have stayed here before. very welcoming owner. friendly, convenient, clean and on site parking.

a small kitchenette or electric saucepan would have been useful.

is spacious, bed is comfy and huge, loungeroom is big, carpet is new, bathroom is clean, mini kitchen is

no sky tv.. but great wifi.

nicely equipped kitchenette but was missing a toaster

room was nice and tidy and the kitchen was fully equipped with everything we needed like pans, pots, microwave

the room itself was huge and the kitchen was perfect

good location although having the train track right beside was noisy for sleeping pool was great, laundry

pool not heated , restaurant closed (understandable), verandah small,.....

having a hot chocolate sachet option in the kitchen - for the kids and adults who enjoy that.

awesome customer service. also like the pool, gym.

spa gym and there amazing service

is excellent value for money and had all the things we needed for a family stay - pool, spa & gym a bonus

the beds were comfy , plenty of room for kids , friendly staff , quiet , clean.

water in the spa pool was quite dirty , and the water really needed to be changed

hotel also has indoor pool and gym although we didn't get time to use either

liked the pool, that there was laundry on site,

easy to access and use facilities, nice pool for kids

room was fancy and clean, and the girls on the front desk were amazing and friendly, and have the bar / restaurant

was fabulous, was friendly staff had more then i anticipated with what had to offer pool/ spa/ gym was very

the staff very friendly and restaurant and spa very good

wifi stops after 24 hours - would be great to have wifi throughout the stay.

we didn't realize it had a restaurant here and a spa with all the goodies like massage and facial

were amazing - kyle the manager, the lady at the front desk, mao in the kitchen, all were super lovely, friendly

no pool for guests not great lighting in rooms

was no noise leaks from traffic outside breakfast buffet at eight was very good no issues with wifi

facilities well kept great swimming pool, gym food was excellent. comfortable bed.

spa could mean the spa service

staff,very welcoming and friendly; very clean facilities and room service great, they guys at the front parking

food, staff all staff great, club bar staff amazing, luggage people, car parking concierge

on this trip i booked the family suite as has a kitchen with stove and lots of space

i hope the laundry is 24hrs ud83dude4f

i didn't like that no breakfast service or kitchen is there... that's all

the kitchen facilities was a bonus which i was not expecting

extra facilities like a kitchen

wifi is fast

the treadmill didn t work in the gym, really the only negative.

so was expecting restaurant and bar not they not open yet

close by - especially the lone star on the ground level with exceptional staff, and the robot room service

buffet breakfast was ordinary.