expensive early check in fee

have a seminar at cybergate tower 2 at 1pm near this hotel and we came early (11:30am) and wanted to check in

they made my early check in kindly( about a hour ) nice bed and tv

unfortunately they don’t allow early check in and will have to pay php 600 to check in early

early check in is not allowed.

we did an early check in and they were able to provide us reasonable rate for the advance 3 hours

no early check in - long hours of waiting before check in

buffet breakfast food can be improved though, but honestly i dont really mind because you can eat until

excellent hotel and buffet breakfast

place, nice view from room, gym and little pool to relax

the room is so big the kids really enjoy our stay. very comfortable and accessible to rockwell.

nice gym, nice big and clean bedroom

is cozy, with clean room and we availed an early check in

best value for money…great location. best breakfast and excellent chef…

2 per room) 3) food options were very limited both ala carte as well as breakfast 4) in house laundry facilities

were advised that our stay includes breakfast even tho i am sure that i booked just for the room but still they

there's no laundry service

early check in fee is so expensive

very friendly staff and fast customer service and room service

pool and gym were amazing

laundry shop closeby

i have my own kitchen, bar area, living area, and a big bed

staff are very helpful from front desk, maintenance and room service

electric kettle, good wifi, nice local neighborhood close to great coffee shops, an amazing cheap local restaurant

i request for early check in at 12pm but it never happened. it only happened at 2pm

i normally take late flights and this place allows for a very late 6pm check out but for an added price of

wifi is good, the place is clean, the staff are great

one elevator available instead of 2 and late check out, 1 hour for free, was threatened to be charged

i like the staff in room service

) were working parking with a truck was possible

i also like that front desk was so understanding and let us have late check out until 2pm the next day

i wish they can consider late check out

had an early flight so we arrived in mnl around 4am, and arrived at the hotel at 430am

i also like that they have late check out

easily accessible to nearby malls and restaurants, it’s clean and they allowed me to have a late check out

swimming pool is really great (bit cold but that is

hotel, loved it, staff amazing, comfy spotless room, food very good, good gym, very good price too

all the amenities, i used the gym, pool, restaurant and bar, all exceptional

our two kids just felt a sleep and we’re awake again

the restaurants for the room service was good too

, our room its good yung ac lang mejo mahina pero goods padin and comfortable also we enjoy the pool as it is

the swimming pool ,look like scary and haunted plus the swimming pool is not warm to relaxing

room rates are affordable, and the hotel even provides free parking, which is a huge plus in makati

when i had challenges with my dns not making connections to the wifi

they are very easy to their clients, and you dont have to beg for an early check in if theirs a room available

my husband and i has the unlimited beer and cocktails while the kids are swimming

parking space is a bit unintuitive for first timers, and could lead to much frustration if traffic

there are a lot of self laundry shops around the hotel which is very convenient

came with 2 kids under 6yrs old great staff nice facilities clean room. will come back.

had a great time swimming with the kids at pool

simple but cozy room. wifi works fine, comfortable bed, clean

located close to makati avenue in the poblacion area, there are many food options, room service from la guaja

i also messaged about possibly arranging a late check out as we weren’t arriving until 3 am and this request

the only problem that i had during my stay was the slow wifi

nonetheless, the usual complaint about the wifi that i read in the reviews here was addressed by their management

i arrived late and they accommodated my request for dinner, even though the kitchen had closed already

the room service was great, food is really good

i’m glad that there’s a kitchen with utensils and stuff to use for cooking (although my unit lacked forks

no adapter for kitchen stove

the staff is very friendly and helpful, rooms clean and tastefully arranged, they also have kitchen and amenities

food and breakfast

we absolutely loved the pool area, and the kids had a great time

i didn't like that the rate did not come with free breakfast.

breakfast, facilities

cocktails at the dining at the pool floor was great and everyone was really friendly

the property was very accommodating when we request for an early check in and late check out.

and had a comfy sleep plus due to eye check up the next day i was ready to pay for penalty for late check out

even though i have to wait for an hour before i was able to check in (i requested for an early check in as 1pm

the best thing is they allowed early check in without extra charges

the property was very accommodating when we request for an early check in and late check out.

early check in and late check out available

on the floor, low battery level of tv remote, bring your own slippers, additional php 600 for early check

they gave me early check in which i appreciate

only complain is we requested an early check in and they said okay, but on the day itself we had to wait cause

we requested for late check out and they granted it