the lady behind the counter took forever to get laundry detergent

staff, breakfast, the room was dirty, would not give us extra towels and no room service at all for two days,

too much competition for this property even clerk had to clean rooms and laundry

continental breakfast was a bit skimpy on available items.

breakfast as listed and the price was $30 less on their website and other websites

no tv or wifi

didn't eat breakfast

breakfast was pretty small but that's ok. pool unable to use but not surprised

the pool was dirty not for used, no laundry or breakfast as announced when booking

should not advertise that breakfast is included

is no laundry services for the guest

hot breakfast

no continental breakfast

very nice swimming pool

pool area was great but too many kids

loved the amenities! the bar, restaurant, and pool were great!

the gym is awesome, pool is nice, parking isn't too bad

room service would be so great and balcony suites

cleanliness, nice rooms and great breakfast.

the indoor swimming pool was a huge plus for my kiddos

no breakfast, i was really craving those hotel texas shaped waffles...

nice location...awesome breakfast

breakfast was delicious

pool closed @ 9, signage stated 10.

their continental breakfast was good and i had no problem with it

pool wasn t clean nor hot tub

the breakfast and wifi were the only things we liked about this location.

the room was clean and good channels on tv for kids to enjoy and pool

smoking room is an option if you are a smoker

coffee maker. no dishes for kitchen. not enough condiments for coffee like creamer and sugar

very clean and good customer service . pet friendly

liked that they have kitchenett (you provide your own cook ware which has to be cast iron or stainless steel)

clean and good parking to watch car. netflix!

employee that checked us in was very friendly, we asked for an hour late check out, he said no problem, the room

could be up dated..laundry outside 1 washer n dryer ..no big trash dumper just 1 bin

a room with kitchenette and upon checkin was told there were no more kitchenettes but i paid for a kitchenette

small parking lot

room included a kitchenette area: stovetop with 2/2 working burners and functioning kitchen sink with a faucet

there were no laundry machines like written.

parking lot is kind of small

could not check in as early as we had hoped and had to sit in the car for an hour in the parking lot waiting

family oriented hotel. pool open & lots of kids for my grandkids to play with.

maybe cereal and milk for kids breakfast.

i have asthma and the room stayed no smoking , bout it was saturated with smoke, mold and pet dander

pet fee for a night

the gym was old equipment

accommodations the amenities and the staff being very helpful not to mention the excellent pet

i really enjoyed the on site gym and the laundry room

very poor breakfast. wifi did not work reliable.

parking no breakfast

kitchen missing cutlery, pots, pans.

wifi was fast

no parking for semitruck

fitness center,free laundry,location.

this is my go to place when im in pasadena not to mention they are pet friendly

staff ready to accommodate guests, maintained cleanliness, wonderful mattresses and access to laundry included

had a full kitchen with a dishwasher, living room, dining area, full fridge, and dishes/pots and pans, and a

people carrying laundry baskets of clothes

expensive pet fee, lack of comfort

loved that the wifi was reliable and loved how comfy the bed was.

clean towels excellent wifi

distance to excellent food and bars and you can walk to the ferry shuttle that takes you from parking lot to

not enough parking in the front

traffic noise, no pool and walking up 3 flights of stairs. no elevator

many parking spaces available

parking was not ideal

they told me they did not have keys to laundry and had to wait till 6 a

especially since the owner wanted to negotiate extra charges for things they don't allow (like pets), because

i also expected a kitchenette in the smoking room and was not able to get it as expected

the parking.. you can park right in front of your room

is extremely vigilant about parking lot security and guest behavior

wifi worked well and bathrooms were very clean.

laundry room was down so sam washed and folded my clothes

have stayed at this location multiple times, plenty of parking, the staff is friendly and accommodating

didn t check out breakfast loot

quiet, large pet friendly rooms. good price and decent weekly rates!

it was quiet there. the bed slept real good. the breakfast and coffee was good.

front desk staff was rude upon check in. wifi didn t work and my bed sheets had a rip in them

front desk was good. but the room service was terrible

laundry out of order

we also booked a disabled room with a kitchenette and brought food to cook only to find out that when i got

the wifi was horrible had to drive a long time just to eat

size kitchen, accommodating staff, comfortable beds, comfortable rooms - very nice property and grounds

was a weird smoke smell in my non smoking room

very clean and pet friendly

was no parking when i got back from a festival, but i honestly expected it

i booked i booked a king smoking with kitchenette but got no kitchenette when i went to the office the man was

i requested a non smoking room but since the staff knew we smoked said we needed to get a smoking room because

wanted a no smoking room and the entire room smelled like smoke

parking lot was small and the entrance is trouble to steep for low cars that hit and could damage

my spa tu. didn't work

didn't get the king smoking

the parking was horrible. had to park 5 rooms down.

lack of in-room service items.

loved that they didn t charge extra for pets and had designated pet potty yard

guest & staff no disturbances - pet friendly/dog area - great

the parking.

nice pool

pool was not operational all year round

down, drug use, no water pressure, wifi didn t work, 1/2 ply toilet paper, rude front desk

room came with a kitchenette next time i ll bring my stuff for a longer stay and cook in the room

didn't get any sleep...people were in the pool after midnight and very, very loud!!!

no wifi, no cable tv, outdated room.

it was quite and parking was ok