the small pool was drained. noisy location.

pool chairs were not comfortable

private parking

coffee in am, pool is the size of a bathtub

pool and internet were not working

we didn't use the pool so cannot comment on that

swimming pool. good ac and two ceiling fan. good location.

humid rooms because of the pool

all good! maybe put chairs near/around the pool.

we reserved 2 rms, the one downstairs #4 smelled heavily of mildew. pool water felt a bit slimy.

the breakfast was great and varied day to day with multiple options

the breakfast was not very good, but it was free!

breakfast was chosen off the menu of about 5 choices, and never failed to disappoint

the breakfast was very good with a variety of choices daily

very happy with my deluxe king room (as booked), on top floor and overlooking the pool

tour busses, and that could be a bit uncomfortable because of the noise and the overcrowded pool

the staff was super friendly and informative about tours! the pools were kept clean.

a lot of noise can be heard at night if one is staying at the rooms near the pool

loud if people are using the pool late at night. only happened once.

great location and pool

very clean. nice pool. convenient location.

the small affordable breakfast buffet at the attached restaurant is a delicious way to start your day

breakfast was ok i would have liked to see more pancakes they ran out fast and didn’t refill

breakfast was not good.

and upkeep seems to be impeccable, from room cleaning and the condition of the building, pool area, etc

barely any tables/chairs by the bar for evening drinks, not nearly enough for how many guests

wifi was spotty in the room initially and then stopped working completely

not crazy about the service at the bar or around the pool

the tv was only in spanish which was a bit hard with the kids

steep beach and waves make it hard for older folk and kids to get in and out

pool area was clean

at breakfast rodolfo was so attentive and always in a great mood, the food was always yummy and a

it’s got a pool, the rooms are big and comfortable and have air conditioning.

friendly bar staff, comfortable room, easy check in, hold your suitcase for later checkout

i had one breakfast that was not good - the beans were stale and made my stomach ill, and the chicken was not

no gym and no full access spa

wifi, last bar closes at 11pm

we cannot wait to come back with our kids

we loved the pool area, mature trees, beautiful flowers

location beach club good bar drinks food

the pool and staff

useless even when positioning oneself next to router in reception, plus rather noisy swimming pool juxtaposed to

was out, internet in & out, missing toilet seat cover, pool had no stairs to access in & out, slow running water

nice clean rooms had a pool wifi ok?

the pool is a great place to hangout and relax after a day at the beach

a door from the pool to the washrooms would be good, so you don't need to walk up by the restaurant in your bathing

my family and i really enjoyed the pool

the spa was relaxing- i came out feeling so smooth and clean

and bar , they wanted us mostly to pay with credit card, or charge to the room which we had a credit

the bar hours are ridiculous- no alcohol served with breakfast or after 10pm

breakfast was delicious

amazing view and grate space but they have the air conditioning boxes to just next to the privet pool and they make a big noice … also the bath tubs are huge in the rooms but the water doesn’t

and the national park nearby was great

the pool was perfect, the food delicious, and the drinks cold

view, the rooms, the personnel, the pool, the beach, the food

would have liked a bigger pool for the kids to play in, or some type of water park/slide

a little uncomfortable to have to travel from/to your room to the pool, beach and restaurants area in little buses because the rooms are up in the mountain, even so

staff at the buffet was always polite and helpful, it was convenient to have food available for kids at all hours practically

there was a man who was selling things by the pool for you to paint yourself, that was an amazing activity super recommended

especially uri at water sports and orellio at the main pool

with granola for breakfast, other options at extra cost, no beach access, bathroom lighting was bad

also, there were a variety of other breakfasts available for a very reasonable charge

the pool is the perfect size, great for swimming or just cooling off while enjoying the scenery

the breathtaking views of the sea and the pool are stunning

comfort. parking. good wifi. friendliness of the staff. view of the ocean. buena ondaud83dudc93

restaurant that serves breakfast and lunch are not very good

tried most restaurants and food was consistently good quality and variety, particularly the breakfast is wonderful

takes longer time to get it because those drinks are available only in one place menu at the vip breakfast restaurant is very limited facility manager has to avoid situations like the one we

bar which has premium alcohol is in an inconvenient location (near lobby) rather than near a pool (+) really great beach and a swim up bar is always fun (-)employees that exceeded our expectations where chef damaris, jorge from la cava, karina from pool bar service, royeli from the bar, jazmin for checkout (-)especially the staff bartenders super super rude (+) it s an all-inclusive hotel, but the quality of the food and bar could be better (-) the extra in our mini bar was miniature bacardi - when i said i hated barcardini was told there was nothing else (-) the mini bar was minimally stocked

& the cleaning ladies & room service people were also amazing

chlorine), sun loungers were not busy and we got a spot every day

bar would have been nice as restaurant/bar is closed each monday

would suggest to add some coloured tile or paint in the pool to demarcate the steps

excellent restaurant and staff. great swimming pool and service over all.

nicely designed and furnished we also enjoyed the swimming pool

it was so beautifully made, the rooms the pool the bar, etc.

noise level at the pool

the pool area was gorgeous

some of the installations (swimming pool) were a bit deteriorated and needed some repairs

pool was freezing with many missing tiles