very clean. nice pool. convenient location.

we had the buffet breakfast before leaving and it was delicious

rooms, good air conditioning, good wifi, nice pool, excellent, compassionate staff

don't stay in room 403 if you want to use wifi covid disrupted the breakfast buffet.

nor was parking at the hotel guaranteed due to a limited number of places

area was over run with kids during the evening

location, not far from beach, close to shopping and entertainment, parking available, but long distance bus

nice pool, bathroom and room

tour busses, and that could be a bit uncomfortable because of the noise and the overcrowded pool

the pool was really clean with ample room for families with kids to be separate from adults

swimming pool on top and floor tile to come back to your room (dangerous)

the pool wasn t clean and the lights in the rooftop were not working

the pool was not very clean

pool and internet were not working

too noisy and wifi was not really working at all.

pool was being fixed

coffee in am, pool is the size of a bathtub

private parking

wifi absolutely didn't work in my room

steep beach and waves make it hard for older folk and kids to get in and out

breakfast was just fine, with attentive service

wifi was spotty in the room initially and then stopped working completely

the beach is absolutely beautiful, and private, then there a huge pool, sunloungers, umbrellas, kids activities

wifi was awful in the rooms.

also, the hotel has a washer and dryer that you can use to do your laundry, which was a huge help to us

my last visit the guest washing machine was broken, but we took a taxi to a local laundry (mina's laundry) and

we arrived very early on our day of check in, the staff said we were free to use the pool area and amenities

the area was very safe and parking was easy

that we could walk everywhere the staff were super helpful and friendly the restaurant/ bar has great food and

we didn't have time to check on the pool but it looked ok, there were families and their kids there always

the wifi hardly worked and the bathrooms flooded when we showered

wifi is non-existent most of the time despite making enquires about it

humid rooms because of the pool

didn't have wifi access and hot water for one night

wifi not so good

it has parking and the ac worked well.

- wifi was reliable

the wifi

the wifi wasn't what it should have been so they had to put the router in my room as i work from home

and was not even up to that limited standard, i guess its 2 stars onlybecause it does have ac, wifi and a balcony

served a typical oaxacan breakfast

nice restaurant for breakfast but unfortunately also much

the restaurant next door is excellent for breakfast/brunch and packed out at weekends

the restaurant below was one of the best breakfast places in town

we had a room on the 4th floor which overlooked the pool as well as the mountains and forest

a very noisy and rude family group of about 8/9 staying for a week with both adults and kids screaming for

take note the wifi can be inconsistent but that s more of a local infrastructure issue

wifi could be better in the rooms; it was a little slow but this was not a deal-breaker for me

the pool is great for the kids and breakfast was lovely.

the pool and terrace. and the location

the area besides the pool, location

so your kids can sleep with power in and air condition running and ablility to lock the doors to keep mom

wifi not working, any place in this hotel

wifi was non existent in the room! had to go and sit at the pool or lobby for connection!

i discovered the gym on day 3, despite having asked for a map on check in, which i was told did not exist

also, more variety in the breakfast buffet

the performers take time to have breakfast with the guests and tell you about their shows and careers

main downside for us was the lack of activities for kids

was missing more options for kids for the dinner portion

food delicious, breakfast, lunch a dinner awesome

adult pool always had kids and it was so dirty

gym not good.

breakfast was good, especially since it was included in the price

the two swimming pools are really nice, especially with kids

our balcony door had no lock (broken off) and was above the kitchen, so it was quite smelly multiple times of

terrible wifi and no cell phone service at this particular location

very clean and comfortable, beautiful views and wonderful infinity pool.

the location is a little far form main attractions, and wifi sometimes got disconnected

location good breakfast fair

friendly staff, spectacular views, good facilities for the bedrooms and the kitchen

really hot in the living room, dining room and kitchen area

the pool was not cleaned very

this price and with such a large kitchen, the place should at least provide coffee, salt, pepper, oil and non

equipment in the kitchen for such a large house with only two small couches in a spacious lounge room and no

there is even a kids club where you can leave your kids for free (if they are older than 4 yrs) or you can pay

was almost perfect, until a guest was in the swimming pool with a baby without dipper

there is even a kids club where you can leave your kids for free (if they are older than 4 yrs) or you can pay

the beaches / spa treatment / romantic dinner on beach

location, friendly and helpful staff, nice to have exercise in the pool and dancing

pool was clean

we had one of the suites with the private pool

very romantic. beautiful room with private pool. great room service

some of the facilities (like the bar by the entrance) closed despite being supposedly open

the pool was perfect, the food delicious, and the drinks cold

was out, internet in & out, missing toilet seat cover, pool had no stairs to access in & out, slow running water

wifi useless even when positioning oneself next to router in reception, plus rather noisy swimming

nice clean rooms had a pool wifi ok?

the picture of the pool is unreal

useless even when positioning oneself next to router in reception, plus rather noisy swimming pool juxtaposed

with granola for breakfast, other options at extra cost, no beach access, bathroom lighting was bad

the breathtaking views of the sea and the pool are stunning

the included breakfast was good (fresh fruit, yoghurt, granola, but if you wanted anything else it was al a

there is a restaurant and bar on site, and the food and drinks are delicious

the breakfast is pretty skimpy

the resort is dated, the breakfast isn t very good, and cocktail service is pretty slow.

restaurant that serves breakfast and lunch are not very good

so many rules. for example, no tank tops (for guys) even at breakfast!

especially the staff bartenders super super rude

breakfast was great, shows were really nice

the pool is perfect place to relax and the restaurant has a delicious selection of fare

although the pool and seating area were really nice, the pool was a little too cold for me!

con, lovely toiletries, bottles of water every day plus they fill up your water bottles at the bar so we didn

the wifi in the rooms could be improved and note that the hotel will quickly run out of beach towels

nicely designed and furnished we also enjoyed the swimming pool

my room had excellent wifi and ac

next to a beautiful beach (where you can go for long walks or swim), it has its own swimming pool and a view of

wifi tight bed price compared to room

swimming pool is barely usable for removing salt from your body being smallish and never seeing the sun

there was chlorine in the pool

noise level at the pool

loved my airy, air conditioned room right next to the pool

there were a lot of construction noises during the mornings and wifi kept disconnecting.

pool was freezing with many missing tiles

some of the installations (swimming pool) were a bit deteriorated and needed some repairs