lacking laundry services, you can do per item but nothing per kilo

facilities were very good, even though the choice of food in the bar was a little limited

the breakfast is great, the bar staff amazing as well, and the same about housekeeping

some simple birthday decoration for me, and they even treated us to some cakes and drinks at the bar in the

room do not have kettle but can request and take hot water at bar area near lobby

theres a dodgy bar on the roof and loud music goes off till early hours of the morning

1.very noisy because living room next to bar 2. no parking facility

if you’re a drinker, there’s a hotel bar on the top floor

the cleanness was awful! there was a bar in the floor above us running music until 3am

it was much better than i expected. even has a bar on the top floor.

1. accommodated us for early check in. 2. the hotel rooms were clean.

did not give us water to drink even to my kids, after repeated requests

like restaurants, transport & even automated laundry

traveling with small kids,the location for food is a bit far

cleanness, room service and location.

no wifi in the room, but good wifi in the common room and access to both hot and cold water

the same as picture,hard to find parking the most important is the room smell too bad,make me uncomfortable

free wifi was excellant

parking is good

improve in room service.

gym is good, equipped with an excellent brand of machines, but could be easily and cheaply improved

specialized cartoon channels for kids

at the parking area to go to hotel lobby 3) freezer in my hotel room not working well 4) swimming pool water so

location fantastic, staff awesome, swimming pool good, room and shower large

everything about this hotel. near to all shoping mall. breakfast is good. staff are friendly.

free parking on site

staff and guard very good person and helpful ,swimming pool very big and clean,spacious and safe parking

in 1n with my girlfriends and our kids

very spacious and fully equipped apartment. biggest swimming pool ever. great for the kids

room was amazing and also useful having an on site gym that was generally very quiet

i had to run after the laundry staff to get the room cleaned up

lot of groceries around this hotel full wifi, water heater

slow wifi and small room

but for celcom user low coverage, there’s wifi but quite slow

cause the room service wasn’t be done in daily manner during your stay

but i asked for a late check out luckily the hotel gave

not really much to dislike, it has a small gym and a washing machine on level 1.

to drop at the hotel because of the busy night food street, be aware if you’re traveling with kids and baggages

a decent functional gym and laundry are available within the hotel

book for standard room n ask for early check-in

) or a 30 minute gentle stroll (we had young kids so probably quicker for others) into klcc

the availability of a spacious kitchen, laundry facilities, conference rooms, and a terrace was truly a game

what made our stay perfect: excellent facilities: they offer a self-service laundry (wash & dry), which is a

the room with the kitchen that i booked was perfect

compact room, clean, nice location and have a 24hrs gym

on the 12th floor you have a common area, laundry, kitchen and a bar (not open yet when i was there)

no groups, no families with noisy kids

the view of the city from our room was amazing, big room, good breakfast, friendly staff.

i have to say it will be better when a buffet breakfast can be served again, packaged breakfasts are a bit

we were particularly impressed by the convenient breakfast service, which was promptly prepared on the second

have a great breakfast, very fresh food

room is shabby,tv doesn't work but wifi is good and aircon works but could be colder

fast wifi

no parking area and need to pay base on parking area 3

good wifi good air on

very fast wifi

my kids were happy wt the playground in the breakfast area, we were also happy we get to enjoy our

i really liked the swimming pool, spacious room and the local street being only a few mins walk away

didn’t like the restaurant and pool bar for food so much because the food took a lot of time

staff wouldn’t let me have late check out when i asked them several months ago and was happy to pay for this

breakfast bar not making hot olmert when we ask for it

parking space also available and room was amazingly comfortable for couple

request laundry coin ,so we can stay more longer. and more light at room.

great location, amazing views, nice swimming pool and gym for such a great price, i will definitely get back

avaibility of parking is conveniet

the pool was great and the hot water worked perfectly

am check in at 11 pm late check out by my room tv not working if i ask with staff

are taking deposit to deduct if you late check out

slow we can understand that we have to wait for about an hour and a half, the most unhappy is the late check

another thing to note was the late check out policy

breakfast spread was quite limited but sufficient

hugo's bar and restaurant staff were great, very friendly and approachable, special thanks to john at the

poor breakfast and wifi

view, good breakfast options, pool is amazing

laundry coin machine is always out of order

top floor 're equipped with gym and jaccuzi with nice city view

it will be better if the hotel provide 24 hours room service

friendly counter staff and free wifi n strong connection

room service was not good as expected

the wifi was unable to use during i stay.

walking distance to laundry area around 8-10mins only

tried to check in early as per my request when i booked the room

the staff mannerism, they accommodated our request for late check out without much fuss.

are very thankful for the early check in

was allowed early check in with kid n elderly

sleep well at night even downstair hv bar or clubbing sound

are simply amazing, very friendly helpful and cheerfull, 7/11 is only few minuites walking, the spa also is

with friendly staff, amazing facilities, projector inside room make this hotel so charming with spa facilities

the rooftop bar also has a fantastic view of the merdeka 118 building especially at night

spa is great