no wifi in the room and very noisy on saturday night

didn t like the young kids hanging out drinking and smoking in the car park

parking ,, pay parking during the week which adds to cost

location very central. clean quiet rooms. friendly reception. free parking

the bedroom, bar and breakfast.

fluffy white towels and very tasty breakfast which we had in the room

always welcoming - very funky bar and tasty food

in the bar with kids was a no no, same menu in dining room for dinner each evening was disappointing, sit down

the fireplace really put the room over the top

our room was upgraded so we had a fireplace in it, and when we got to the room there was a platter of desserts

tray charge for room service was said to be a fiver but there was 3 of us and it came to fifteen but it wasn't

had to ask for wifi info then asked for a wakeup call but never got one

nice spa

the room was brilliant, the size was great for me and 2 teenage kids .

laundry service is supposed to be brought to the front desk before 9 am

nice spacious rooms with good facilities and fast room service if you need anything

table service at breakfast was excellent and table service in the bar was very quick and efficient

breakfast selection,nice gym with excellent swimming pool,sauna,steamroom,jacuzzi,nice clean room,nice staff

room was small and cramped bath and shower were kids size only

food in the bar and restaurant is excellent

the breakfast was lovely but the wifi did not work in the room

wifi reception was poor.

location bar and food and service

room and bath are rather small and wifi didn t work in the room, only the restaurant

the bar the hotel was over had a great irish band monday evening

the food in the bar is exceptional and the waiting staff were lovely

fast wifi

facilities like gym and pool being in another hotel a few 100 metres away is not ideal (and not obvious when

pool and spa facilities at sister hotels in the town.

are outdated compared to the other hotels we stayed at in irelandsmahe gym and other facilities are in a different

big room with prompt room service for breakfast which was great value for money at 5 per person

arrived in room fresh fruit and chocolates on arrival

room service breakfast was good value. bes was comfortable.

food in the bar was poor to be honest. used to be excellent before

room was so spacious and the room service came exactly as ordered

makes for a tough conversation with my young kids (we were in a family room)

the bedroom, and bar area

the room rate, asked if i could bring my breakfast up to the room,was told i d have to pay for room service

would have preferred had it not been pet friendly

also for a family room, which we booked, especially [2 kids plus a couple] the room was very small, there was

outstanding breakfast. room was available for early check in.

the wifi wasn t great, and was constantly cutting in and out

the bar tenders are quick and helpful and very friendly

wifi was awful

didn't see wifi password until leaving

the bar was pleasant but not lively

very quiet at night so no disturbances parking facility in front of hotel which is a must for me,but for people

late check out also made us happy and very good value

speaking of breakfast, it was excellent and the hotel bar is a lovely place to enjoy a pint of the black stuff

rang for room service and it was delivered in 20 mins, brilliant for a sunday morning

was anything you needed, while also giving you all the space you needed , there was also ample parking for my

ample free on-site parking

the wifi is working very well

great shower and wifi

town but the accommodation is in a quiet area, very friendly staff, ample parking, accommodated early check in

was a gap in the door so could hear all the noise from the drunken guests and their kids running around all

good was excellent, both breakfast and bar meals. staff friendly and very helpful.

friendly manager floating around and talking to guests, i'd definitely stay again, rosmary in spa very professional

excellent in helping us with an early check in for one of our party who became sick on the

breakfast superb...great flavours

great service and unexpected early check in would definitely recommend

no option for late meal...kitchen closed at 9pm

in each room explaining eating times, room service access, checking out times, wifi password, spa details etc

loads of parking spaces

staff, food, location, pool!

shower rails and towels racks loosely attached to the walls, potentially dangerous for elderly or kidsl

room service was excellent

we had 2 kids under 4 with us and had to wait 50minutes for dessert

wifi was a bit hit and miss

wifi kept going off

wifi was excellent

prices, access to hotel from parking

loved that there was soap dispensers in shower rooms in swimming pool and powerful hair

food menu not great, not much choice for a weaning baby. breakfast perfect thought!

great location easy parking

the way the continental breakfast was delivered to the room in the morning

the staff could be a little more friendly,not talking about front desk staff and pool area staff they were

facilities are plentiful with a gym & swimming pool

hotel had so much to offer, shop, bar, pool and also mini golf for family s great spot

large swimming pool a bonus

wifi didn t work or was inconsistent make you schedule a breakfast time then are not able to

the wifi is poor.

plenty of parking

the restaurant and bar were excellent

from a show & looked for a snack - the night porter kindly made us some sandwiches as there is no room service

big rooms with everything you need. loved the mini kitchen.

wasn t overwhelmed by the noise and the following morning they had the bar ready for us for breakfast breakfast

disabled parking,helpful staff, had a lift, breakfast host very helpful,able to call a taxi

the staff were so nice and helpful,the breakfast was gorgeous and the pool and gym were perfect

great breakfast choice for kids

loved that you could make tea and coffee and get water in the communal kitchen

great place! large room with lots of space. very neaty bathroom. nice kitchen for common use.

room, the bed was really comfortable and it was very handy having access to a well appointed kitchen

access to a kitchen was very appreciated

parking was super

,great host , lovely welcome and a great breakfast, close to killarney town with plenty of parking spaces

easy parking, super cute and delicious breakfast and the people were super kind

great location, easy for parking, wonderful staff, great breakfast and rooms were great

everything was outstanding, bed super comfy, gorgeous view out the window, fabulous breakfast, easy checkin

wifi didn t work properly in room 1.

of the current pandemic i found it very comfortable not to be disturbed by room service and that guests could

we booked 2 rooms for 2 adults and 4 kids, they gave it connecting rooms so it was brilliant

nice hotel with big rooms....and extra big bed for kids..

it will be great to have a room for kids to play in

reception and bar staff were very helpful to all our needs

clean bed, good wifi. there was hot water in the shower.

wifi needs to be improved as does tv reception

the bar was nice, golf themed

beautiful setting, excellent staff, pet friendly.

probably not much to do for kids that is fine. the bar is a little on the small side.

parking was a little tight

wifi didn't work but that might be a one off.

no proper bar area

wifi was not good

boutique hotel, great location & parking

we weren t given any shower gels and the password for the wifi was incorrect.

wifi ok

parking facilities not great but we managed.

parking is on street only but there are no charges or limitations

location within walking distance of everything, coded gate, free parking onsite

very nice rela i g good sthmodpere nice bar and music

the location was central to bars, restaurants and shops

lovely staff went above and beyond to make our stay amazing, including keeping the arrival of our kids a secret

wash food was gorgeous in the restaurant and the staff were amazing from front desk to the bar staff

great cocktails ud83cudf78 very secure with room card for lift and doors, the most comfortable bar stools