from the quality and choice of the food , great bedding, fabulous facilities like the amazing big pool overlooking

the buffet spread and the music vibes in the pool bar was awesome

nice relaxing location good wifi

the staff went extra mile in making the kids happy and always cheerful and greeting us

laundry service was good as well

great value for money. room is as shown in the photos. room is very new and clean. free wifi

no wifi inside room

- senang parking - dekat dengan welcome to batam -banyak kedai makan nearest

wifi yang dicantumkan di kunci kamar tetapi bukan tampilan wifi yang terkuat signalnya dari pilihan

wifi wasn't strong in my room

wifi slow and tv only got 4 channel

parking available infront of hotel

shuttle transport to mega mall batam center (upon request)

wifi is not good and for breakfast you can say ignore it for us .....

i hate it of the internet connection/wifi is very bad.can hear the noise of the guests...

clean, free shuttle to mega mall and ferry

wifi doesn t work during my stay by happen :(

spa and massage parlour was in the hotel itself

the breakfast buffet was a very large spread

like the view from our balcony room, food from dnest bar and grill was so yummy and price also valuable

wifi very slow

housekeeping maintained high cleanliness standards, and room service was prompt and delicious

big and nice rooms, comfortable bed, well equipped gym, nice pool, and amazing

hotel and facilities are new. breakfast was enjoyable and you can stay for long hours to enjoy.

especially the gymn

small swimming pool and children s play area made it kid friendly

breakfast was good n delicious well prepared ud83dude0b

) a non smoking hotel was not inform prior to booking 2 ) request was not fullfil and information was not

okay , nice but there a minor problem such as tv cannot turn on , wifi slow , sink inside bathroom cannot drain

is helpful and accommodating for us, cleaned out our room to get rid of the smoking smell

but the hotel provide 2 shuttles to bcs and nagoya shopping daily

24 hour room service is not there.

room service were lacking...

i also used the hotel laundry service

parking space seems to be limited.

wifi strength could be better. the water heater need to be fixed

room was clean and room service was prompt

spa and massage options are aplenty 2 streets down all walkable

free parking and breakfast are not bad

spa choices are within vicinity

(25th auguest) we misplace a wallet which was pick up by the room service staff (yunus) and was pass to the

breakfast was average

just change the mini bar or chiller to mini fridge will be better

i also appreciated the attention to detail in cleanliness and room service

housekeeping & room service, both prompt service

no plastics for the dustbin ,no handwash or dish detergent in the kitchen.

their room is very clean, breakfast is good

breakfast not so good

around the place have many kind makan place and wifi

maybe breakfast can have a bit more variety.

the hotel is new and clean but need to improve the wifi network. but recommended is a must

seemed kitchen is understaff and can't cope

room service was also good

not good cause some phone can't connect with the wifi n one more so many guys take money for parking motorcycle

and no wifi as promised in your apps

wifi not good cause some phone can't connect with the wifi n one more so many guys take money for

unable to connect to the wifi hotspots...ud83dude1eud83dude1e