loved our room, the pool for hotel guests, the clear blue water beach facing the caribbean sea, the breakfast by the

residents only so we had it to ourselves the majority of the time, with the amazing waiters and bartenders on hand whenever you need another cocktail

a big thank you to the bar staff and chef

d this is not something we are usually all fussy about), but it was slow and we had to go up

service can be very slow on the bar

there was free breakfast, but it was not fun or authentic

food was very good and breakfast wonderful

the resort is in need of an update. the wifi didn't work for hours at a time.

wifi stunk, the satellite tv had one check that worked

pool is fantastic

you go, don t go with high expectations of air conditioning- you sleep under mosquito nets, the bar is an honour system, simple, rustic and wonderful kind people

we had a great day with the kids

our kids loved the beach, the food, and the hotel in general

dinner and breakfast

oh and last but not least, i loved the honesty bar and the sunset mojitos

meals in the restaurant are very delicious, and there is always subtle music playing around the bar which fits the vibe

the wifi was spotty. it was great in some areas and poor in a lot of places.

needed a pool and the water in the shower was cold

the place is amazing, and now with the pool it is even better than before!

food good, especially the breakfast which was superb

but just note the sea is quite stoney and was very rough in february, but they do a have a pool to cool off in which is more relaxing

wifi did not reach the private pool villa rooms, there was some trash on the beach, especially near

wifi works great all around, breakfast is delicious, food is amazing and staff is very

breakfast was delicious, they bring you fruit and different pastries to start which are yummy

crafted and delicious, we felt the menu could have included more options, particularly at breakfast

in our shower

it was massive and had free breakfast which was delicious

really enjoy the factura oficial having the beach bar us and a swimming pool

t because it's warm climate, the cold is bearable) advertised as having buffet breakfast, lunch and dinner; it wasn't buffet

nice pool, close to the beach

it isn t much of a place to hang in your room, but more to chill at the beach and pool zone, so we didn t care much

location for sunsets, clean and comfortable rooms and facilities, bar staff very

clean rooms with super comfortable bed great little pool to dip in staff super professional but extremely friendly an amazing vibe with great cocktails

breakfast is very good many options to choose from

hotel is great, the staff is very kind and the breakfast was really good

the next day i attempt to go for to swim in their pool

the pool floor was extremely slippery & had a deep angled slope upon entry & there were no signs

no elevator had to walk 4 floors poor breakfast pool very small

the breakfast is just the basics

the wifi worked well, and i felt safe at their hotel

and the pool was exceptional and the bar staff was wonderful

perfect service! great hotel! nice restaurant, rooms and delicius breakfast.

gym okish but a bit of a faff to access after dark

be very picky, there were always 3 juice selections at breakfast, all good, but i would have liked orange juice

quality (breakfast & dinner) and quantity pool and proximity to beach was a bonus very good gym excellent

o warm

loved the colonial look of the hotel, pool, sauna, 24 hours restaurant

environment of the hotel was friendly, all nature around, nice for the kids and adults and they had a excellent pool and good

pool is beautiful

enjoyed the variety of the breakfast buffet that s served until 11am, it has a 24 hour gym, enormous pool with two jacuzzis, it has a private beach section, you ll see exotic animals

breakfast sausages were not my cup of tea.

unlike the other places you can enjoy very big swimming pool, good bar and a lot of space outside

pool, shower, staff, breakfast, bed

felt very much at home and loved the location and pool and breakfast

swimming pool

wifi can be week in the rooms, the tv was useless as it was a smart tv and needed good wifi

the room and the rooftop bar and pool were very nice

roof top pool/jacuzzi is nice with beautiful views but i have to say the drinks at the rooftop bar are the best i ve had in cartagena

wifi connection poor, still lot of noise from the street with the window closed, value for money

swimming pool did not have much space to lounge. the bar next to the pool is poorly equipped.

great location low cost basic, but air-conditioning and wifi fine good security

super clean, wifi good and staff are nice.

the nice staff. strong wifi connection.

amenities including the pool and layout of the hotel are excellent

everything: the pool, the bed, the room, the breakfast, the staff! amazing place!

room service/food was not as good as one would expect at a hotel of this caliber

quality of food for breakfast for room service could be better

all facilities were top-notch from the relaxing spa to the well-equipped gym and the refreshing pool

the wifi never worked.

the lady who works in the spa was amazing

the location and its beautiful view of cartagena from the pool at floor 18th.

spacious comfortable rooms, 2 pools and buffet breakfast made this the prefect stay

was too small, if there were a couple of people in there was no space left, plus there was no bar for a caffe, a drink or at least some water