excellent facilities, lovely pool, friendly staff

great service at reception, bar and room service

the wifi signal strength was terrible.

they didn't offer an iron, only laundry service

gym is really small

wifi reception is poor up on the rooftop bar

roof top pool was lovely and it had plenty of spaces to sun bathe

location, lovely rooftop bar and pool - spotless, quiet rooms and good air con

only problem: wifi not working in my room, only in the entrance hall it works.

not enough umbrellas on the rooftop bar and seating area

staff are friendly, their service lacks professionalism, and the reception area feels more like a gym or retail

there is a rooftop bar with a pool and the vibes are very nice

the gym and pool are closed off season

the decor, the rooftop and pool, excellent breakfast at jara, everything was perfect

beautiful, slap bang in the middle of ibiza town , location couldn t be better the restaurant/ bar / outside

didn't have room service

we just wished it had a spa facilities

the rooftop bar is very beautiful

no restaurant but still with high room rates no pool no spa no food just a room

staff were all super friendly and helpful and the rooftop bar was a great little spot to chill

access to private pool, was clean and spacious and managed by a lovely and very accommodating staff

pool is small and pool lounge area is small

pool area needs a shower and the grass area has all dried and died and is now an area of earth

lastly, the pool area is a bit of an eyesore and feels poorly configured

the pool was lovely and the restaurant

staff, location, rooms, the roof top terrace, breakfast and good wifi

wifi disconnects and some issues with a/c

relaxing, gorgeous rooms, lovely pool and seating area and bar area

i loved the style of the appartment, location, great choice for breakfast.

they arranged taxis, scheduled spa treatments quickly, came straight to the room if we needed anything at all

spa facilities also fab and the infinity pool is the best in

the bar area smelled of pool water.

wifi for me worked well

the lady who works in the bar was so nice and welcoming

the facilities are perfect! pool, spa and bar are excellent!

beautiful, quiet pool area with plenty of available beds/loungers

setting, great location, lovely swimming pool, delicious food, and above all, really helpful and friendly staff

area around the swimming pool could be cleaner

the garden is wel groomed and the swimming pool is just fantastic

atmosphere, staff, breakfast, pool. only a handful of guests.

no laminated information about how to phone reception, outside lines, room service etc

problem with wifi

the staff was very nice in all aspects, the pool bar had amazing food and everyone was very accommodating

covid meant the spa and gym were closed

woken every day around 7-8am from the noise of bins or laundry bins being pushed down some sort of corridor or

real character body building gym part of hotel, all you need to stay in shape whilst away

downside would be the wifi which did not work at all during the stay and even though we informed the reception

lots of nice restaurants in the area, a nice beach bar right in front (no loud noise) and the beach is just a

gym across the road managed by grumpy couple but gym is great for a holiday need

location, staff friendliness, gym and breakfast

had a lovely view of the sea and the other which faced towards the pool area of ryan's hotel and bar next door

did not know that amenities such as bar and restaurant and pool were not attached

good wifi, hellpful staff

pool area and bar were great

great mix of naughty/healthy bar drinks/food

pool area was very nice and so was breakfast

the room, breakfast and pool area was super clean and everything we needed

the view of our room (towards the parking) could have been better, but not dramatic either.

the pool is really nice and chilled and often just us

the staff were excellent, especially the lady who worked at the pool

parking facility was very convenient

especially the chamber maids and the bar staff

gym needs a facelift and a lot of work

24 hour room service

cleaning the room at least twice a day, free minibar and room service was outstanding

only improvement would be room service but they do have vending machines with a good selection of snacks and

sauna and spa was not very clean

loved the smoothie stations and different restaurants and the view from the pool area out to sea was really

only thing i can point out is the wifi, it didn t work at all.

we stayed at one of the life premium double rooms for four nights with buffet breakfast included

the staff is nice and the gym and swimming pool quite good

we loved that there was a small kitchen in the room and a kettle

great kitchen and spacious living area in

modern rooms, very clean, great pool/ loungers and great staff

wifi and aircon could be better

incredibly rude, asked for a knife to cut a lime from room service and was told no, only for 5 euros

hotel ever, tower pool is bouncing

places where you can spend the day (the beach, the tower, etc) and there are restaurants, bars, pool, private

* there is a gym, pools & beach

mini bar needs more single serving options as all alcohol was in large bottles, just wanted a quick

relaxed vibe! staff were amazing. 9th bar was cool & pool dj was excellent

also, had to call room service twice for bathrobe

room service food was terrible

daughter likes the kids club, the girls work there are so friendly and nice, and the place is so great for kids

the alcohol at pool bar was not the best.no grey goose

the food and especially room service is horrible

the music around the pool

space and nowhere to store additional bags, it did make the room feel somewhat like a jungle gym at times

we really appreciated the touches of the welcome drink, the mini bar included and gets re filled, the drink

pools were great, not too busy, perfect for families with any aged kids

wifi was poor, weather was windy and unreliable for april

the sports bar and a la carte restaurants were great

pool was freezing april but was nice to look at :)

wifi did not work in our room, staff promised it would look into this however issue was not

location, food, pool, activities and spa

couldn't get wifi even in the reception area.

location, pools and bar facilities

one pool area has a bar and beautiful gardens and also tennis courts

perfect location. super clean. huge breakfast selection. wifi not great but then it is ibiza!

a pool at the back with bar and music and also a quiet pool at the front

helpful and curtious reception staff clean rooms accesibility free wifi

maybe the slow wifi, but you should have fun and not use your phones of laptops for wifi :)

rooms, service, fantastic restaurant and bar with affable staff

room was a bit smaller then anticipated, wifi was shooty, and balcony was truly for less then one person

the restaurant is cool with nice cheep menu and good wifi

rooms, fantastic shower, super cold air-con, balcony, cleaned daily, super comfy bed excellent kitchen with

thing that lets the hotel down is the rooms with a kitchen because the kitchen is not well designed for cooking

cleaned daily, super comfy bed excellent kitchen with delicious selection of burgers great pool area with bar

staff. balcony and pool and the burgers

the mini kitchens are comfortable for light meals (plates, utensils, pan)

no swimming pool (outside)

think if you pay for an upgrade this should also include access to spa - other than that nothing

think you had to pay to use or book the pool

the staff from the bar staff to reception and the cleaners were all so happy, helpful, down to earth and an

room service food is tasteful and the staff are all very helpful and kind

rooftop pool & bar were a great vibe!

gym is part of the pool area, kids were playing there and it did not feel comfortable to do

it has a pool, gym, a bar, a restaurant and a rooftop with infinity pool

gym is open plan so there isn't air conditioning so it makes it quite hot when you're working out

the rooftop bar and infinity pool was luxe

good size of pool and relaxing area

we stayed there for 3 nights and for 2 days, luckily, we had the pool just to ourselves even though the hotel

no wifi in the rooms

as expected there was some music from the pool or other tooms, but it was always turn down after 11, so jo

the food and the bar prices were really reasonable and the staff were lovely