old hacienda has been carefully modernised with attractive modern touches, including a stunning pool

the rooms were comfortable, the pool was lovely and the setting was beautiful

the pool

free upgrade, much appreciated welcome drink, great staff! splendid room, nice pool

such a nice place, beautiful gardens, nice pool and the new manager was great, very accommodating

upgrade and pool, also very authentic place

our suite was nicely decorated , offering majestic pool view and had everything we needed and more

i loved the feeling of the place,beautiful pool and garden, classy bathroom

actually had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

had the best sleep in all my stay, and that's quite important wifi worked fine there is a nearby parking (included) to leave the

the onsen/warm pool is absolutely lovely

the dining table setup for breakfast is beautiful

very comfy beds, breakfast was great and the pool looks sooooo nice.

room, great shower, high ceilings, enough space to sort your belongings, homemade and customized breakfast each day, speedy wi-if, smart tv, functioning a/c, within 5-10 minutes walk to the main

the architecture is really nicely done, the rooms are very comfortable and breakfast is just perfect

loved the high ceiling rooms, the decor in all the rooms, the paddle pool, the breakfasts, the crockery, the location and the service

very good price-quality, we liked the room and the pool. location is nice

the pool is not heated

now the only negative thing about the hotel was that the pool was really warm

place in the city center, with a small rooftop pool and terrace to survive the heat in the afternoon

the pool was lovely too and the staff were helpful and friendly

the courtyard is peaceful and the roof top pool overlooks the main cathedral which is extra stunning at the end of the day/blue hour

great location, friendly staff, nice pool.

the hotel didn’t offer a laundry service or any food options over christmas when the city was pretty much closed

isn't special - and while the hotel staff is particularly nice and friendly, the bar staff doesn't really stand out

close to everything in downtown with a beautiful rooftop pool with views of the cathedral

clean and nice and ventilated interior patio. sorry we didn’t have time to use the pool.

pool with another property and it was a 5 minute walk but the hotel is small so there’s no room

had expected to have laundry service, since the website said it did, but we had to walk three blocks to a different

small place but no big courtyard and pool 5 blocks away

if you have laundry to be done, you're on your own

lovely small pool to relax in

stunning hotel in the classical style, a great breakfast in the courtyard enough to keep you going through the day, until you get back to have

we were offered a free late check out, as we checked in very late on the first day of arrival

were absolutely beautiful, room was a credibly clean and comfortable, and breakfast was delicious

we loved the pool, the cocktails and the breakfast

property with a pool

is very centrally located, small but lovely swimming pool for small kids, and the staff is incredibly helpful and kind

free parking for guests and cute pool

the pool area could do with some more chairs only two.

small but pleasant swimming pool, big enough for 5-6 strokes

was great 3 blocks off paseo montejo and 20 minutes from the cathedral they also had their own parking

the parking was around the corner, and while not large, i could always park my rental car there for the

the breakfast was not the best.

parking space at the corner

hotel are: 1) the personal on the weekends are only half day 2) doesn t have a restaurant or a bar at the hotel, only they prepare a buffet breakfast with few options

the staff were extremely nice and friendly, could converse in english and the hotel had a nice laundry

we even got our laundry done which was a treat

each room had a unique wifi access code

hotel is very nice inside, the pool is excellent, due to the heat that merida has, i liked staying, i would definitely

great staff, spotless, super value, cute little pool with waterfall

amazing location, big king bed, hot water, good wifi

they accommodated for early check in since i would have had to wait 3 hours

we loved having a bit of time around the pool to read in the late afternoon

good bar service with cocktails

chairs would be nice by the pool and if they brought refreshments

beautiful hotel. stunning pool.

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day, and the entire intimate patio offered various areas to

the pool and the location

didn't use the pool but looked lovely

the pool was dirty

very central, we loved the place and the swimming pool.

we had a wonderful time at the pool, really nice boutique hotel

color is beautiful, at the night it is spectacular, i really liked the swimming pool and the bed in my room was very

the pool is the best

hotel is good for people traveling for work their wifi is excellent for zoom meetings and the coffee they offer is very good

a car you have to walk around 4 blocks to leave your car, that s fine , the issue is that the parking lot closes around 8pm m - sat (sunday is closed) so if you want to arrive later you will (-)parking on weekends (-)parking lot (-)breakfast not included even though it says it is no parking (+)very friendly and helpful staff, great dinner, parking available, great view of the front patio. (+)were fantastic - parking just a short walk away, reading previous comments thought it might be troublesome as we (-)don't include neither garantee the parking, and there's one public parking near the hotel but it is very expensive and the area (-)doesn't have parking, or any arrangement with a parking lot (+) also the hotel parking is one block down the road, not convenience at all (+) location is perfect and they offer free parking (but not so close of the

ac, good wifi

good people the hotel staff, they are very helpful and nice, the pool is very nice

recommend this 5star delux hotel with fancy pool in center of merida

stayed with 2 kids in the hot summer and really liked the hotel

returned to this fabulous place on the way back from campeche, i now have great shower and great wifi which i need for work in a room on a lower floor

location, spanish colonial style, friendly staff, pool, attached restaurant, bar fridge in room, quiet, very

they initially refused to accept our credit cards and didn’t allow us to leave our kids and belongings in the room while we went to an atm—only for the card machine to work without

the pool is perfect

it has a very nice pool with a good atmosphere, which we enjoyed daily

kids loved the pool. the staff was sweet.

pool isn't much of a pool, but we didn't use it anyway.

the breakfast was very limited and not fresh.

the whole breakfast was great

the breakfast was great

breakfast was very good as well as the pool which is properly mantained

overcooked, almost inedible scrambled eggs for breakfast. everything else great

the bar tender ir very amicable creative

we also enjoyed cooling off in the pool

our bedroom had two entrance, one facing the terrace and the swimming pool, size and furniture of the bedroom are amazing and very comfortable for two people

hotel, lovely staff, good restaurant, they have extra activities, rooftop bar area and pool, great rooms with excellent amenities e

the garden/swimming pool, everything was the right taste

area of the hotel is very nice, pool was perfect

property yard was lush and jungle-like with nice pool to cool off on hot days

the pool

open the pool at 10

courtyard with awesome trees and a swimming pool

the pre purchased breakfast did not include the whole menu.

the hotel offered a good breakfast with a few pages menu, however, although we had the breakfast included in our booking, we

staff was very helpful, they opened the restaurant 10 early so we could have breakfast before our flight, and fixed the tv

breakfast, it is not enough, so you have to order additional items.

has plenty of space in the parking area

the hotel features a great breakfast buffet, and all staff members are courteous and professional

the hotel has a small outdoor pool for soaking

the hotel has a small pool on the ground floor and a terrace with nice city views on the top floor

the hotel offers an excellent breakfast buffet that highlights local delicacies and fresh ingredients

location, location, location! the staff was very attentive and helpful. lovely pool and terrace.

very quiet, nice pool

location,the pool was good

pool hours could start earlier, like 7

it is a simple hotel, with a nice, warm, tiny and clean swimming pool, the rooms are basic with decent beds and linen in pristine condition, everything was neat in

we really liked the pool area

pool is not really a pool, is the size of a hot tub at best.

i heard there is a pool, but didn't have the chance to go to because didn't have time

beautiful roof top pool to chill at the end of a hot, sweaty day

don't expect a pool, it really is like the size of jacuzzi

there is even small pool on the roof of the hotel

the pool it’s really small

super dirty pool making it unusable

pool is great there were a few things in room that needed attention but the hotel is good value for

the pool area had very little room for lounging

was quite spacious, featuring a king-size bed and offering a beautiful view right next to the pool

new hotel, with very spacious rooms, with swimming pool on roof.

the pool on the rooftop was a nice added touch

the pool required cleaning, and the rooms were somewhat austere. a few more amenities would help

great view from the roof top pool

the pool it’s vey small.

the hotel is new, smells nice, pool is huge and refreshing, enough seating for weeks, free coffee any time of the day in the lobby

breakfast was excellent and included fruit, good croissants, yogurt, cereals, and a good selection

breakfast was really well prepared

top service! great location and very good room and breakfast

rooms were large and very comfortable with an outdoor sitting area and wonderful spa bathroom

room service was also really on point and consistent

good location. nice little swimming pool.

all, but refreshing and clean), nice courtyards too

pool wasn t inviting at all, but we were expecting it since we didn t book this hotel thinking

wifi only worked 40% of the time. the water in the room stopped working twice.