swimming pool is very decent size and the deepest is 8 ft which my kids loved it

but if you re sensitive to air quality or pet allergies this might not be the spot for you

but for backpackers it is perfectly doable:the room was properly maintained and equipped; the wifi worked well

didn t like that i had to pay $30 a day for parking, no breakfast, poor gym

was close to the airport; the great breakfast buffet, and helpful service

complimentary breakfast was great

desk staff very friendly and helpful with check-in and finding late arrival local food options, breakfast buffet

the front desk was so helpful and called me as soon as the room was ready for early check in

the gym has many equipments to exercise, if you have time

great place to stay. breakfast is great. airport shuttle is very convenient. very clean.

alot of parking stall good size swiming pool i like the fact that its closer to the airport..

had a lovely pool area, bar & karaoke & chinese restaurant all o site

helpful staff, allowed an early check in, great shuttle service.

had a lovely pool area, bar & karaoke & chinese restaurant all o site

parking was limited

we were able to get 3 kids on the bed, but it wasn

the pool was to small. we had to pay for parking! not enough a/c power!

every room, fitness center, laundry room, restaurant, spotless

didnt like there was no room service, there was no maid cleaning service unless you make an appt for one 24

kitchenette had its own sink (although tiny), safe, microwave and small refrigerator

pool was grim

large room with kitchen and living room

while this is a pool (not seen by us) the room was large, a studio apartment with a kitchen area

while this is a pool (not seen by us) the room was large, a studio apartment with a kitchen area

kitchen didn t have a towel to dry dishes and was bare

room was exceptional, i booked an apartment so it came with a full kitchen, will definitely stay again in the

the staff were very nice and loved the laundry facility.

the room has its own kitchen living room, laundry etc

so dangerous for kids and older folks

kitchen and bathroom

it also had peloton bikes - however it appeared that the internet was too slow in the gym area for the classes

there was a bar and live music on the premises.

the in-house bar is a big plus staffed by an excellent crew

so, i hit the bar in the hotel - there is an excellent wine list and appetizer option - so i was content

more laundry facilities closer to the other end of the hotel would be welcome

hate hotel beds as they tend to be super hard, but this one was so comfy), great location, free gym

gym needs updating, and most major attractions are a bit of a drive

great and friendly staff, amazing pool and additional program for the kids.

the location is so close to the byu campus, but us adults who are over 21, after a long day with kids would

wasn't aware there would be extra charges for amenities such as pool use wifi etc on top of what agoda charged

pool wasn t always open and big enough for kids to splash around in

rooms, parking, food, laundry

wifi connect ok

the pool was also great

clean hotel, great central location, pleasant employees and bonus shuttle to waikiki.

not many options for breakfast.

the facilities including the spa, pool, gym, and outdoor entertaining areas are exceptional and give you a

there were too many kids in the pool and hot tubs

the restaurant and bar down stairs were perfect, and the coffee in the lobby was also amazing

inability to access internet via hotel wifi in room.

breakfast only included for adults not for kids

there was a self-service laundry facility in the hotel

location, customer service, value, pool and room

really wish there was a bar or a place to get drinks while you're sitting at the pool

you can walk to waikiki, do a little shopping at ala moana, swim in the ocean, play a round of golf

great room service

wonderful pool

pool area wasn t sheltered from the wind! not enough pool seats at times.

are friendly and provide personalised service flexible in allowing early check in

did not receive room service any of the days

wifi and swimming pool cost extra without pre-notice. breakfast is unavailable.

changed clothes and was invited to hang out at the bar and pool area while i waited

hotel itself is looking a little tired in places but the rooms were comfortable with kitchen amenities

guests get a free drink at the bar as well

convenient place to stay, stocked kitchen with utensils and spices

staff very unaccomodating for early check in

staff are incredible and had early check in, so thankful

great room, pool and accomodations. location is excellent.

also, the wifi was out for an entire day

the spa didn t have both sauna and steam

the pool and bar were not connected

they’re mostly younger kids, but all super friendly and the ice cream is so good)

location very close to the pool that was on the 3rd floor which was perfect for our 5 year old granddaughter

pool area hot tub would be great addition to assist with physical recovery after hikes, runs, swims

they re mostly younger kids, but all super friendly and the ice cream is so good)

it also has a little balcony right outside the room along with a pool and a place to do laundry

ample parking. laundry facility. clean and quiet room.

the pool

enjoyed the room amenities and the pool. the fitness center could stand some improvements.

staff were fantastic and assisted us with early check in which after a long overnight flight was much appreciated

some of the kitchen appliances were brand new

not related to the room but to the bulding - laundry machines on the 5th floor don't accept credit cards

pool area was great,staff were over the top,friendly and always helpful

room clean, bar and eateries downstairs, nice staff, centrally located.

charged extra for amenities-laundry,gym even if not used

the pool area is very large and spacious and also offers space for a barbecue

only in the laundry room was there wi-fi

beach access, room size, comfortable beds, kitchen, laundry on same floor, partial ocean view

we have a 16 year old and the set up was more for young kids, would like to see a kid free area

we've had a decent size kitchen, full size fridge,

no information on where laundry was

would like to see the pools, or at least one pool, open late for adults only

each other the staff really took care of us an our expectation since i was traveling with my two kids the view

an hour in a queue to check in - paying a resort charge on top of accomodation - not having free wifi which all

the wifi kept kicking me off and had to log back on all day every day

laundry prices are shocking

one there for early check in we found it a bit difficult to organise our bags when we had to be out of one hotel

if one of the several pools didn t take your fancy, the beach & lagoon are literally a walk through the resort

facilities in the resort for all ages as well as beautiful pool/spa and gym in the hotel itself

we are family if 4 (2 adult 2 kids- 4 and 1 years) and our accomodation was spot on

close proximity and easy access to everything the resort has to offer- multiple pools, beach, restaurants,

really like our room with kitchenette and laundry

wifi is adequate and hospitality nights m,w,f where you get almost free wine, beer and cheese

for a person taller than 160cm, the ac machine sounds quite loud even at the weakest level, the laundry is not

laundry facility

it's a bit old and the pool is small , too deep for kids . but they have much more pros.

kids in the pool from open to close, specifically 4 young girls under 12 with no supervision

wifi was unstable and slow, but that was the only issue.

it says that they have laundry, but apparently they do not.

location, amazing views from corner room and friendly staff. no problem with late check out :-)

wifi signal was really terrible, it did not work in our room at all

the pool area is cute and the pool is perfect to help you cool down on those hot honolulu days

free breakfast. hot tub, laundry accessibility.

they had laundry facilities, which we needed to use during our one week stay

all amenities available - pool, spa, gym, laundry service...

also spoilt by too many kids from marching bands not properry supervised and left to run riot on floors and

staff and location and breakfast

the hotel had a free breakfast in the morning and loaner bikes

laundry was very handy and useful

laundry machines were broken for the entire month i stayed there

small gym, not many breakfast buffet options

it is small but also not crowded so kids enjoyed swimming in it

kitchenette and lots of luggage space

pool was relaxing

pool view from the lanai makes it look like a mini resort

close to beach,clean,big apartment,free coffee in the morning,fast wifi.

*laundry/washer n dryer was both not working for 3 days *couldn't get parking spots *if you have

great pool area, with fantastic evening reception of snack bar and drinks

two rooms, made to order breakfast, and reception.

we also used the clean gym and laundry room

the laundry room was so handy - easy to use and always had a washer / dryer available even in peak

i didn t like how unfriendly the front desk ladies were and the room service food was nasty as well and to

i also did my laundry and sat by their koi pond while i waited for my clothes to dry

it is big, with kitchen

some people might like to stay at the pool area

handy laundry facility

excellent location and very friendly staff! air conditioner and wifi were great!

big issues with self-service laundry washing machines and dryers - they guy on reception took my details but

did i not give late check out request

my kids enjoyed the miniature golf area

restaurant and bar closed

breakfast

gym needs more tlc

for example a hand soap dispenser rather than bar of soap, which no doubt gets thrown away half used

you could walk to beach too but it s a little far for kids or if you re taking towels/chairs/beach toys

they gave me early check in and did not charge me extra for it

courtyard with the spa and pool is located tight between two buildings therefore there is no sun

kids playing in the the hot tub

the pool is good for children

very clean strong wi-fi my kids love the pool

i expected a larger gym and more of a pool area

safe area, we were with the kids and we had a wonderful time

heavenly (attached restaurant) can deliver to front desk for room service delivery including $5 daily voucher

the wifi did not work, i didn t mind i was not in my room long enough to enjoy it anyway.

the wifi was fast, and very useable for remote work

excellent service, free high speed reliable wifi and would highly recommend to others

great clean rooms, not a perfect view but amazing location, pool was just lovely and staff soooo friendly

the pool for kids

early check in payment

the gym is a little small but you can make it work

they give you free gopro and a pocket wifi to use

not much food choices and price for breakfast was too much

staff and service, location, the room ('old'-style) and view from the room, restaurant and bar and facilities,

the pool was very small.

other perks are that the mai tai bar has pretty good food, and you can use the shared pool and hot tub at the

pool area was small

the breakfast was out of this world delicious - between my whole family we tried them all at least once

they literally had everything i asked for including pots and pans, snacks, and even quarters for laundry

area with rowdy with kids and dirty

wifi doesn t pick up well in every room

good wifi

my kids loved the pool

wonderful staff. cozy courtyard pool. daily newspaper. beach towels provided

the large rooms, comfy beds and the ammenities in the room. a guest laundry was a bonus.

friendly ilima staff were extremely helpful with a wifi problem i was having

not all rooms are the same); reasonable prices compared to other properties in that area; full kitchen that

good sized room with full kitchenette. decent wifi. good location. great staff.

the staff is responsive to room service requests, and the room itself is no-frills and charming and pretty

we did not use the wifi

had laundry

good location, balcony with view of the canal, golf course and mountains

staff allowed late check out- free of charge. balcony. kitchen facilities.

great place to stay with kids

early check in was great! christeann was super friendly and hospitable.

didn't like how we could not get wifi in the rooms, had to go down to lobby for signal.

bar is really cool and enjoyed the live music/djs they would have during the evening

kitchen can be improved with soap, glasses and cutlery

the gym facilities are everything you need, bare bones but the essentials

the gym was fairly average, with a few treadmills, a big cable weight machine and single bench

is awesome and the cafe in house is pretty nice for breakfast and all kind of meals nice

wonderful bar with delicious cocktails downstairs

i saw him at the front desk, the valet, and by the pool

there was no 'room service' as such - just fresh towels and rubbish removed

love the kitchen.... not able to find many hotels in the area with that amenity!

laundry facilities are nice, and affordable

staff were excellent. laundry was good to have. location was good.

loved how close the hotel was to the beach and how the room service were always cleaning our rooms

breakfast invluded didn't include our children which felt deceptive and was quite expensive for 3 kids

inability to use the balcony due to the noise of the air conditioning unit and the smell from the kitchen vents

great sized rooms, terrific cafe downstairs, lovely staff and a laundry!

the pool gets very busy.

they also have laundry facilities

+ breakfast included + beach rental included + very helpful staff

including a small kitchenette you can take care of your own food and demands

location and pool heated is a big plus

the full kitchen, laundry, and location was the plus for this hotel.

it also has a pool with a bar for adults only

jacobi the bar tender.

bar always full so another hotel bar would have been great considering the size of the hotel

multiple altercations with the resturant personell as we were put near the kitchen because we had kids

we also used the laundry facilities

they make sure people have a good time there, even families with young kids

that the spa had been removed next to the pool.

and beachtoys that you can borrow for the length of your stay was perfect when you have kids

the pool closed way too early for our liking.

order room service one night and by the time it got to my room 1 hour later it was cold i wasn't

self-service laundry terrific

cute little kitchen island with some dishware and cutlery, fridge and microwave

the laundry facilities where in the parking garage this was really the only thing i didn't like

room was large and spacious. the little kitchenette was convenient.

pool was closed

hotel is great its busy and lively and the pool is great

poolside bar & hot tub area (with torches for lighting) was so relaxing in the evening

our room was on top of the kitchen exsaust

are very kind and helpful, they allowed us an early check in

big room and comfy bed, try and get a balcony in the sun as we had a shaded one, pool can get pretty busy so

great and very fast wifi in the room

lobby area under construction during our visit and too many kids at the pool

people reserve them with towels so early in the morning would highly recommend if travelling with kids to look

enjoyed the beach and the pool plus the outside bar

if my kids were still small, i d stay somewhere that actually caters to children and has plenty of

great breakfast, great spa services and comfortable beds

really surprised that in this day and age that wifi was not complimentary

there is a pool and a fitness center on the property and the staff is lovely

arrived super early and the lovely front desk staff offered us an early check in which was very much appreciated

free early check in without any drama. staff were friendly and business like.

everything was great. it wpuld be nive if there was a bar at the hotel.

gym was

included breakfast would have been nice

there was regularly live music in the lobby and the kids made leis

other stuff we appreciated was the on-site guest laundry room, cultural lessons, and the portable wifi rentals

pool and bar looks nice and chilling mood

the hotel has a restaurant and bar where you can enjoy delicious food, relax by the pool, and warm up in the

studio room was large, comfortable and mine had a balcony with view over the pool area and a kitchenette

pool bar didn't sell alcohol but you were allowed to bring your own alcohol to the outdoor pool area

cute pool area

loved that there were laundry facilities

from laundry service info, recommendations, room service, & breakfast the staff made everything seamless

room probably because we requested an early check in wasn't thoroughly ready

laundry was offered next door in a coin laundromat

continental breakfast was good

breakfast menu was very limited.

the wifi is good

wifi, and not the best mattress

the laundry machines were outside, and the parking spaces are very small.

everything price, location, fridge, ac, catv, utensils, laundry, safety

having on site laundry was nice, but it was a little too open

all was clean, pool was good, staff was friendly and helpful

had laundry facilities and kitchenette which was a plus

pool area basic, but has a shallow area which is good for kids

really love this place, the staff is great, the location is even better and the kitchen in the room is just

the view from the roof top swimming pool was

the laundry facilities were also a big plus just $1

the wifi is off and on, and the tv turned on but didn't have any cable, so laptop for netflix is

they offer daily room cleaning, have beach towels, and an onsite laundry

could increase the public wifi signal so that more guests can log in from the lobby area

having a kitchen and our own lanai was a wonderful plus for us

t seem to find any short coming from the concierge up to the restaurant where they serve our breakfast

that was a bit confusing was how to order room service

happy hour at the bar with good food options

a little outdated, tv options limited - you have to pay $20 us to watch a movie or even a kids package

room service setup could be better

was much smaller than anticipated (with 2 kids and some luggage you could barely move), we had a problem with

wish there was a laundry facility closer

the rooms were very small for a family of 4 with 2 teenage kids.

no pool, no breakfast (but gives free coffee and has microwave, coffee maker), no laundry services

as a parent, i personally wouldn t stay here with kids

pool bar was a vibe and the breakfast was good

need to improve wasn’t good enough and should have kids meal too and the other was disappointed there wasn�

too many kids at the pool splashing around

restaurant was very expensive but the bar at the roof top near the pool was great

the food at swell bar

it was in the heart of everything. decent breakfast. excellent gym. relaxing pool area.

laundry

laundry wasn t the best

the room is nice and clean, with simple modern decorations the mini-golf and pool areas are fun for the kids

room and 10th floor pool and bar area.

very easy checkin process, great location, good room service

only negative comment i have is that the room service pick-up after our meals were done was a bit slow

the room service / food was so expensive. too expensive. but then again its hawaii.

the gym is big and well equipped

lots of amenities in the resort, , restaurants, stores, pool, music in the evening, free classes daily,, towels

the location was great, the price was super good, lots of souvenirs for the kids

pool was nice

the gym was adequate

how clean everything is and having a kitchen.

is a bot expensive at $35/day, and the gym only opens at 7am (could open at 6am which would help)