ritsako could improve on their internet/wifi access and speed.

rooms they don't have bar fridge

food & drinks at the bar was good quality &

staff, spacious room and ideally located in dinokeng game reserve

the spa treatment was superb

relaxed, peaceful serenity, nature, safety, friendly staff, spa treatment, cleanliness, privacy

very small, their pictures are misleading, their dinner menu is very limited, i couldn't use the pool because

experience ud83dude0a the room was clean, neat and tidy with wall heater, electric blanket and bar fridge just

was allocated room 3 next to the kitchen and reception you don t relax in that room very noisy and not ideal

is no variety in the music at the bar

friendly staff and best location. gym facilities and pool area.

the bar closes early

no spa or wellness as given in the facilities

the pool was dirty

the staff members are very professional and friendly the pool very clean,jumping castle for the kids, the break

were just some noisy and unruly kids on the saturday by the pool, the parents were nowhere to be seen and it

noisy kids in the swimming pool.

spa was exceptional, the place looks wonderful on the inside, the hot pool was definitely an

breakfast, dinner & spa was excellent friendliness of staff employees wine testing lucky moleloa

i would like to see the wifi more easily accessible all around the property so that the kids can enjoy it

the breakfast was excellent and we had a wonderful time as a family.

no wifi even after letting front desk know, no one came back to us with feedback

good breakfast, glad there is a gym. nice to have a shower and bath in the bathroom.

wifi kept on tripping

its couzy, and convenient. i enjoyed it and the kids too

the bed mattress was uncomfortable, the floor mat and tile was very dirty,the kitchen cupboards are old and

the parking spaces are limited and not easy to out.

top quality coffee and tea in the gorgeous kitchen, not the cheap stuff like at other guesthouses

swimming pool provided great area for relaxing and the birds and tree and garden where great parking was secure

staff was welcoming, explained everything that i need to know, the room was clean, great wifi connection, in a

were there with the kids, and they had fun in the lagoon, water is clean and the surroundings

staff gave wet sheet for kids

just the gym guy who was rude but everyone from the gate was amazing

the pool was starting to go green which made that we didn't want to swim in it

allowed inside the resort, requiring guests to be dropped off at the main entrance and wait for a golf cart for

exceptional service, thanks to msebenzi and edna for making my stay a memorable one, enjoyed the breakfast as

there was no bar fridge in the room, it would be better if they could provide one in the rooms.

gym didnt have a treadmill

choosing to stay overlooking the pool is apparently the better option

it's unacceptable for a hotel to operate without functioning laundry facilities and spare towels

the wifi connectivity is quite poor but nonetheless, the place is amazing.

comfortable beds, friendly staff and secured parking

some stuff and parking

the sparkling pool and the breakfast was so cool

the pool was not that clean but i hope for a better pool next visit

were no mops or brooms in the room, the wifi was so bad and not working on the smart tv, the nextflix and other

liked everything about this hotel, from the fast wifi, and the friendly staff, especially mmapitso her hospitality

great pool, secure parking, friendly staff, comfortable bed and linen.

they told me i am not allowed to bring alcohol inside the venue since they have a bar inside

swimming pool always clean

the hotel is close to a complex and other amenities the room was clean and a superb breakfast

the breakfast and room service

pool a little small.

many shops, cafes, and a gym are located on the hotel grounds

my room was very nice good customer service of all staff members great breakfast safe car parking lot amazing

liked the breakfast and how their kitchen tables are clean

dishes and other kitchen utensils loitering at the corridor

water in the rooms, maybe a small mini bar fridge.

aircon was not working and the satellite channels are limited - no channels for kids

our tv wifi was down and no one seemed to know how to fix the problem

it's a very nice and quiet place and neat. great safe parking

in the central of cbd that makes things easy and the place is good but would have love to have a bar fridge

car exit path from parking is narrow, one can easily scratch a car, but with 100% consecration it s not a big

there were kids running and playing on the passage, and the noise from neighbourhood residence flat

wifi to slow

there is parking under carports on a first come first served basis

everything was perfect even gym.

the staff wasn t friendly when we asked for what can be done to prevent my kids from getting from such or

had all the household things you would ever need from utensils, kitchen appliances, heater, fan, hairdryer

had a nice mini kitchen with all essentials

breakfast was the best the whole hotel is so classy clean and comfortable staff very friendly and

modern beautiful room modern building friendly staff breakfast was delicious

breakfast took long and not much of a variety.

the pool is so clear , with a beautiful outdoor setting to enjoy the sun and a drink

the breakfast was great and my dirty chai was great too.

deeelicious breakfast

struggle to get parking, breakfast was less than average

no breakfast before 730 and no drinks after 10

struggle to get parking, breakfast was less than average

breakfast was not good, i ordered beef sausage, out of stock

no extra blanket,it was just 1 coffee mug in the room,there was no iron,they didn't give us a wifi password

rooms where nice and value for money. beautiful courtyard with swimming pool.

wifi did not work in the room

the bar closed early

wifi couldn't connect

wifi was not working

swimming pool closing

fact that grown ups are not allowed to enjoy a drink next to the pool and the cleaning staff were very noisy

that you not allowed to smoke near the pool which is and outside area

the tv an wifi work in our room not like the previous night in room 305

parking, was not sure exactly where to park when the front parking is full.

breakfast was great, room service excellent, friendly staff and really good parking.

no free unlimited wifi

rooms were clean and interlinking rooms so i could be closer to my kids and spend time as a family

service was very good and the rooms neat and clean also at the bar area they had some really good music

friendly staff. amazing breakfast.

the house is perfect, breakfast was fresh and the facilities very very nice

our host was excellent and made an excellent breakfast.

breakfast was delicious

breakfast is exquisite, but delivered a little on the slow side if you happen to be in a hurry

the room service for dinner was disappointing

it was storming on my arrival, so i could not enjoy the garden & pool

unfortunately we missed breakfast

the service they give is perfect from complimentary drinks and fruits to the setting of their breakfast

was great fruit in the room was a nice extra and the mini bar was nicely stocked

bar fridge was loaded with alcohol products

friendly staff, good breakfast, nice parking, great room and bath room.

thank you for a great evening. friendly and helpful staff. great breakfast

the garden & pool area were looking superb

wifi was not working, but they had a lightning strike so i suppose its a on-off.

the rooms were gorgeous and it was special having open fireplaces in the main sitting area and restaurant

if room service if available overnight

the views from the pool side is amazing

this was a disappointment, as i envisaged sitting and relaxing in the lounge with its fireplace and beautiful

we ordered room service for lunch and that too took long to arrive

aircon not fully functional and breakfast need attention

the hospitality. the scenery was exceptional. the breakfast was amazing.

breakfast,i think if they can give options of what we want to eat prior to arrival than food of

breakfast was amazing, very spacious, brilliant service

the breakfast was amazing incredible service, such tasty food wonderful place to sit an relax in the