great location for the airport, there is a lovely garden out the back and breakfast was great

tasty breakfast available in the morning

the breakfast was completely adequate for such an affordable stay

it’s okay and i’m happy to breakfast

we had a great sleep after our flight, and breakfast was freshly cooked and delicious

bed was large and comfortable, room was clean and breakfast was delicious

the courtyard for breakfast was very nice and the person on reception always went above and beyond to help with any

they also had the best breakfast we had the entire time we were in guatemala

i love everything about this b&b. they are clean, welcoming and serve amazing breakfast.

we enjoyed the breakfast in a small but beautiful garden and yoga on a terrace

the absolute best room design i've ever stayed in. i love the mission to help kids!!

the room decor and kids

the absolute best room design i've ever stayed in. i love the mission to help kids!!

free parking below the building very convenient

didn't expect to pay for parking and breakfast given the class and price of the hotel

excellent room service, 3 resturaunts and a bar in the hotel. friendly and obliging staff.

four restaurants to choose from, a well-equipped gym, a great pool and a lovely spa facility with separate facilities for men and women

breakfast

everything was good, however, me and my colleague, both had serious diarrhea after having the breakfast

great wifi

rooms are run down and old. needs urgent refurnishing. the gym is tiny tiny.

shower gel, especially as nowhere in the shower to put the soap without it falling down small gym seemed ok, but didn't use it as couldn't find it at first : signs all over the hotel and in the

common in guatemala to just give a bar of soap, but from a 4* hotel would have preferred shower gel, especially as nowhere in the

location is perfect, next to the best dining, shopping and bar area in guat city

gym is very small and very old equipment

room service did work every day and took a long time to deliver the food.

we had to leave early and requested a packed breakfast

roof top jacuzzi is great but not when there's screaming kids splashing about in there

room service woke us up at 8am to ask if we needed anything. breakfast buffet was very basic.

i tried to arrange the shuttle service and they never responded

the guys at the parking lot and the entrance were very

parking is not directly in the same building

they had a casino in the same building and the gave me 200q free to use at the casino, amazing

safe underground parking. very close to the airport. in safe area of guatemala city

same day laundry service, helpful, friendly staff

stay - great hotel, lovely rooftop bar and pool/gym area

breakfast

all food was delicious from breakfast to dinner and the staff are very attentive and welcoming.

room service

room service was quick and the food was delicious

beside the bed, they were on the other side of the room, but the main problem was that the wifi

wifi was frequently going out. very noisy during this holiday week. breakfast was not included.

the laundry service was pricey, but i needed a few garments washed and they did a good job, same-day

wifi was at times spotty - but that s typical for anywhere south of the border.

wifi was a bit weak in my room; functional but only in certain areas of the room

big comfortable beds in very spacious rooms. quick and delicious, reasonably priced room service

the breakfast is located in a jungle setting with draping vines, tropical plants, rock caves and and a

gym on the 17th floor is exceptional--equipment aerobic works and is new

excellent hotel. kind and thoughtful staff. good sized gym. good location. good value.

location staff at the lobby breakfast and dinning room staff

value for money- airport shuttle is free, room was clean

hours at dawn), we had to look for a hotel close to the airport, which would allow us to board a shuttle (in our case to panajachel) the next day

the airport shuttle didn't show up and i had to take a taxi

secure hostel, extremely well-located with a free shuttle to airport that is less than 10 minutes away

friendly service and early check in. close to airport and free shuttle service at 5am!

the hotel has nice rooms with aircon a pool and a gym and a nice restaurant

great rooms, casino downstairs

unfortunately, the spa with whirpool and sauna was not available

buffet was excellent the room was nice and clean i will use this hotel again there was a pool but didn't use it

gym can be more clean, specially the weights

i recommend arranging the shuttle from the airport with them even if it s abnormal hours because it s a gated

breakfast was 10/10

were excellent, had room ready for early check in, bag breakfast for early departure, directed me to nearby store, took me early to

free wifi and parking available

delicious breakfast

very clean, great breakfast and friendly staff

clean and comfortable. good breakfast.

went the extra mile helping us with money exchange, ride to the airport and cooked a delicious breakfast

first told us that there were only private shuttles leaving for the airport in the morning

we booked a shuttle to and from the airport, that it’s said to be free

good breakfast which was tasty and rooms are nice and quiet

close to the airport. great rooms and great breakfast!

breakfast was great, it's in a very safe area a bit too loud with the people talking but couldn't

rooms a little basic, but comfortable beds and nice breakfast

it was however clean and breakfast included was excellent

the location of the hotel and the breakfast from patsy. staff was helpful and cheerful too.

staff was so accommodating and friendly, and the complementary breakfast at the corner restaurant was great

wifi just at the lobby,but no ploblems for the cost

loved the breakfast

breakfast, big room, good location if you need to be in zone 10, my room was very dark and very

the breakfast was very basic and same every day, fried eggs, with 2 pieces of plantain

the location is also excellent and having the different options to chose from for breakfast was also great

breakfast needs more variety

wifi was intermittent.

like it when a hotel offers a public pc in their business centre, not everybody has a mobile and wifi

hotel provide manicure and spa services as well

wifi connection was a little fiddly

big tv, good wifi

cleanliness, quietness, pool, elegance

breakfast buffet hotel facilities such as the room itself, the pool area, the gym and the restaurant the overall service attitude of all

full kitchen, washer dryer, super cold a/c

staff very friendly, the room are clean, nice view, so quiet, and the pool was amazing

the breakfast was really tasty and the staff were very professional and attentive

i loved breakfast, and the room is very comfortable. nice location

the facilities are excellent , clean, with very good breakfast

breakfast - i was not able to take advantage of the buffet, just too much food for one person

good location inside cayala city shopping area, clean rooms and nice breakfast

not enough services or service members . very limited amenities. the gym has only one bench

there was very good wifi and my room even had an ethernet hookup

they offer sufficient parking for 4 full sized cars (plus some extra room for a couple more motorcycles if needed- and it