the breakfast is a healthy hearty one

awesome location great staff and breakfast historic building - 392 years old

wonderful breakfast and a perfect location

the breakfast was excellent including a big bowl of fruit

location, the breakfast was amazing and the staff was very helpful and sweet

first hot water shower in colombia, good wifi

wifi didn't work in the room

room had no wifi at all

wifi not strong in the rooms no towels no hot water beds very very hard shower leaked into the

the pool and sauna

the wifi wasnt very good.

wifi

wifi was spotty and the beds were insanely hard

good wifi

did not have breakfast the second day, plus they do not have room service, neither the restaurant replied during

it does have a pool and a turkish bath, but it is in a very small room that is not attractive at all to spend

did not have breakfast the second day, plus they do not have room service, neither the restaurant replied during

the staff at the restaurant was always kind and make us feel it welcomed at the breakfast time

the breakfast is very, very poor

the breakfast is nice

the hotel is nice, the staff is amazing and the breakfast was delicious, my stay was amazing!

friendly, helpful staff always offering free coffee. comfortable rooms with good wifi.

we just stayed for a very short night so i cant sas anything about the breakfast

there wifi was good but i wouldn't say great

the free breakfast had a very nice selection

same breakfast every day

staff, comfortable room with ac, clean, good wi-fi, business centre with use of computers, gym, good breakfast

breakfast was quite generous, they even had soup and you could take as much as you want

comfortable room with ac, clean, good wi-fi, business centre with use of computers, gym, good breakfast

parking spaces were tiny. location is quite far off from everything. breakfast ok

car parking

great front desk staff. good value and nice included breakfast.

nice place, clean room, good breakfast, incredibly nice staff, amazing shower

located, staff is diligent and helpful all the time, breakfast was good and the place was spotless

the pool, bar, and breakfast.

excellent breakfast and the arepas were delicious.

the pool, bar, and breakfast.

the area is too noisy and the music of the bar is at high volume until 10 pm everyday and can be heard in the

location, free secure parking, the breakfast, the staff, the room.

more breakfast options

i liked the ubication, the breakfast and place in general.

first issue was that the wifi was very poor

the breakfast was complet and the service was vrey good

traditional breakfast, lovely pool and view, reception staff very sweet and helpful, telephone shower by loo

however nothing was mentioned that the pool would be in maintenance, so we were not able to use the pool which

all was great. was not able to use pool but next we will.

traditional breakfast, lovely pool and view, reception staff very sweet and helpful, telephone shower by loo

the tv channels are not clear and wifi is weak for me to watch movies on my phone

off-street parking was a treat, and the aircon worked

snack bar in the room was a little interesting (condoms, tin of sausages, wafer biscuit, toothpaste,

nice pool and excellent breakfast!!!

pool gym food

bar staff at the pool took ages to bring you something and when they did they forgot half of it

the delicious breakfast bar, location, pool dining area, nice staff,

no complaints at all. i had a minor issue with the wifi but it was solved quickly by the staff.

the wifi during all 6 nights that we stayed never worked, it s so awful the service of internet

nice swimming pool with a great view of the city. great breakfast, friendly staff.

good breakfast

great location adjacent to best mall in bucaramanga and in a safe location very nice room service menu

breakfast had three options but pretty basic

breakfast was just ok, staff seemed a bit bored and the hotel was very quiet so no

the breakfast was good, more coffee would have been nice

santiago at the reception was very friendly! the staff at breakfast too! breakfast was nice.

breakfast is good

view from there, because the breakfast patio is located outdoors on the top roof next to a good pool and gym,

parking was close but offsite and there was always security to accompany you

like the location, the space in the rooms and the amenities such as sauna, gym and pool

the bar and clubs districts are 2 streets away which is very easy and quick to walk to, but the

from the pool chairs and the pillows and the cushions, dry sauna, wet sauna, jacuzzi, pool, spa with massage

no parking

the jacuzzi, gym and view

do not have parking(it was damage during our stay),i have to park in a close parking next to the hotel and the

no safety parking area for the taxi to load and unload the bags.

gym could have more machines; in the other hand, the tv from the gym didnt work

breakfast could have been better

wifi would go out at times..

breakfast service was a bit slow.

helpful friendly staff, good breakfast, kitchen access, spacious, good books

nothing. they ca inprove wifi.

lots of hot water, and an excellent breakfast

very helpful staff, super good breakfast!

the breakfast is the same every day and is served in small amounts

wifi was terrible

breakfast was a buffet, delicious

breakfast, staff, location is all incredible. nice rooms and showers.

the staff is very polite and very helpful, and the breakfast was really good. super pet friendly

great location. friendly other staff. breakfast ok. decent wifi.

had to call 3 times to get a room service, they kept forgetting it

the restaurant treats you like a vip and breakfast is all included

bad wifi reception

parking is included.

large room - more like a mini suite comfortable bed air con small gym breakfast included quite

secure parking, good breakfast and spacious room

the gym equipment needs renovation

the parking slots are limited.

the spa in the room malfunctioned both nights. it created a dirty mess on the floor.

wifi cut out for several days, shower had questionable knobs to turn on good mix of hot and cold

great location, excellent value, string wifi and good rooms

rack that you can use (laundry is 12,000cop per load, but you can handwash in the bathroom), pet and smoke free

large communal space with a table, access to a balcony (the property is on the 2nd floor), and a laundry room

wifi is available in dining room

has private rooms, laundry, clean kitchen, lots of bathrooms, quiet atmosphere, wifi, terrace, and helpful

breakfast was different everyday and also fantastic

hospitality very good rooms swimming pool and delicious home prepared food

no one could be out in the backyard by the pool or tv area after 22:00 hrs

breakfast was lacking

the breakfast was incredible, the staff was out of this world.

few steps away from the center of the town - super clean rooms, great natural spaces & delicious breakfast with

the service and the breakfast

breakfast was excellent. lovely house.

waited 1 hour for breakfast despite being asked the previous day when we wanted it

the breakfast was exceptional, beginning with fresh colombian fruit, followed by different typical

astonishing view at the pool, and the chalets next to it, we stayed in the big house though, the staff were very