thanks to the front manager for helping with luggage as hotel has no concierge, they allowed me late check out

good and cheap! my parents and kids also like the environment is worth!

prefer to have swimming pool for kids activity

the tv offered a very limited few programs: no astro football channels and no cartoons for the kids

laundry company they work with is very expensive but doesn't get the clothes clean enough (still

it shows that the place has laundry service but they only can send your laundry to another place from where it

the hotel also has a small pool, perfect for a quick dip to relax

pool area can be better room is good. amenities all there

i loved the outside area, the pool was tiny and looks more for show than anything else, didn’t actually see

no breakfast options, very tiny swimming pool and no ‘window’ in the room.

the “pool” isn’t a pool, it’s a pond for the restaurant

get us a an early check in since we having 8 months baby

is spacious, have basic amenities: - safe deposit box - soaps n toothbrushes - mini fridge - laundry bag - hot

the toiletries provided didn't include shampoo and body soap did not allow early check in

you can pay 30 myr for early check in 11 am - 2pm or you can pay 30 for late check out 12 - 3pm

it has a self-service laundry here

overall stay is okay especially the price. wifi superb

so far so good. the hotel provides some parking lots in fronts.

doesnt use their wifi

is no password for the wifi, so that could be the reason why it was so difficult to get wifi connection

easy parking

location in good. room is old but spacious. offer free shuttle to few hospitals in the morning

location and clean tea and coffee making facilities good laundry facilities good close to

bcs this hotel provided shuttle bus services to some hospital

it is the center of bus station so you can go to anywhere in penang plus a free shuttle bus that go to diwntown

facilities semua ok cuma xde laundry beg

nice supportive staff. possible to late check out. really comfortable location

i hope the hotel improves hygiene, laundry practices, pest control, and overall room maintenance for future

the laundry service..fast and neat

room been made up after we came back from tour and late check out until 4pm, thanks..

great early check in & late check out service

went out for a quick meal and returned at 2pm, and was allowed early check in

allow early check in staff is so kind and polite working distant to center, about 1km next to a cheap

great early check in & late check out service

we had requested for an early check in due to a work call and we managed to get an early check in

and there is a self service laundry facility also in a walking distance if anyone is in need of that facility

location - strategic parking - ample to be improved: bathroom cleanliness room cleanliness

breakfast was ok, but it would be better if more food choice provided

had laundry done and my son left his pocket money in his pocket - 5 rm

food to the room service is yummy

are very helpful and help us to register as membership so that we could enjoy the priveledge for early check in

good location, good facilities. allowed an early check in.

the room is spacious and have living room and is suitable for family with kids

it is a bit sarcastic as in our booking it includes early check in

had a great stay here, the hotel has a gym and pool

nice rooms ( although basic) the bar is attached to the hotel and run by different people, but very

the middle of most of the tourist place, shirt distance walking could bring you to nice food and bar around

we did check in quite late, thus requested for late check out at 1pm and explained to the receptionist, however

but still not enough because the mansion are beside drinking bar and gig, so people took the parking to go

we chose this place cos we were bar hopping all trip so we wanted to be nearby to them

i went during cny, staff helped me for early check in

aircon not cold, jacuzzi not hot, safe no battery, room service need tp be asked

could be nice if the pool is bigger and providing more options for choose breakfasts

room service is very

❤️ parking was also provided, albeit limited

breakfast was lovely

no flexibility on earlier check in & late check out extension even though we had an elderly and kids with a

kids can sleep on the sofa bed

requested for early check in and late check out, didn't really get it

luxury offers ev charger right below the hotel building, super convenient for ev cars, first time travelling a

room was great space. gym and pool were a plus. walkable to georgetown.

noi was very helpful with tips on where to visit, and even helped with early check in

ac and wifi was good

huge recognition for the cleaner/room service guy though however

so accommodating with early check in and help with rooms, literally stars

for all my digital normads outhere, you have a nice coffee show in the same building with great wifi, aircon

at the bar we were greeting warmly by a pretty, slim lady who always remembered what we would like to

& coffee while we were busy enjoying the food from the very big and yummy buffet spread during breakfast

staff in this hotel were accommodating to my early check in request and overall the room was very clean and

at check in they held back one room to release to me despite the front desk lady clearly shared there were so

the swimming pool is strictly for residents wearing swimming wear

a little stuffy at times and in gym

the gym only has a small amount of free weights and only one treadmill works.

requested for late check out till 5pm and paid 50% room charge for it, which really makes thing much more

additional hotel services gym was easily accessible

we even use the gym available

facility: the swimming pool is big with a super seaview and cityview

it was an awesome experience stayed especially kids can play bubble bath

breakfast was really good, lots of options

there are laundry washing machines within a 2 minute walk also

pool closes at 7 and laundry service needs 2 days to be delivered

allow us for early check in. the room is clean and big. walking distance to breakfast and dinner

they were happy to accommodate early check in and offer advice for eating in the area

nothing i didn't like about it, except that the sandwich bar downstairs closes too early

wifi is a bit slow in the room

there is a bar at level 1 which is good for two of us to have a chill night before bed

wifi not stable, no swimming pool, gym, bathtub

wifi provided

easy to find foods and laundry near by

excellent location clean comfy bed free water laundry across the way

- location , get early check in but depends on receptionist ud83dude0f, free coffee, safe area

opposite of the hotel you also can find 24 hour self service laundry (detergent, etc are automatically added

location. self-service laundry across the road diagonally from the hotel

staff was really helpful by allowing early check in and late check out

they tried their best to accomodate an early check in and were proactive in reaching out via whatsapp to

i also liked that they let us check in early ( 2pm) when a room became available

staff was really helpful by allowing early check in and late check out

add a swimming pool and you’d have a wonderful hotel

room service cannot be faulted

room is equipped with umbrella, hair dryer, iron and good wifi

the location is top! the room was clean and nice. they have room service every day.

when you go up to the top floor, where the bathtub and bar are located, someone from the staff often appears

no toiletries provide like laundry bag, comb, shower cap

laundry bags, mini bar, coffee/tea sachets are provided

if you plan to get laundry, the laundry hub was next to caltex building there 2

early check in without any upcharge

coffee/tea no iron drinks served in the kettle no tissue no mini fridge only 1 charging socket no laundry bag

the location was ideal and strategic such as self service laundry shop nearby , offering easy ascess to amenities

staff so helpful and kind also very considerate when we ask for early check in

it was a good location. very recommended. laundry is at kimberly hotel and it is nearby.